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“Polite staff and careful to details. Mr. Robert is friendly, and ready to help for people who come in first time. The other staff also try to make it quickly to limit the people in a long queue. Good service for newcomers to the States ??”
“The customer service here is excellent. Whether you need a check cashed, money wired or a mailbox, this family owned business is a great location to take care of those needs. I have been a patron of this location for well over 12 years and have gotten to know the owners. They truly look out for their customers and will do what they can to take care of you as a customer.”
“I recently visited the Sunny Hills Post Office and had an outstanding experience. This post office not only offers fast and easy drop-off services but also provides passport services, making it a one-stop-shop for all my postal needs.The drop-off process at Sunny Hills Post Office was incredibly efficient. There was no long line or wait time, allowing me to quickly drop off my packages without any hassle. The convenience of a smooth and streamlined drop-off system reflects the efficiency and dedication of the staff.What impressed me even more was the fact that they offer passport services. As someone who needed to renew my passport, discovering this service at the post office was a pleasant surprise. The staff was knowledgeable and guided me through the passport application process, answering all my questions with patience and clarity. Their expertise and friendly demeanor made the entire experience stress-free and enjoyable.Moreover, the post office itself was clean and well-maintained. The tidy surroundings created a pleasant atmosphere while I conducted my business. It's evident that the staff takes pride in keeping the facility in top-notch condition, further enhancing the overall customer experience.The level of friendliness displayed by the staff was exceptional. They greeted me with warm smiles and were genuinely eager to assist. Their customer-centric approach and willingness to go above and beyond made me feel valued as a customer. Their dedication to providing excellent service truly sets Sunny Hills Post Office apart.In conclusion, I highly recommend the Sunny Hills Post Office to anyone in need of postal services, including drop-offs and passport-related matters. With its fast, easy, and efficient processes, clean and welcoming environment, and friendly staff, this post office has surpassed my expectations. I will undoubtedly continue to utilize their services and confidently refer others to experience the same level of exceptional service.”
“I had a great experience at this post office near my work place. I thought there would be a long line being April 15th today. But not at all. The woman who helped me wore a pair of glasses was super nice and pleasant, and very efficient, without an attitude at all. It's very easy to communicate with her. I will come back again for more postal service needs.”
“I enjoy visiting my local post office because the customer service I receive is outstanding. Kevin, Don and GW provide the best solutions to mailing, as well as work to give the customer the best rates. This office understands how time is important so they work diligently to provide efficient results.”
“Had a great time here at this location, the woman (the lovely black woman) who helped me here was so patient and helpful. Clear directions and assisting. Bout to be my go to post office considering also it closes latest of all the other locations!”
“The gentleman who helped us, Noel, was kind, understanding, and very accommodating of our needs and questions about our passport applications. He guided us throughout the process and explained everything! It was such a smooth process. Thank you Noel!”
“The BEST post office I’ve been to. Unfortunately, it’s not by where I reside. However, I decided to make the drive here to get mine and my kids’ passports here and I was not disappointed. We arrived at 2pm, appointments were at 2:15-2:45(for 2 kids). We got out of there before 2:30pm including my passport renewal processed. Definitely recommend this location ?”
“First time coming to this location. Was in the area and needed to mail off my passport to be renewed as well as take care of other packages. Donovan was the team member who carried out exceptional customer service with detailed mailing options and mail times. He knew I was very new to the mailing options so efficiently took care of my concerns. Donovan was thorough, friendly, had some jokes, and process the task smoothly. There was a line but he took care of the customers with a breeze.”
“This is a GREAT little USPS post office! The staff is friendly, helpful, upbeat & knowledgeable. Parking can be challenging, but there are always spots behind the post office building. I far prefer this post office to larger ones…..lines are usually short and staff is efficient, so lines move fairly quickly.”
“This USPS location is quite nice, the front lady is so nice and pay attention to details, there is no wait line. Whole environment is clean. My package is delivered faster than scheduled.”
“Jeremy is the Owner he will go above and beyond to make sure all his customers are great. This is in Prime location in beautiful Huntington Beach. Perfect for DBA’s LLC’s or you need a business address, this establishment offers Faxing notary services Copies/& Mail Forwarding/ 24/7 access.”
“Exceptional customer service. I ship every day and have use many different post office locations in the past. I have to say that this Tustin, CA location is by far the best I have used. Always friendly, always helpful, always professional.”
“Quick, friendly, helpful, and resourceful. If you only went to this post office for your entire life all the phrases and idioms like “going postal” would be completely lost on you. I have lived less than 2 miles from this post office for almost 5 years and the only unpleasant experiences with post offices I’ve had was when I was unable to go to this location.Midway City is the most convenient place to live. The post office is laid back and easy going, Midway City Sanitation easily accessible and handle things ins timely manner, the property taxes are lower than average and the Vietnamese community are wonderful. I am so grateful I found this gem.”
