Rite Aid is a convenient one-stop shop for prescriptions, Amazon pickups, and Thrifty ice cream. Many customers appreciate the store's cleanliness and organization, often noting friendly staff and helpful managers like Robert. However, experiences with customer service can be mixed, with some reports of unprofessional behavior from certain employees. The store offers appealing weekly specials and has a loyal customer base. The ice cream area is popular, though it has faced issues with being out of order, which frustrates some customers who prefer single scoops over larger bucket sizes. Despite this, fans of the ice cream enjoy flavors like pistachio nut, butter pecan, and cookies and cream, while looking forward to trying new options like caramel crunch cookie. Overall, Rite Aid remains a favored destination for many shoppers.