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December 2023 by Kenneth Sconiers
Perfect place to take your pets for professional care
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June 2023 by andrea myrick
The staff is really dedicated to helping your pet.
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May 2023 by gale webber
My dog loves going here. Great service.
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November 2022 by ARTIMUS PRIME
Great place and not busy. They're aren't pushy and provide good care.
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October 2022 by Carly Hubbard
My kitty is doing much better thanks to the diagnosis & medications. Very caring and helpful.
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October 2022 by Kristy C.
Terrible customer service! I have to jump through hoops just trying to keep my dog on Heartguard. They don't carry the product and make you go through 1800 Petmeds which would be fine except they don't approve the prescription and don't bother contacting you to explain why. Twice I've had to call to give my dogs weight and to ask them to please refill it. Well, it turns out they have a very special magical scale and it is only with that scale that they will believe my dog does in fact weigh 52 pounds. She is not due for an exam or a heartworm test (the front desk tried to tell me she was due because dogs have to be tested once a year. My dog hasn't even been on Heartguard for a year and is not due!). They don't care that it's extremely inconvenient for me to have to take her there just to weigh her when I am capable of weighing my dog at home. They never even told me that it is their policy to weigh an animal for every rx refill- they just didn't communicate. In fact, both times I called I was told they wrote down her weight in her chart. When I called today the woman at the front desk got snippy and kept interrupting me which I found to be unprofessional. If they can't deal with such a simple task as a medication refill then I will not trust them with my pets' healthcare. Prior to this, I was already annoyed with their "covid policy" where they wouldn't let me in with my pet and made me wait in the parking lot but had NO PROBLEM WHATSOEVER with me going INSIDE to pay them. Interesting, huh? They make the entire process difficult. As a previous vet tech, I'd recommend going somewhere else where you will be treated with professional courtesy. This place is a joke.
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September 2022 by Teresa Miller
I wasn't there, so sorry
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June 2022 by Jose Aguilar
Place turned us away, our feline family member needed immediate attention and we were turned away, lost him in our vehicle.
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April 2022 by Brigitte
Dr. Bailey is always very kind and helpful!
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February 2022 by Mary Sconiers
We love the staff here. Margo, and Thalia are the best! Dr. Bailey Linden is very knowledgeable, helpful and really cares for your pets.We have been coming here with all our pets since we moved to Galt in 2003. We highly recommend them.
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January 2022 by Sam Westoby
Took great care of my dog .
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December 2021 by Tiffany F.
They helped me with my cat who needed to be put down and with neutering my kittens. Very patient with my questions and helpful. Prices are reasonable, not as much as some vets in Elk Grove charge. Service is 5 stars. So glad there's a local vet I can trust so I don't have to cry out of guilt after listening to the meows coming from the carrier for 20 minutes.
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September 2021 by Thuy T.
My husband has been going here for years with our pup Oreo. Lately he has been visiting the bet more because of old age but they help us with all the new things that's Oreo related. Thanks for being there for us and the stuff is super friendly and nice. I would definitely recommend them to anyone.
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January 2021 by liza gonzalez
Always the best attention my furry needs♡ they seriously care for your furry family.
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December 2020 by Von B.
This vet was highly recommended to us but so far I have been disappointed. The first instance I called ahead and made an appointment for my 3 dogs so they could get health checks. They were almost an hour late. Then they wouldn't take my 2 year old Great Dane because she's wary of people, even though I had discussed it with the receptionist when I made the appointment AND bought a sturdy muzzle, and picked up tranquilizers from them for her to take in advance of the appointment. After all that they decided they wouldn't take her! It was incredibly inconvenient to be told I would have to find another vet for one of my three dogs after making specific arrangements regarding my dog. I tried to be understanding, maybe the two little old lady receptionists aren't comfortable with big dogs. Whatever. The second time, my dog got an ear hematoma in the middle of the night. I called them the next morning (Friday) to schedule the soonest available appointment. They said they could take him Monday at 9, and that it shouldn't be more than $200, mayyybe $250. Great! Monday at 8:20 they call to cancel because they won't have a vet in the office..... ok. They reschedule for Wednesday. If I could have afforded any of the nearby emergency hospitals I would have taken him elsewhere at this point but I'm a single mom and it's the holidays... but I digress. On Wednesday, they also want me to make an extra trip to pick up a sedative for this dog, a 60 lb sweet as sugar Aussie mix. Ok, whatever, I just want to get my dog help. I pick up the meds and arrive back at the vet 15 min early by accident, as I had to bring my 6 month old daughter and it can be hard to get out of the house on time with a baby, I figured it would be better to be early than to be late and throw off their whole schedule. The receptionist actually criticized me for being early when I called to let them know I had arrived, so I said it was no problem to wait. 15 min later at my designated appointment time, someone else was ahead of me and they were running late. I said no problem and waited 15 min more. 30 min waiting total, but I was early so I tried to be patient. Then the nurse walks out another dog to return to its owner and they STAND AND CHAT for no less than 15 more min about the dog getting older and needing chondroitin, blah blah blah, during which time my daughter starts to cry inconsolably. Now, I understand an after appointment summary but she could have easily done a phone follow up, especially considering that at this point, after 45 min of waiting to DROP OFF MY DOG, you could hear my daughter screaming from outside the car. I asked the woman chatting if she could take my dog now, or perhaps have been more considerate of the fact that I spent 45 min sitting in a car with a sick dog and a screaming 6 month old. The receptionist came out and threatened not to help my dog! No apologies for their lack of consideration or lateness!! And to top it all off their quote was $650-$750, nowhere near the $250 I was originally quoted. I was treated poorly, rescheduled, and misquoted. I will certainly be finding another vet.
