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July 2024 by Lesley Sigala
Horrible place to go to for help. I went here recently a day ago to get my phone connected to a Sim card and to get it activated and the two ladies that worked at the very front were no help stubborn and not friendly I explain to them my problem and they explained back to me, but very rudely and they just kept telling me the same thing over and over again what they already told me if it’s not Metro by T-Mobile anymore, then they should remove the T-Mobile part off the sign they explained to me they changed their policies, but before they ever did the employees back from back, then were much more helpful than the two ladies now I went to a different Metro and they were 100% more helpful than this location They help me very fast and very friendly with no hesitation and they told me they wouldn’t recommend me coming back to the harbor location One of the ladies had reddish hair and the other one had black or brown hair, but I wouldn’t recommend this place at all with those employees And also, they look like they didn’t even know what they were talking about or what they were doing Because every question I asked, they somehow didn’t have the answer to it
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May 2023 by Anthony Nguyen
Bad services because at first I have my numbers with iphone6 plus then I lose the SIM card and replace a SIM card with another phone and get charged 20 usd and after that I cannot go back to the previous phone with the same numbers unless I payed another 20
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April 2023 by An Nguyen
Bad services because at first I have my numbers with iphone6 plus then I lose the SIM card and replace a SIM card with another phone and get charged 20 usd and after that I cannot go back to the previous phone with the same numbers unless I payed another 20
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March 2023 by Charles in charge.
If you need professional phone service this is the place to go the people here know what they're doing they helps me immediately and I was on my way thank you Miss Marisol.
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January 2023 by Jose Gomez
A worker named Flor was so helpful and good at her work when I went there to get a iPhone for my son for Christmas she helped me get it And I was in and out shes works quick and is very helpful with any issues thank you Flor for the best customer service ??
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January 2023 by Ly L.
They tricked me to get me paid for a d*** convenience fee. No explanations no any help but just stealing. Will never come back here!
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December 2022 by OC Lisa
The team member named Flor at the Garden Grove location was extremely helpful and courteous during my visit.
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October 2022 by Cesar Magana
I went in for a phone replacement and Alicia helped me with any problem and guided me step by step through my whole activation process. Alicia and her assistant is really nice & professional. I definitely recommend this place. They’re over all service and experience here was just excellent! ?
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August 2022 by Adam Young
She is very knowledgeable and know what she's doing and very helpful
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March 2022 by Martha Ramirez
I’ve been coming to this place and I can truly say they’re the best! Compare to other stores I realize anytime I come here I always get the assistance I need unlike other places ignore you. Customer experience is excellent. Thank you Karen for always going above and beyond as an employee!
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March 2022 by tim nguyen
This store must not like to make money. Came in for an upgrade. One worker is helping a customer, the other worker is putting tags on inventory. I asked the worker who is not helping any customer for the phone, she said she will be with me in a bit, she is trying to finish up with her labels. I waited for 10 minutes and still no help, so I left. Any decent customer service place would stop whatever they are doing to help customer and to make money...
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February 2022 by Rc Mancini
Excellent service from this place got free phone with case and screen protector thank you!
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October 2021 by Kyle Rodriguez
Terrible experience its nuts to buts in there it seemed like the girl working in there didn’t know what she was doing waited over 30mins and not one customer was out the door stay away from this place
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July 2021 by Carlos Fuentes
Good service
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June 2021 by Kyle Lute
Terrible experience its nuts to buts in there it seemed like the girl working in there didn’t know what she was doing waited over 30mins and not one customer was out the door stay away from this place
