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April 2024 by Jacqueline Lee
We dropped off 30+ packages of orders from our ecommerce store. It's been 5 business days and no updates to the tracking information and still pending shipment. We are being penalized for late shipping and our store reviews and business are on the line. When we asked Mary about it, she got defensive and combative. If you have an ecommerce store, DO NOT DROP OFF AT THIS LOCATION!!!!
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January 2024 by Sandra
Good, the cashier was friendly, but the line was long and only had 2 cahiers.
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July 2023 by Eli Rice
I recently visited the Sunny Hills Post Office and had an outstanding experience. This post office not only offers fast and easy drop-off services but also provides passport services, making it a one-stop-shop for all my postal needs.The drop-off process at Sunny Hills Post Office was incredibly efficient. There was no long line or wait time, allowing me to quickly drop off my packages without any hassle. The convenience of a smooth and streamlined drop-off system reflects the efficiency and dedication of the staff.What impressed me even more was the fact that they offer passport services. As someone who needed to renew my passport, discovering this service at the post office was a pleasant surprise. The staff was knowledgeable and guided me through the passport application process, answering all my questions with patience and clarity. Their expertise and friendly demeanor made the entire experience stress-free and enjoyable.Moreover, the post office itself was clean and well-maintained. The tidy surroundings created a pleasant atmosphere while I conducted my business. It's evident that the staff takes pride in keeping the facility in top-notch condition, further enhancing the overall customer experience.The level of friendliness displayed by the staff was exceptional. They greeted me with warm smiles and were genuinely eager to assist. Their customer-centric approach and willingness to go above and beyond made me feel valued as a customer. Their dedication to providing excellent service truly sets Sunny Hills Post Office apart.In conclusion, I highly recommend the Sunny Hills Post Office to anyone in need of postal services, including drop-offs and passport-related matters. With its fast, easy, and efficient processes, clean and welcoming environment, and friendly staff, this post office has surpassed my expectations. I will undoubtedly continue to utilize their services and confidently refer others to experience the same level of exceptional service.
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June 2023 by Emile H.
if you are looking to deposit mail past close, this is the only post office nearby with non-closed outdoor deposit boxes!!!!!
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April 2023 by F B
I had a great experience! ?
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July 2022 by Kevin Williams
The staff was exceptionally helpful, especially with a passport application. They provided a detailed description of what was needed and why. This is a small but very capable post office.
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July 2022 by Katie L.
I brought an opened package to return and they told me I have to go find tape or come back with the package taped up. Doesn't take much to offer some tape for a small package...bad service here.
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July 2022 by Sarah Conroy
Baby in hand. Had box and return slip for a pair of shoes. Lady said I should of taped it and then told me to buy tape. Instead of helping out. Costumer service or community service for helping isn’t great.
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May 2022 by Ben A.
The branch is now OPEN!! 5/4/22!! No line, dont have to go to the other Fullerton location now!
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May 2022 by Dee B.
The branch is now OPEN!! 5/4/22!! No line, dont have to go to the other Fullerton location now!
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April 2022 by Bri Angel
left a note in my MAILBOX about a first attempt delivery for a package that required a signature, when they clearly never came to my door in the first place (i was home plus i have a ring camera that shows they never even came)So I had to wait 4 days and take a 30 min roundtrip to pick it up at the post office when it would've taken them only 30 seconds to bring the package to my door. Really lazy "delivery" service.- oh, and while they were at it, they left someone else's package in my mailbox a couple days later
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February 2022 by Brandon H
As of Oct 30th, 2021, closed until further notice.
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December 2021 by Ruben J.
Saddened by this closure this was probably the nicest quaint little post office that ever existed
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December 2021 by Sandy G.
CLOSED INDEFINITELY!! Was a nice quaint post office, almost a hidden gem but now it's closed. Not sure if they still pick up mail from the mailboxes? I would assume so but I wouldn't take any chances. I would think they would block access to the drop off boxes by putting a tape around it but they haven't. Going to drop off my package elsewhere!
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November 2021 by Caleb G.
Decided to give this post office a try since the main one on Chapman is always so crowded and have rude employees. I was getting a P.O. Box so I wanted a better location. I arrived and it's all closed up and there is a sign on the door stating that according to the postmaster general this location will be indefinitely closed pending a potential relocation. It further stated that all mail and P.O. Boxes you must go to the main one on Chapman.....completely defeating my whole purpose
