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November 2023 by Pubg Zz
Alex was great and knowledgeable . He knew a lot about every cars we looked at. We got a great deal on a older BMW that was in great condition at a great price.
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September 2023 by Maxwell Brown
Absolute scum dealer. These guys have the worst cars, bad paint work, shady repairs, won't admit real issues with cars to you over the phone. Spent 2 hours each way to drive out and check out one of their cars. Front and rear bumpers were repainted (terribly), interior leather had terrible leather repair and patch work done, 6+ owner car but they say "it's clean". I didn't even get underneath the car to see what the mechanical condition was because the cosmetics were so terribly patched and covered. But I bet it was just as bad if not worse if a mechanical inspection was done. Don't trust these guys.
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June 2023 by Brandi Wallis
Resold my Audi when it was salvage pink title and then they said we never paid off the car payment when we did we had the title in our possession and we wrote on there so they can't resale salvage pink title and we have it to Sean and he never turned it in so we told DMV that is not our vehicle so he shouldn't have sold it after it was salvage pink title. He sold us a Lexus and after 1 month it broke down with the alternator and breaks and tires. So I would not recommend Sean and Alex.
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May 2023 by taher ellouze
Went there to check one of their cars. Really friendly and honest. Didn't buy the car as I wasn't fully ready to make a purchase on my end. Thanks.
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May 2023 by Christopher Kincaid
Don't buy a car here, somebody I know bought one here, a few weeks ago and barely a week later he had to take it to the mechanic because the alternator was bad and a few other things as well, very dishonest place
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January 2023 by Cheryl J.
This joint is slimmy. They advertised a car, I texted them about it, they did not respond within 24 hours so I called them. I asked about the car I was interested in and their response was, "Oh. We sold that car two hours ago." The thing is, this happened to me before with a different car dealership. Same exact response, "Oh, we sold that car two hours ago." It is such a come-on. When I asked him to take down his ad, he said, "oh, it takes a week or so for it to be removed."I am so tired of people playing *bait & switch* for a sale. I wouldn't trust these people to be nice to their own mothers. I give them a NEGATIVE TEN score*!*
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September 2022 by Arlene Janelle
Alex and Sean were so so helpful!They were open and honest from the time I stepped foot, to me taking my "new" car home! They do not charge a ridiculous dealership-fee like other lots around.This purchase was the easiest & I would definitely come back and refer them.
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June 2021 by Kimo Kamanaookalani R.
Created a YELP account just to be able to leave a review for this GREAT dealership! YELP doesn't help small business' grow. They just let supposed customers leave reviews with no say from the actual business! But for a price they can help the business delete a review. #scam enough with that rant... As a small business owner, it's places like this that have my FULL SUPPORT! Also knowing the impact of reviews by customers complaining when the truth is they probably couldn't afford the vehicles they wanted to test drive lol I brought my sister in-law to check out a VW for her first car purchase. All their vehicles are priced to SELL. If you are a car enthusiast you can see they just don't bring in any car here. You'll find rare model/optioned cars! Very friendly service, and accommodated to our every need. Even let my sister in-law check out vehicles we knew she wouldn't purchase lol. They wanted to give her the experience. NO FINE PRINT HERE, they made her first buying experience a great one! 1 week later we were back purchasing a second vehicle for my wife. We loved our first experience we couldn't pass up an Audi they had on the lot. Definitely recommend this place to ANYONE, and we'll be back for any future car purchases! - Purchased Vehicles: VW Jetta & Audi A4 3.2 Quattro Prestige FOR THOSE OF YOU LOOKING FOR A JOY RIDE GO WASTE SOMEONE ELSES TIME. JUST BECAUSE YOU SEE A CAR YOU "LIKE" DOESN'T GIVE YOU THE RIGHT TO STOP BY FOR A JOYRIDE. TEST DRIVES = ADDED WEAR AND TEAR ON A VEHICLE, WHICH IS ADDED COST TO THE SMALL BUSINESS.
