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December 2023 by Mauricio Becerra
They have both restrooms closed, and a sign on one that said employees only. Then they got mad when I asked why I couldn't use them. Cleaning the bathroom is part of your job. Dec22, 800pm
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October 2023 by Trung Vu
Bad bad customer service , never come here you guy
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October 2023 by Vivien T.
Your clerks need etiquette and politeness training. Rude.Didn't want to service me, said he had no money to redeem the lottery tickets.
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August 2023 by Kevin K Quach
Today, August 15, 2023 at 5:17 pm, I arrive at this ampm at Brookhurst & trask to buy a soda and some lotto ticket but this ampm employee name Ignacio is block the door for me not to come to the store..This ampm employee Ignacio kick me out of the store today at 5:17 pm.. This employee name Ignacio is kind of rude, disrespectful, and not nice toward me today..I want this employee name Ignacio to get fired from his job as a ampm employee. I am not happy customer and I give u guy a 1 star for customer service experience..I will not come back to this ampm again..Please fired this ampm employee Ignacio.
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August 2023 by norah e
The older Mexican (at least I think she’s Mexican) woman with the bronzed blonde who works in the morning is very rude. I hope her life gets better because she seems miserable. This was my 1st time in the store. I will not be back.
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August 2023 by Taylor Lucero
Poor customer service and lack of respect for others. This guy is rude telling some customers they couldn't have a refill and cussing at them being foul. Making accusation saying they was stealing when I seen them at the checkout counter paying as he throwing slurs their way I don't recommend using the register with this man I the photo shown.
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July 2023 by Stacey G.
I just came into this store, and the lady behind the counter Leticia was so rude. When I first walked in, she was yelling at a man for taking a sip of his soda before paying for it and then snapped at me during my check out telling me I couldn't have cash back or turn in my lottery tickets. I understand shift change but there's no need to be rude or to have an attitude the way this lady had. Poor customer service all the way around! She should not be working with the public.
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July 2023 by haley Farnsworth
I come here pretty often and have had some rude encounters with a lot of the staff except for one. The staff member who is always nice and helpful and goes above and beyond is Ramon! He is seriously the best and I usually will only come to this gas station to fill up only if he is working. He has even given my car a jump when I was stuck at the gas station he definitely deserves a raise and some praise.
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June 2023 by haley Alzaga
I come here pretty often and have had some rude encounters with a lot of the staff except for one. The staff member who is always nice and helpful and goes above and beyond is Ramon! He is seriously the best and I usually will only come to this gas station to fill up only if he is working. He has even given my car a jump when I was stuck at the gas station he definitely deserves a raise and some praise.
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April 2023 by Colin P
Bad service, store has bad employees with attitude.Manager never on site to take complaints.Employees don't even know the store number they work at.This store doesn't know or have the corporate phone number.These employees don't want to help the customer they just want to collect a check.Brookhurst and Trask.This is why 7-Eleven is superior to all other convenient stores.Don't shop at the Brookhurst and Trask AmPM store.They don't care and they don't have a manager
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March 2023 by Ricky K.
Horrible. Asked politely to use the restroom and some little Asian lady said "No , I'm sorry we don't have. Somebody lock the key inside". So how do they use the restroom themselves? And you're telling me that you only have one key. No duplicates WTF. Get real.
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December 2022 by Luis Hernandez
Bad service
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September 2022 by Austin Nguyen
Just go grab some quick bites and a soda, cashier was nice. He see I bring several items he said "let me give you a bag". I didn't take the bag, but I take a nice customer service.
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August 2022 by Kat H.
Don't even bother buying any of their promotional products and FoRGeT the app. Please educate your staff so they know how to assist or else you'll be wasting our time. What's the point in advertising buy 3 for $6 drinks when you can't even honor s**** Either you're a scam or your employees don't know how to work the register. Figures.
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October 2021 by Adam T.
was treated very poorly here in the morning by the lady workers. i got gas which is always a great price here, and went in to go buy som snacks and when i was looking for what i wanted the woman asked me what i am doing in a very rude manner. i simply told he i was looking and continued to gather my items and when i was checking out i simply asked was there an issue with looking around and she was and she was giving attitude and was very rude again and her coworker also was rude and interrupted me to tell me to shut up and pay and leave. so i did as i was told and went to my car to go write this review and as i'm writing it the same lady walked out and rudely knocked on my window and told me i need to go and i simply told her i was writing a review but kept saying i need to leave. the whole time she treated me like i was in the wrong when i wasn't. the whole thing confused me on why i was treated so poorly and she eyed me down as i left. this review doesn't really handle the issue tho jus lets me talk about what happened. she needs to be taken care of or she needs to take better care of her customers. gas station workers have been an issue lately and something needs to change. we should be be able to go to these places and not feel the need to write a poor review after being treated poorly. getting her fired won't solve the issue either. there jus needs to be a better sense of customer care and satisfaction at a place that handles a lot of people daily. she jus ruined my morning for no reason and i already got a lot to deal with jus makes my day that much worse.
