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February 2024 by Cleaners N
This review is for physician Kumar Ghandi. Staff was wonderful and caring.I met physician Kumar Ghandi and explained my problem that has been ongoing for some time. He was indifferent and to place a better term useless. The whole interaction took 4 minutes. When I explained my situation, not once did he inquire further to understand where else the pain was coming from. He simply did the most basic job of checking up my breathing and pressing onto the injured area to confirm the pain. The manner the message was delivered was confusing and disheartening to see an unqualified physician like him attending patients who truly need the care and attention. The entire time his body language indicated his indifference and uncaring attitude by constantly shifting his body to the door as if he wanted to leave. Patients aren’t just numbers. You chose to be a doctor, step up and do right or don’t at all.
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September 2023 by Svetlana Parker
They are like angels very sweet clean and professional. Always a wonderful experience ??
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August 2023 by Briana Ruiz-Gomez
Staff is very sweet and kind.
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February 2023 by Collin R.
I was having a really rough day while leaving my appointment at this medical facility and then when I saw one of the I guess you can call him maybe a nurse or a doctor I'm not sure but I asked him if you worked there cuz I was going to ask just a very simple question.he then literally replied to me NOT RIGHT NOW.... I'm not sure if he just didn't care either way if you don't really care about people you should probably get into any other business than the medical (mental health)field! I didn't quite catch his name but I know he drives a silver 4 door and I believe heis Hispanic, again I would have loved to be more accurate but he just totally blew me off so quickly, that is all I could get...Ijust hope that he sees this and it compels him to take an extremely short amount of time out of your day to answer someones question when you work with people that have mental issues.In fact it'll probably make you a better person because right now I would bet that I mean besides what he's wearing I bet he does very little if not nothing there and if he is handling patients I can almost guarantee you that those patients are not getting adequate Care.
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October 2022 by Jennifer
I had called them for a simple appointment even left a voicemail they never got back to me and that to me says A LOT looking to change myself elsewhere !.
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April 2022 by Monserrat Vargas
As a ex worker here, this clinic is very unprofessional and unorganized. They talk about their patients in a rude way and say negative comments about them. I’ve seen myself how these patients are treated by the careless MD/NP. Let’s not forget the supervisor, she picks and chooses her favorites and loves writing people up for things they didn’t do. I couldn’t handle to see how rudely the staff talk about their patients and how careless they really are. My experience working here was HORRIBLE, but a few of my coworkers were the best.
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January 2021 by William B.
Brand New Day has not provided me with health care as of 1/1/21 though I paid for coverage on 1/1/21 if I didn't I'd be dropped. Beand New Day coverage didn't start until 1/18/21. My enrollment package was extensive and answered all health questions truthfully and accurately. My existing conditions are extensive as are the medications I'm prescribed by my primary physician and psychiatric medications prescribed by my psychiatrist. I included my end of year statement of prescriptions. I chose Brand New Day because they covered all my listed medications. Both physical and psychiatric drugs to keep me out of PTSD, deep depression anxiety and suicidal thoughts. I was with United Health Care for years and never had any problems because they have all my records, they recognize me as a person and help me. I am 83% total body disabled. I need these prescription because I have a health care history of effective control of depression, anxiety and PTSD. Brand New Day denied all my request for refills. Brand New Day refuses to recieve any more documents concerning my health and psychiatric prognosis. Brand New Day phone support when they find my denial of prescription determination by the Brand New Day prescription review pharmacist start reading from a standardized text response and tell me to shut up and listen. They will not give me an opportunity to tell them my history. When they did they told me they did not need to know this all I could do was file the 10 page appeal and begin a process that will take months. I need continuity of care and the prescroptions provided by diagnostics and trial and error. With out these medications I am thrown into a manic/depression cycle, PTSD and anxiety penalizes me. Brand New Day could care less.
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January 2021 by Rob Castaneda
Ladies at the front desk are so rude, why this type of people are working here?
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March 2020 by George A T.
Arrived here for the first time to get a acupuncture treatment recommended from my primary doctor. Hands down, my review for the staff there and Dr. Leyla a medical expert who specializes in acupuncturist and chiropractor all working together have given an A+ service. Dr. Leyla has a tremendous passion, determination and experience for doing what she enjoys. I felt very comfortable talking to her. Sitting down and talking with her during my first visit, I felt comfortable. My first acupuncture treatment was comforting and smooth sailing. Continuing my treatment with Dr. Leyla will be the best decision I made. She knows her stuff. Dr Leyla, may God continue to bless you and the nurses who I've met there who also have a passion to help and to give us the assistance we need.
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May 2019 by Bill McLeod
Dr. Chester Mojica can't handle his job and tries to hold services over his patients heads. I got there early every time and still was seen late every time. He's rude and doesn't listen. I've been in bad health my whole life, so I've seen an incredible number of doctors in my lifetime and he is by far the worst. I dropped him at great inconvenience to myself.
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May 2019 by Cassandra T.
I saw a doctor here and my experience was the worst I'd ever had with a medical doctor. Just awful. I was not listened to whatsoever. I was explaining my family history and personal history, as it was a first time appointment. He kept interrupting me to ask me a question that I literally just answered right before he interrupted me. He did not listen to me at all. He told me "I see right through you. You look fine. You smile with that beautiful smile. Just keep going. You're stronger than you think. You'll be fine." Yet prescribes me a new medication and writes one for the one I was already taking. I ended up going into a manic episode because of this shitty "doctor". He should NOT be working with mental health patients. He's not qualified at all.
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April 2019 by Tina Shaw
I have been coming here for years and I've never had a problem with anybody they understand you and then make you feel like family I've never had to wait for an appointment they always they always pick up the phone you never have to wait I can always get an appointment when I need it and I could not ever ask for a better Dr or nurse and the staff is awesome also I rate this above a 6 actually if they had 10 of Goten
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April 2019 by Wyatt R
It's fun being left in the dark on your diagnoses while also having doctors add things to your chart to make you look bad in the eyes of other docs.
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April 2019 by Mercedes Romero
The staff has no training, they lied to cover their mistakes, because of that I have been in pain for more than a month. Avoid this medical office, they are not there to help.
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April 2019 by Val R.
If the primary here is bad then there isn't a word disgusting enough for the psych at this facility. Both are quacks and wave around decades of experience to crush any and all issues that may arise or just label patients so other doctors will treat them like crap. They work hand in hand with the HMO facility downstairs which raises serious hipaa concerns unless they made me sign things years ago waiving my rights. I saw the warning signs, I saw people being treated at this facility like they had been in the google and yelp reviews and even experienced some for myself but stayed. Why, maybe I really am crazy. I thought they were trying to help me when they were undermining my treatment and setting me back several years mentally and emotionally. I left them behind and am glad for it but it's going to take years to undo the damage they caused me.
