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“I have $1million for anyone who finds me a UPS store with better customer service - it does not exist. The employees at this store go absolutely above and beyond, including offloading boxes from my car, double checking to make sure everything is correct, and providing expertise in any question I might have. We use them for a big volume of packages and they make carloads of boxes easy to offload, scan, confirm, and provide receipts. They have even tracked down drivers for me to drop off an overnight package I missed the store cutoff for. Thank you a million times over, we are truly blessed to have them in close proximity to our factory.”
“I recently had the pleasure of being assisted by Kenny at the UPS Store, and I couldn’t be more impressed with his service. Kenny was incredibly patient, kind, and helpful throughout the entire process of shipping my package. He took the time to carefully explain everything to me, ensuring that I understood all my options and felt confident about my choices. His professionalism and warm demeanor made what could have been a stressful experience completely seamless. It’s rare to find someone who genuinely cares about customer service the way Kenny does. I highly recommend visiting this UPS Store and asking for Kenny—he will go above and beyond to help you with whatever you need. Thank you, Kenny, for your outstanding service! - Veronica”
“I would never think to leave a UPS store review but when you are in a completely different state that you don’t live in and need to mail estate belongings you look for reviews. We stopped in this store and the owner was so helpful and explained the process of shipping our items. We had to leave our opened boxes with expensive materials in there because there was so much to pack. That was a nerve racking thing to do but all of our items made it here safely. He texted us updates and we were able to work with him over the phone. I highly recommend this UPS location!”
“What a convenient place to make sure that packages are delivered safely and will be protected. No porch pirates here!! The owner Sam is so friendly and accommodating. He is very helpful and does a great job packaging items for shipping and is very easy to work with. A great place to have a mailbox, for sure!!”
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“Daniel and everybody else here at the UPS store in Garden Grove is very amazing and awesome. They’re always so helpful and give me information. That’s very helpful. I appreciate them very much.”