“I've had several accounts and loans here over the last 15+ years. They really worked with me to find the best loan deal and have had good customer service and support. There has been a few issues with deposits going into the wrong account or a new staff member messing something up, but the errors were always corrected and their staff worked with me to figure it out.”
“Erin, Kelly, Thaddeus, Tina, Shauna, Ciarra, and everyone else is very kind there. Umpqua Garberville Bank has a customer service model that all banks should use. They are patient, understanding, and will treat you like family (not like a bank account NUMBER). Umpqua is one of the big reasons I love Garberville. Their coffee is awesome too!! They have their own brand - wow! what Bank has that???”