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March 2024 by Maddie V.
Please find yourself a better pharmacy. I had been waiting to get an albuterol prescription for my daughter when she was in need of it. Was told by their staff it would be ready in an hour -- showed up to find out no Walgreens in 100 miles even had it in stock. We have had other issues as well. Now I am scrambling on a Friday night to get the medication my daughter needs and I'm incredibly disappointed
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February 2024 by Benny “Fugetabotet” Chavez
Found what we needed ? / Encountered some cool tech in the refrigerated section ? / Come sheck it out ?
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February 2024 by Bertha Flores
Bad customer service.. pharmacist who answers the call sounds like she hates her job.
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February 2024 by EddieBurner
Tall skinny male Cashier was extremely rude and acted like a jerk, he's lucky I was in a hurry or else he would got knocked upside the head.
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February 2024 by Nate P
Great place... Love it... It is next to all kinds of things southern Cali has to offer
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February 2024 by Breanna R.
We come to the pharmacy to pick up our precautions hoping to feel better. Somehow the prescriptions I called to confirm were received, before driving over and was told would be ready by a certain time were "stuck on their system" and I had to wait. No other cars behind me in the drive thru lane but was told to go park and come back. The issue is the customer service and lack of empathy. It's late, I'm sick, tired and want to feel better. The last thing anyone needs is attitude from those that should be helpful.
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February 2024 by LG R
Good and quick
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January 2024 by Elizabeth J.
I swear this location has pharmacist with thee worst customer service ever!!! Never fails!! You complain to the pharmacy manager, nothing is done! Something when you go to the store manager!! It would be really nice if your pharmacist were a little bit, just a little bit helpful and friendly!! I really hope corporate sees this and does something! !!
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January 2024 by Maria Valdivia
My husband went to buy a bottle of liquor and the cashier asked him for I'd and his green cardb that was rude why his green card
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December 2023 by Frank P.
My go to for my type 1 supplies, naty helped me today and really appreciate her being patient with me and helping me smooth and quickly. In the past it wasn't this good but with natty and others it's been better than before. Thanks again. Frank S Update jan.5 we to in today Kevin helped put my prescription refill with ease and no stress. Patty helped me to obtain the refill pickup she was very nice and easy to work with thanks again.
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November 2023 by SYN T (Syn T)
The pharmay staff is always rude. I've had two encounters with Sandra where she is always rude. I used the app to get my meds before the cut off and then they said it will be delivered next day 3pm is the earliest. This is why I chose to get it delivered. I kept calling and they just kept saying it's on its way. Now they are saying it's not their fault because they rely on doordash. They could've told me this during the daytime so i could go pick it up.They finally delivered my meds and they are expired. They thought using a sharpie would fix the problem.
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September 2023 by Samantha L.
I've been coming here all my life. The same building. I love their hardworking pharmacists. They don't always have the best cashiers at the front of the store but most of them are friendly. Sometimes you get the occasional guy that is cold and depressed. Don't forget to thank your cashiers and pharmacists with a smile! Oh, and I don't mind the homeless that sit outside peacefully. I haven't seen any time though
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September 2023 by Nicole R.
Anthony was so incredibly patient, helpful, and non-bias while assisting me with my return. He's one of those ultra rare White Buffalos working in retail whom, as a customer, you're blessed to cross paths with simply because these individuals provide the golden standard of customer service whilst unsupervised and unincentivized. And the beautiful young woman he was working alongside that night, I believe she had reddish colored hair, she was equally kindred to Anthony's exemplary service skills. These 2 employees complimented each other's effort and work styles very well. I hope that they both continue to work the same shifts together because inside this store's entire mood and atmosphere felt entirely tranquil and welcoming. I saw 1 or 2 homeless individuals around the perimeter of the store but they were quiet and respectful by keeping to themselves and remaining a good distance away from the store's entrance as well as the cars parked in the store's parking lot. There's a 24 hr McDonald's drive thru located literally right next door which is a bonus. Overall, I had a wonderful visit to this Walgreens location. Although I live in Aliso Viejo and there are plenty of closer Walgreens stores in my neighborhood, I might just return to visit this location again instead. Thank you for your helpfulness and kindness, Anthony. And thank you to the equally wonderful reddish colored hair employee whose name I unfortunately didn't catch. Don't let your jobs turn you hard and eat away at some of your greatest traits like having tolerance and compassion for people. Your goodness to your customers does not go unnoticed.
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September 2023 by Nicole (the DVM)
Anthony was so incredibly patient, helpful, and non-bias while assisting me with my return. He's one of those ultra rare White Buffalos working in retail whom, as a customer, you're blessed to cross paths with simply because these individuals provide the golden standard of customer service whilst unsupervised and unincentivized. And the beautiful young woman he was working alongside that night, I believe she had reddish colored hair, she was equally kindred to Anthony's exemplary service skills. These 2 employees complimented each other's effort and work styles very well. I hope that they both continue to work the same shifts together because inside this store's entire mood and atmosphere felt entirely tranquil and welcoming. I saw 1 or 2 homeless individuals around the perimeter of the store but they were quiet and respectful by keeping to themselves and remaining a good distance away from the store's entrance as well as the cars parked in the store's parking lot. There's a 24 hr McDonald's drive thru located literally right next door which is a bonus. Overall, I had a wonderful visit to this Walgreens location. Although I live in Aliso Viejo and there are plenty of closer Walgreens stores in my neighborhood, I might just return to visit this location again instead. Thank you for your helpfulness and kindness, Anthony. And thank you to the equally wonderful reddish colored hair employee whose name I unfortunately didn't catch. Don't let your jobs turn you hard and eat away at some of your greatest traits like having tolerance and compassion for people. Your goodness to your customers does not go unnoticed.
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July 2023 by Endiyah Gardner
Who hires these people at this store ive been living next to this store for over 3 years and i am a black African american and they are always not helpful, rude, and disrespectful they need a whole new staff at this point before somebody sues them for discrimination! Such a shame hire people who actually wanna work the job not ones who are only there cause its there last resort and wanna hate the world because of it