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November 2023 by Cassandra Honaker
Where do I begin! This place is amazing! Let me begin by mentioning that I was a victim of fraud and someone used my bank card information due to a scam, and last night ordered a little over $200 to purchase form Element, I called the bank and they said Tuesday we could file a dispute to get our money back and file charges. I got a feeling to look up and call Element myself, mind you it was after 10:30 est time so after 7:30pm their time, the gentleman answered and I explained the situation, he informed me that they had already flagged it in their system because things didn’t match up! He was able to cancel everything and get my money back into my account that night! I was in tears I have never been scammed like that before and I was in a pure panic! It was such a huge relief to be able to have this taken care of so we could do our grocery shopping today! He also gave me everything we needed to bring to the bank as well as the police dept to file fraud charges! Listen if you are looking for a good wholesome company who really cares about their customers and the security of their customers, Element is where it’s at! While I haven’t bought from them before, I may in the future for my next ink purchase! They showed me how much they care about their customers, and that good people do still exist in this crazy world we live in! My family and I are forever grateful for you and words can never express this enough. This place is truly amazing!Services: Tattoo aftercare
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November 2023 by Bryant Cloud
They are the best at what they do. I’ve ordered from them now about 3 times and they over deliver every time. Reached out to me on one item and suggested an alternate right on the spot.Service: Tattoo aftercare
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August 2023 by matcha a
this is the only place i could find cute, well priced pink ink cups! the order came faster than expected, and they included 3 extra stickers with the order. i had perfect places for all of them! thank you guys!! i love stickers :)
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August 2023 by Chris Baker
Great staff and great products! These guys are really in it! I placed an order for the first time and after the customer service and 2 day shipping I will absolutely never use another company! By far 10 out of 10 tattoo company. Much respect!Service: Tattoos
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August 2023 by Josh Vaughn
Great customer service - exceeding any expectation. I’m always able to talk to a kind human right away and they CARE about their customers and the industry. Love every experience with Element and recommend them to all of my peers.
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July 2023 by A. Rae Winfrey
I order these products on a Friday and I received them the following Monday. I have ordered and used the tattoo numbing cream before, so I can give it a 5 stars, but this is the first it’s time I purchase the soothing gel mad rabbit product. Everything went smoothly and numbing cream did just as it was supposed to!Services: Tattoo cover-ups & reworkings
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June 2023 by Steven Vliet
I’ve ordered twice now from element. My package was delivered on time and without mistake both times as well as follow ups. So far so good and as always I love when I get stickers with my orders which some distributors fail to do but not element tattoo supply. Thank you guys looking forward to more orders. My last order was a case of twin blade razors which I find to be some of the cheapest on the market as well the greatest quality.
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June 2023 by Suda
Incredible Customer Service. I purchased tattoo needles from them. The girl that answered the phone was so knowledgeable and helpful. It made my order so much easier. She knows the needles and brands very well. They have great prices and lots of options. I love how I don't need to buy 20 or 30 of 1 needle. I can buy a few or mix and match. I was purchasing from a store in Florida and when I had to do a return it cost over $15 just for shipping that was nonrefundable---I love how close this location is to me right here in CA.
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May 2023 by Fernando Torres
I’ve been ordering tattoo supplies for my daughter from Element tattoo.I highly recommend this store. Orders are prepared and shipped immediately.Bobby provides you with up dates and answers all your questions in a timely manner.The quality of their products second to none and their customer service is professionaland friendly.
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April 2023 by Brandon De la fuente (TheArtistBrandon)
I purchased a inkbed artist chair from element tattoo supply. I’m very happy with the product extremely comfortable. I’ll never own another artist chair. They stayed in contact with me the whole time my product was being shipped. Bobby was extremely helpful. I’ll definitely buy from them again and refer them to anyone.
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April 2023 by Naomi Guse
I ordered a tattoo machine, power supply and foot pedal online as I am in northern CA which can be a scary experience with large amounts of money being sent. However Element Tattoo was amazing, I spoke with Bobby over the phone before my purchase and he made sure to answer all my questions and helped me choose the proper equipment. So I placed the order and it was shipped to me. Everything arrived in perfect condition super fast. I am in love with my equipment and will be using Element Tattoo for all my tattoo supply needs from now on. I've already placed another order for more ink and needle cartridges. They are super knowledgeable, professional and friendly too. And they sent me a ton of free stickers which made me even happier when opening my package. Hands down the best experience I've had with an online purchase. 10/10 recommend and can't wait to visit So-Cal so I can stop by and visit the shop and maybe even get a new tattoo.
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March 2023 by Justin Frenchak
Great prices! Had everything I needed for the lowest prices. Trust me I went through several sites. Quick shipping. I live across the country and had my products in 3 days.
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March 2023 by Domonese 412
I can’t stress this enough these people that own this company are TRUE genuine people. They truly satisfy the customer in ever aspect. I accidentally made an order and needed refunded and these guys responded very well very fast and was even very professional! They even processed my refund right away! 10/10 for this company i would recommend to anyone looking for a great quality product! Thank you ELEMENT TATTOO!Service: Tattoo aftercare
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February 2023 by Thien V.
Wonderful customer service. I forgot to ask for the man's name, but he was helpful, informative, kind, and a total conversationalist. Love having side conversations with him while checking out the goods.
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January 2023 by Dorian E.
This product is absolutely dope. It was recommended to me by a friend and I won't get another tattoo without it. Customer service was excellent! I needed it faster and they provided the necessary arrangements for it to happen. It's rare these days that companies do this. This company, it's products, and it's people are solid!
