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March 2024 by Mike B.
We called two other Autozone and they gave us all different battery size and variations. Matthew from this location not only was professional but was very knowledgeable and recommended us the exact battery that we needed for our MDX. We said we were heading there now. When we got there he had the battery out and the tools needed for us to exchange the battery. Thanks again Matthew much appreciated. I highly recommend that you become management or Tema lead so you can train others to be as good as you.
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February 2024 by John Roberts
I buy most of my parts here for my two work vans and personal vehicles. I like the warranties and friendly staff. They are very accommodating.
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January 2024 by Riko Swavy
Yes yes yes take it to the ZONE
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January 2024 by Brian Cutts
Great staff and quick service. Matthew was a lot of help
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January 2024 by Mark S
On 6/4/2022 I took 4 large deep cycle batteries to the Garden Grove Autozone to purchase new replacements. I made it clear to the manager, Ceasar, that I needed 4 new "deep cycle" batteries to replace the 4 cores I had with me to exchange. Ceasars looked up the batteries I needed and told me they had a 1 year warranty. I purchased the 4 new batteries and installed them in our motorhome. In May of 2023, I returned the 4 "deep cycle" batteries under the 1 year warranty because they weren't holding a charge. I was given 4 new "deep cycle" batteries and installed them in our motorhome. On October 9th, 2023, I returned the 4 "deep cycle" batteries again because they would not hold nor take a charge. Upon contacting other battery distributors, I found out that the batteries Ceasar had sold me were in fact not "deep cycle" batteries. I was told by Ceasar that the batteries were not in warranty and that they could offer me a discount on 4 new actual deep cycle" batteries. This was after Ceasar realized he didn't sell me "deep cycle" batteries in the first place. I contacted Lonney at the Autozone regional office on 10/12/23. Lonney told me she would have the district manager call me. When I hadn't gotten a call from the district manager, I called Lonney again on 10/18/23. Again, Lonney told me she would have the district manager call me. On 10/19/23 Ceasar called me and told me they could give me a discount on 4 new batteriesI explained to Ceasar that I already had purchased the correct batteries from someone else and that I just want a refund or store credit because he sold me the wrong batteries in the first place. I have not heard back from anyone up to this point and do not trust Autozone to sell me or others the correct parts.
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January 2024 by Brittney L.
I came here for help with my auto needs. Matthew helped me and did a fantastic job. He helped me out with my headlight needs. He was very informative and helpful! Great customer service! 9/10 helpful rating.
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January 2024 by Wendy T.
Excellent service! Matthew was really patient in helping me out even when the store was really busy. 5 stars!
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December 2023 by Pochtli ..
I went there to get some oil and and change my head light bulb and they got me exactly what I needed. Matt was a huge help when it came to installing the new bulb, running bright and strong. Been here a few times for all my car needs and they're always a huge help
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December 2023 by Kaylie H.
Matthew was very helpful and had a very positive energy. I came into get a oil filter and he was super nice and was able to serve up the one i need and grab for me!
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December 2023 by Alice D.
Exceptional service. Went in seeing I needed oil. Completed dumbfounded walking in. A sales associate by the name of Matthew was very helpful. I didn't know the oil I needed, which he took the time to locate it for me. Went the extra mile to suggest the best choice (brand) for my vehicle. Needless to say oil was purchased and went out to fill it. I was completely clueless as to where it should be poured into. Went back inside and with a friendly greeting once again Matthew asked If I needed additional assistance; which I did along with needing a funnel. He was so polite and helpful he provided myself a funnel to pour in to prevent from spillage. I am very impressed with the customer service Matthew provided for me. Along with myself he treated other customers with respect, courtesy, along with helpfulness and efficiency. If I could provide additional stars I would. Many individuals do not go the extra mile thus I am very appreciative with this gentleman. Thank you again Matthew.
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December 2023 by Davin Tran
Matthew V. was super attentive and had great knowledge to help my car problems
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November 2023 by Sebastian M.
I just wanted to give a shoutout to David and the for saving me from calling a tow truck due to my car breaking down. David was a total lifesaver, going the extra mile to help me out. I had no tools and was stressing but he walked up to me seeing I was in a predicament and offered a much needed hand thank you again man
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November 2023 by Mark S.
In June of 2022, I took 4 large deep cycle batteries to Ceasar at the Autozone for replacement. He sold me 4 new deep cycle batteries. In May of 2023, I returned the batteries as they were not holding a charge. Ceasar gave me 4 new of the same batteries. They would not hold a charge as well. I discovered that the batteries Ceasar was selling me were not deep cycle batteries. Ceasar told me the batteries only have a 1 year warranty and he could only give me a discount on the correct 4 new batteries. I explained that he sold me the wrong batteries in the first place. $640 later, they're telling me I have to spend that again.
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August 2023 by Jennifer L.
Cesar is so helpful and nice! This is my local autozone and they're so helpful each time, especially to someone that knows nothing about cars. Thank you. 5/5 stars
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August 2023 by Amy Dang
Cesar was so nice and accommodating! I had to change my car battery for the first time and luckily he was there! He made sure to explain everything to me thoroughlly. To me it seemed like he really valued transparency and making sure I understood everything that was going on with my car. Definitely will come again.
