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June 2024 by Scott Hansen
ATM troubles again, 2nd time in a row it was a challenging to get money out of the atm at this location
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May 2024 by SINCHYINVEST US
Some staff here are too bad service
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May 2024 by Donna Castillo
Great customer service.
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May 2024 by GHETTO FOE
Chase enjoys charging you over draft fees when you're poor and doesn't like offering other bank solutions. They'll take lots of your money and say it's your fault. They keep charging over draft fees till your account is paid and it doesn't have a negative balance. Free banking so that when you run out of money the next day you're charged 34 dollars for a 10 dollar recurring bill. The customer service over the phone is rude and barely speaks English and doesn't really offer any banking solutions. Find a bank that doesn't enjoy charging lots of money for no reason and pretends it's doing you a favor by paying your bills.
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January 2024 by Naty Flores
The best bank I have ever had.
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December 2023 by Daniel O.
This banks sucks i see why they have 2 stars man idk why its everyones business as to what im there todo in the five min i was here i was harased by two different employees im writing this as some one walks up to me yet again asking me what im here for
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November 2023 by Alfredo Glez
They do not attend
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October 2023 by Tim F.
Staff seemed to be uncaring and proved it when I spoke about an issue I was concerned about. Terrible, unacceptable, response. Not because I didn't get the answer I wanted, but the way the rep spoke. i.g. it's Chase's way or the highway, no compromises, is the feeling I walked away with.
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September 2023 by Andrew Nelson
Did not see us during our grace period for an appointment
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July 2023 by Jimi blingbling
Excellence in all Genre's, will be opening a couple of accounts in a few weeks, can't wait, bathrooms unavailable restrooms ,plenty handicap parking regular hours m- sat stop in open up an account now!!!
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June 2023 by Jim blingbling
Excellence in all Genre's, will be opening a couple of accounts in a few weeks, can't wait, bathrooms unavailable restrooms ,plenty handicap parking regular hours m- sat stop in open up an account now!!!
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May 2023 by JENNY’s Lashes & Ombre’ Microblading
Banks Chase here they do not have the honesty to support customers but on the contrary they also discriminate against Vietnamese people. bad and Terrible service here .My husband went to paid Bill and forgot his ID card, was called by the staff there, but at that time, my husband was worried about picking up the child, so he forgot did not come back to pick it up the same day his forgot 1 weeks , . . And Today him came back and paid bills again ask coworkers him forgot ID Card last week but the staff told you not to come pick it up. I put it in the trash… OMG ... Whats wrong to you … before You want Trash ID Card customers employer need call back and remind the customer to take the time to get their ID back. If you don't come pick it up within 24 hours. We’re will be throw the trash away... Agree but don't see them calling or reminding anything , We’re 20 years customers at Bank Chase , and how much we’re spend Credit and paid bill but how you support and take care your customers service So… So very…very Bad customer service , What happiness if I’m forgetting money or adding money, the staff is always silent and keep it, right ??? ??????
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May 2023 by C E.
There was a long line for two tellers and across the way, there were four bank employees talking to another above their cubicle partitions. I approached them and advised I was interested in opening up an account. They told me to take a seat in their waiting lounge and someone would be with me. 20 minutes later, still no one approached me. The teller line was still long and the employees were still talking among each other. I left.
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May 2023 by Eduard R.
No comment. Just an advise, hire competitive and professional staff and managers. We can not entrust our hard earned income to some rude and unprofessional bankers. This used to be a service oriented branch, especially when it was WaMu.
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April 2023 by Robert Schofield
Impossible to cash a check. Both times I’ve come trying to cash Chase checks from my employer it’s taken way longer than it should have. I’ve been met with incredibly rude and inattentive customer service in addition to it taking over 15mins for them to verify and cash my check. I’ll never do business with this bank ever again.
