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March 2024 by Luis Cervantes
Horrible Horrible service, they are promoting a Churro ? Donut and yet they don't have any. This is the second time I'm here. Twice consecutive days. I asked what time would the next batch be ready I'll wait. And they said there will be none ready for the rest of the day! Same thing for 2 days. Yesterday @8am and today @9am. And may I mention the 1hr wait on the line because you can't oder the donuts on the app or online. If it was not for my family I would not have waited. I hope they cate enough to fix this problem. What a shame for a company this big.
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February 2024 by Renee Gleason
The young lady at the counter was very nice. However, they do not accept gift cards we had on our app. This franchise doesn't take the app. We learned after we picked 2 doz donuts and unfortunately had to leave them behind and drive down the road to get our donuts at the next Dunkin.
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February 2024 by Vanessa Vilchez
Inside a Them ParkParking is okYou have to walk to the end of the park to grap your foodI’d they happen to have itParking: With walking distance
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January 2024 by Shawn
Closed when website, google and great wolf lodge said it was
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December 2023 by whoa buddy
Dunkin you're quality and service and has really been subpar for a long time now. Doughnuts tend to be stale and employees tend to look unhappy.
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December 2023 by Jose Olmedo
It was closed. They only open In the mornings, but Google showed it was open til 9pm. No luck. ? place is nice and inside the lobby.
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December 2023 by Natalia N.
Asked for no ice so they served me half of a drink and said the rest of the space is for ice not drink. Never has ANY coffee shop done this. Donut holes have a horrible flavor like plastic, the children won't touch them.
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November 2023 by Ashley M
Spent two nights at great wolf lodge where this is located inside of and both mornings was sent a text telling me to go on the app and order ahead but when I attempted to it was not working that was quite frustrated esp because the line to order there was super long waited almost a hr for my drinks and sandwich a ND then they forgot my sandwich I didn't realize till I was all the way back up to my room amd had yo go back to get it
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November 2023 by Kaba 671
You guys need to get it together seriously… ? there’s no reason why anyone should wait 20 mins for a coffee. I suggest you guys invest in having everything on a screen instead of having that soup sandwich receipt system. Seriously also one more thing have your guys broken down in teams ie one for in house and the other team for mobile orders smh ?♂️ hope this gets rectified next time I visit here again
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November 2023 by Lily G.
Do not call because they don't answer either way. There is no parking. Location is not convenient at all.
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September 2023 by Amy L.
Very bad service and experience. I ordered a bacon, egg, cheese bagel sandwich, but all I got was a bagel with no bacon, egg or cheese. I went back to the store, the shop assistant instead of apologizing and looked cold. When she gave me the sandwich, I checked it again, oh my God, there was still no bacon in it! I had to go back and ask the shop assistant that they had again forgotten to add bacon, and this time she was equally unapologetic, with a decidedly more unhappy look on her face. I don't understand. It's terrible that she expressed her displeasure with me when they didn't prepare the food according to my order. I understand that they are working hard and are always busy, but the shop assistant's attitude towards the customers is really bad.
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September 2023 by Paul S-D
Arrived at 3.30pm for a coffee & donut fix, however the store was closed - page says open until 2000! NOT HAPPY!!
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September 2023 by Ada P.
The drinks are always a hit or miss. They can be delicious or overly sweet. How we rut is cheaper than the usual coffee shops so will be coming here when I'm tight in money but want to treat myself
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September 2023 by Doug Brown
Got coffee and breakfast here 3 consecutive mornings. The pumpkin spice donut holes were great, but the pumpkin spice lattes were consistently too sweet, even when I asked for reduced sweetness. On the third day, it also was only about 2/3 full. For a drink that costs over $5, this didn't seem right. The manager initially seemed confused when I pointed out that the drink came out a little light, but then took it from me and turned around and told someone who add more milk to it. About 10 minutes later, I got my drink back with more milk added to it (and with it now no longer as hot). This location is quite busy on weekend mornings, so I cut them some slack for this, but it was a sub-par experience.Kid-friendliness: Kids like donutsWheelchair accessibility: No accessibility issues with this location
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August 2023 by Manuel C.
I don't understand how people love these donuts are any good. These are the most overrated donuts and coffee I have tasted, I actually spit them out. Randy's, Glee donuts among other donuts shop I have gone to in california are real shops that put Dunkin to shame.