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November 2020 by Dorothy Rowe
If you're looking to sale or purchase a high end vehicle and get the best price, look no further than CA. Emin was great to work with. He beat every dealer's quote I brought to him and I sold them my Carrera 4.
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July 2020 by David Q.
I wasn't asking for subprime. I do work at a dealership. Ended up buying a Volvo 2.9 rate. I'll go take the contract and show you. Very unprofessional no wonder your reviews are very low Poor customer service and you're the owner your sales person had better communication and more professional.
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June 2020 by Behzad B.
They are so friendly and honest. I bought Audi A4. Car is so clean and they did all maintenance and service with 4 brand new tires. They gave me good deal and good price. Thanks Cali Auto Experts.
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June 2020 by David Quiroz
What a horrible experience, no test drive was offered. Very interested in the a Audi A4 they have on the lot once we asked if we can drive the car they said no because of the virus, but they did not have the proper protection and also another family had just came back from a test drive with no protection. Some guy told us that we first need to see how we will pay for the car financing or cash but no test drive. We had 10k in cash in my car and have 750+ credit score. Maybe because I wasn’t dressed in Armani and I looked young?? But will never do business with these people. Update to response: if you where worried about Covid-19 you wouldn’t came out with out a mask and am what about the people that test drove the mustang? Real review stay away from this place. Horrible customer service and what a response from the owner. True lack of character and very unprofessional.
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June 2020 by danielle silva
Worst worst dealer ever just went a couple days ago my mom was getting a car and they tried to rush her into paying for the car the dealer Shawn is so unprofessional we had the check and they didn’t want to accept it and when we asked to test drive the car he said no only if we had money right now and if we bought it then he would bring it down but if we didn’t that he was not going to bring it down so unprofessional who tells a customer that they can’t drive it unless we pay for it. We decided to make an appointment to go and buy it and we had Asked Shawn to save it he asked for our info to save it and when we went to go buy it the next day they had sold the car and didn’t even bother calling us or telling us they sold it after we had put our info and he told us we would h ahead of everyone who was also interested in it we saved the day and put our info and he had told us we will save it for u and everything and then we go and they sale it worst dealer ever we drove and hour to get it and wasted our time just for them to tell us they ended up sailing the car. Do not recommend they lie and are very pushy and unprofessional don’t buy a car from here.
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May 2020 by Diego G.
Incredibly poor service. Lists cars online for much cheaper than they are just to get people in the door. Proceeds to try and finalize a price on the car before even I had the opportunity to get behind the wheel. The office is a run down shack, so much so that while running my credit the salesman was swatting bugs. I waited for him to run my credit only to get a "deal" of 14,000 for a car listed at $9900 online. Buyer beware. Stay safe y'all, the salesman also didn't take any virus precautions and was coughing.
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March 2020 by Gary Tran
Normally I wouldn't be writing a review for places but I am just so dissatisfied and unhappy with my experience that I had to say something. Day one, after calling to inquire about a car, the employee told me that the car was available so I came in to have a look. Great. Luckily I lived right down the street and not far away. Well when I got there, the employee didn't know where the car was. Imagine if you drove from LA or SD only to find out a car isn't there? Apparently there was a scratch on the back of it so it was taken to a shop to get touched up? Idk. No big deal. I was told to come back in 2 or 3 days. This was on a Thursday btw. 2 days go by, Saturday now, I decided to give them a call to see if it was available. They said no call back on Monday. Okay then. Another 2 days go by. I call back on Monday and once again met with disappointment. This was the third time. I started to think that they don't really care about earning my business but, I wanted to give them the benefit of the doubt and decided to try again the next day. So, it's Tuesday and I give them a call with my fingers crossed. This time it wasn't a no but an "I don't know." At this point I am pretty upset and I told them, "What is going on? It's been almost a week." The employee said they'll go check it out real quick and that they would give me a call back. I never received that call. That was the last straw. I'm done with this place. I was ready to do business too. What a shame. Cali Auto Experts? More like Cali Auto Amateurs.