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November 2023 by Joanna Marquez
It's great place to stay very welcoming staff defiantly will be comeing
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October 2023 by Kendall McCardle
Had a great experience staying at this little "lodge"! Room was well kept, clean, had good lighting and I felt safe at night. Sheets, mattress pad, and mattress were all very clean, mattress was springy and comfortable to sleep on and the pillows were just right. Usually, I bring my own pillows on an overnight stay but I was comfortable with the ones provided and that's rare for me. Customer service at the front desk was wonderful, big shoutout to Melanie for being so kind, knowledgeable and accomidating! She was such a pleasant face to begin our stay and kept us laughing! The gentleman who worked the overnight front desk shift was also very attentive and I saw him walking the parking lot several times keeping an eye on things, which made me feel that my car and belongings were secure. Overall, a great little spot to catch a shower and a good night's rest. 5/5 Recommend.
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October 2023 by Marii L.
I would give them a 0 Made a reservation on booking.com( never in the past had I ever experience any problems with booking.com) arrived at location gave the tenant my booking confirmation He found me in the system. Paid him $135 dollar for 2 nights I ask him wow that's not what it showed on line I ask tenant are you sure that's the right amount for 2 nights ? He said yes! I said great. Grab my card and left later that night something just was not setting right with me. So I called the front desk 12 midnight ask a different tenant if what the first tenant charge me was right for 2 nights. He told me yes it is then he 2nd guess him self he put me on hold came back and told me it was only for one night I ask him so if my booking Reservacion said 2 nights why charge me for one night ? We made a mistake come down stairs and we will charge you for a second day im in bed in jams Im taking my grand baby to Disneyland first thing in the morning and/or wants me to stop by before I leave I got no time really I ask to just add the other charge to the car he said no so I'll be looking for another hotel room graveyard tenant was rude and evening tenant didn't know what he was doing bad costumer service plus sheets smelled disgustingCall to have them change he said I had to wait until housekeeping arrived tomorrow morning Never again will I stay here
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September 2023 by Melanie Conway
Willow Tree Lodge is an amazing Motel. Upgraded rooms, Family Rooms, Fridges and Microwaves in every room, Ice machine, soda machines, laundry room, amazing staff and conveniently located to stores, restaurants and fast food. Amusement parks are nearby like Disneyland, Wolf Creek Lodge, Knots Berry farm and other attractions. 20 mins from the beach and 3 mins to SOCO night clubs and Bar district. Five stars.
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August 2023 by Ruben Soto
Good place to stay weekly rate is good, 21 days in a row then you have to move out , for a day, the owner is nice...
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May 2023 by Daniel Silverman
Is a great little low budget hotel right on the main road, with plenty of shopping and food with in walking distance. Staff friendly and niceFood & drinks: Lots of places to eat nearby in walking distance
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January 2023 by Steve Bino
This is one of the last hotels in the area that have smoking rooms! Great staff,headed by Devin & his wife,Norbert, and the best front desk person ever Lynn! She can have you booked in with receipts and room key in under 5 minutes! They all make sure the guests are comfortable & safe. Clean rooms,tv line up cards,WiFi, pool and a very large variety of rooms(size and design). Some have kitchen/kitchenette and all have ac,cable,microwaves & mini fridges. Extremely close to 3 shopping complexes- Target,Walmart and Costco. Eateries:Jersey Mikes,KFC,Chipotle, In n Out,Dennys,Chick-fil-A and some good Asian food spots-Mongolian and Korean bbq's and sushi spot,to name a few. Also have AMC movie theater,Disneyland and Knotts,etc.
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December 2022 by Stephanie Silvia
I just called asking about rates and availability. He hurriedly told me $90 for 2 but I tried to tell him I will have my 3 kids with me. He flat out said no and hung up on me. He had zero patience for me to even ask my first question and I barely got my second question out before he hung up.
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December 2022 by Adam Bell
Lived here off and on for 14 months, puts up with No B,S, quite, 2 building's, long-term and people with kids in building at office and pool area, all others, other building. If you're staying in town awhile, weekly rates very good. Sells out almost every night.
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December 2022 by Jacen Serious
The room was descent enough but we cleaned it ourselves. Biggest issue is the terrible people working there. After they get your money, the attitude changes completely. They behave very inappropriate and rude. Not sure if it's a racist thing or a lack of education but after paying an amount way over what we were quoted, you'd think they would provide stellar accommodations. Not even close like being harassed whenever outside of the room. It's not the worst place in town but I wouldnt let these people run an ant farm! I ended up staying for the duration because the refund I was entitled to didn't add up at all. Never again tho.
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December 2022 by Sara Davis
Room 132 was awful it's supposed to be for the family and it was discussing. The carpet was so nasty it would turn your feet black. The sheets in one of the beds were never changed and the tubs were so gross I had to clean it before letting my kids in it. Not worth the price at all. The staff was very nice and friendly though.
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September 2022 by Clytie K.
I highly recommend this hotel. Best stuff ever the owner's great Lynn front desk is she's amazing definitely recommend it
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May 2022 by Deandra R.
Not worth the price. For 50$ more you can get a decent hotel that's cleaner then this mess
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April 2022 by True R.
Owner/Manager Deven slammed door and rude, cussed me (G-d damn it) in front of my minor child because of waiting for a Lyft aka loitering outside my room. Hospitality worker told me thank you for not taking his abusive tactics towards customers. Kindness for repeat customers should be ideal for returning customers. This is the 2nd time we stayed there. I would not recommend this place. Try Motel 6 same price better treatment.
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April 2022 by Tonilynn L.
Charged $12 MORE for Room then what was QUOTED one HOUR before the guest arrived. Typical OLDER motel. There is NO BAD business that will EVER be GOOD business! Bathroom didn't even have a SEAL on toilet.