“6/11/2024 - I went to 1350 E Chapman to renew my passport, and did not have an appointment. I was fortunate to meet Richard Trung and Long Ho who helped me complete my application and mail off my passport renewal. Both were professionals, courteous and very helpful. All was complete in 10 minutes.
Thank you Richard and Long.”
“I love this post office. The girls are always kind to me and I don't ever get any push back for anything. I come here daily and my packages get scanned within minutes of dropping them off. The area is not the best, but I rather go to this post office than any other in Santa Ana.”
“10 times better than the post office on Lincoln. Mail plus more has parking, the post office parking lot is donkeybutt. Mail plus more is fast and easy for live scan, mail, P.O. Box, and (like the name) more. Post office is full of lines, 25 clocked-in employees, but only 1 behind the counter. Go to Mail Plus More and save your time and patience. It's worth it!”
“Michelle literally went above and beyond to help me. She actually took her time and figured out a way to help me with a problem and glitch the usps website had with labels. I will start coming back to this location just because of her awesome help!”
“My husband and I went to get our passports, we had an appointment and we didn’t wait very long, maybe 15 minutes. Nancy helped us that morning and she was very kind and helpful with our forms and our photos. She made our experience a breeze.Thank you Nancy. We need more people like you ❤️?.”
“Have always used this post of the girl with tattoos rocks..Very kind helpful...I've seen people treat her poorly just cause thing can't go there way.. she has to follow prodcall be nice... Thank you Elizabeth”
“To start off the five stars will be for Jessica in sales and services because not only did she take charge when Hannah did not want to assist me in the right way, she was very descriptive with my issue and helping me change my address since my last landlord was just trying to through out my mail and didn't want to receive it there. Jessica understood and did everything in her care to help me. Thank you so much ? we need more Jessica's to care for our mail like this.”
“This cute little place is like part of a movie set; there are only two service windows in it. The employees are pleasant and helpful and best of all, letters and packages seem to get to their destinations more quickly than if I mail out of Seal Beach. Occasionally parking is a hassle, but I usually run other errands and come back and park with no problem.”
“I get mail here and have a PO Box, staff is extremely kind and helpful. They are also very quick and understanding. In particular, Anastasia helped me out with an issue today and I left feeling highly satisfied, thank you!”
“I would like to say that after being passed around by the company I ordered from to try and fix the address they misprinted I ended calling usps and Tony went and physically looked for my package saw that the business only put the numbers of my address and not the street(it was not my fault my confirmation email says I put my full address) he fixed it and had it sent out for the next day mail delivery. Let me tell you that is the kind of service that is stellar. He could’ve easily told me no but instead he went and fixed it even tho it wasn’t their fault that the address was wrong. Thank you guys for helping as this package is a gift.”
“I want to say that the Placentia post office was more than awesome, they went above and beyond. Especially Justin. I had a package that was delivered past the deadline, so I wasn't going to be able to get it until the next day, and I was leaving early the next morning. I needed the package for my trip. I spoke to a couple of guys, one being Justin. He gave me his phone # and I gave him mine. I called him two hours after the PO closed.He answered and said they hadn't located it, and asked me to give him some time. Two hours later, he called E to let me know he had located my package, and I could go and get it. I was so impressed. Not a lot of people go above and beyond like that. Placentia post office on Kraemer saved the day. I am so appreciative. not a lot of people would go out of their way like that.”
“I recently visited this USPS office to drop off a package for shipment, and while the overall experience was efficient, I encountered an issue with the package drop-off.Upon entering the USPS office, I was pleased to see that there was not a long line or significant wait time. The service seemed to be well-managed, and the staff appeared attentive and ready to assist customers. This was definitely a positive aspect of my visit, as I was able to save time and complete my transaction quickly.However, when I attempted to use the package drop-off, I encountered a problem. The drop-off slot was jammed, preventing me from properly depositing my package. I tried a couple of times, but unfortunately, it remained stuck. It was disappointing to encounter this issue, as the convenience of a functioning drop-off is one of the main reasons I choose USPS for shipping my packages.Despite the jammed drop-off, the staff promptly noticed my struggle and came to my assistance. They were courteous and did their best to resolve the issue promptly. While I appreciated their efforts, it was still a minor inconvenience that could have been avoided if the drop-off had been properly maintained.I understand that occasional technical difficulties can occur, but it is essential for USPS to ensure that all equipment, including package drop-offs, are regularly checked and maintained to provide a seamless customer experience.Overall, while the lack of long lines and wait times was a positive aspect, the jammed package drop-off was a significant inconvenience. I hope USPS takes note of such issues and implements measures to prevent them in the future. Despite this setback, I appreciate the efforts of the staff in addressing the problem promptly.”
“I was nervous after reading all those negative reviews. Our experience was very positive. We came in with our three kids to renew their passports on 6/18/24 at 10:45. Patty did a great job. She finished all three passport renewals in less than an hour. She was efficient and polite at the same time. Thank you.”
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“Small but appears efficient. Has a self service kiosk. Located in a shopping center so parking is plentiful. I prefer this over a tiny lot and having to worry about finding parking.”