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September 2023 by Brittany Kahl
Ordered an item online and was charged immediately, but never received a shipping confirmation or update. Months have now passed and I've attempted to contact Dat Optic by email multiple times with no response. All phone numbers provided also appear to be disconnected. I thought this was a reputable site at one time but now appears to either be a scam or no longer functional. But they will still take your money somehow.. Definitely avoid..
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December 2022 by Eric G.
I think DAT Optic is gone. Website expired and no one answers their phones. They had great raid arrays.
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October 2021 by Malcolm Gill
Unresponsive to email, chats, and calls. Absolutely zero product support.
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November 2012 by M K.
These guys still carry and sell a device that is a MUST HAVE if you own the original Buffalo TeraStation! For those that have no idea what I'm talking about other than the brand, the originals were 1TB RAID (4 x 250 IDE/PATA drives and the RAID works only with Buffalo's proprietary system) When unit dies (and it will) you will lose it all! Enter "Dat Optic's Qbox-U" with the Standard IDE/PATA controller, one of the last of it's kind still on the market. Re-set drive jumpers to Cable Select and put them in the Qbox in the EXACT order they were in the TeraStation. Set the Qbox to combine the drives then hit it with recovery software. POOF! If it was a Buffalo system board issue as is usually the case, there you are looking at the data and Buffalo OS. Back the data up and blow the drives away then reformat and start over I have now saved 5 TeraStations and may just buy more of the Qboxes. The box cost is little..the Recovery software hurts more but for under $200 TOTAL, you can do this all day long!