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September 2023 by TanyaLynn
I never have to wait long...The ladies that work the windows are always friendly and helpful....
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June 2023 by Maria Lynn
Vocality could be a better place to do business but there loan agents are rude an disrespectful worked with Jose aldofe and he violated my rights and threatened and harassed me an even when I paid two different loans in their bank. Do not recommend
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May 2023 by Steven Walker
paid off an auto loan a month ago and they can't come up with a pink slip, have heard different excuses, and still no paper work, I have paid off loan and nothing to show for it !!!!
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October 2022 by Garth Epling
I've had several accounts and loans here over the last 15+ years. They really worked with me to find the best loan deal and have had good customer service and support. There has been a few issues with deposits going into the wrong account or a new staff member messing something up, but the errors were always corrected and their staff worked with me to figure it out.
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October 2022 by Alex Orozco
How hard do you guys have to make it to find information about minimum balances to avoid monthly fees?
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August 2022 by Matt Bronars
Don’t do your business here. They will charge you for anything any step of the way. Extra debit card fees every time you use it. Monthly fees if you aren’t paying attention. Can’t be used the second you step foot out of the US. They have extremely poor documentation and will charge you a monthly fee for every old statement that they have to round up for you (because they do not have any streamlined system in place). Low interest rates on savings. Poor online banking interface. Overcharge for special accounts ($11k baseline fee for a cannabis account). Very unprofessional in general.I would have left money in their longer but whats the point?
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June 2022 by Fo Nda
Mrs vanessa william is very Knowledgable on the aspect of Forex & Cryptocurrency market and really does her best to make her Clients happy. Mrs vanessa william is undoubtedly the best Forex and Crypto account manager I've ever seen She was a great help and support throughout the process of trading. Thank you Mrs vanessa for your time and dedication!!! Highly recommended. you can reach out to her Email;
[email protected] WhatsaApp: +1 (336) 612-4060
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December 2021 by Steve Burgess
Do not put your money into this credit union. The CEO is a real nut case.
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September 2021 by LaRose
Have always helped me with a loan when I’ve needed it.
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July 2021 by Lion G
Absolutely awful, I’m personally taking my business elsewhere very soon. You can’t even pay your Auto loan online with them. It’s all done via “transfers” or in person….. TERRIBLE web interface to manage the account. Take your money elsewhere. If you’re buying a car from any dealership and they recommend this place say absolutely not. You don’t want the headache of this place. They are in no way equipped to handle real business.
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June 2021 by John Wilhelm
Worst customer service I've ever experienced. More like customer disservice. Extremely discourteous and snooty.
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April 2021 by Michael Hass
Far better service when they were CCUSH and local. Charging $10 to pay using your debit card and not having an online bill pay outside of moving around accounts for a loan is beyond ridiculous. Vocality must set up a way to make vehicle loans a quick and easy single pay on their website instead of adding 10 bucks.
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March 2021 by Alex Granas
I'm from a big city so I was so touched by the personal treatment. Harvest, the lady that helped my mother in law made sure to escort her out to my car where I was waiting. Thank you Harvest.
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February 2021 by Cody Dillon
They used to be ok. Not sure what happened. Countless problems this year alone. Will be closing my account once my stimulus clears. They failed to deposit $100 out of a $400 deposit recently. If I hadn't paid attention they'd have stolen a quarter of my deposit when I'm living check to check. Already moving over to Umpqua. I hope they shut down so no one else has to be let down time and time again.
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January 2021 by Go Away Farm
The worst bank I have ever dealt with! Putting holds on deposits of cashiers checks, blocking my credit card for no reason, slow slow service, unfriendly tellers - I doubt I will continue to bank with Vocality much longer!
