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October 2023 by Ann R
Dropped of my package 2 days ago between 230pm and 3pm. dropped it off where it says. "drop off parcels".. 2 days.. still no notification at all. worst service ever. ppl need to get fired and hire competent ppl. I have been to postal offices and i get a notification within a few hours. and this is taking 2 days?
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July 2023 by Joseph D
Missing mail, sadly wouldn't pick up my call waited for 30 mins then they closed
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July 2023 by Shontel C.
This location is charming because of the building but the service is horrible. There are never enough employees and only people helping those for passports. I needed a stamp. One stamp. No self help kiosk and the employee wouldn't take one moment to help me. I waited 10 mins then was told to try another location. WTH... it's always like this here with long lines and two people working
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June 2023 by Yamin Radwan
The postal personnel here is very slow, like if he doesn’t want to work! Line is so long and people are leaving afterwards, I have been on the line for 15 min and it not moving and ppl are not being served! I had to go to go to a different office!
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May 2023 by Monica D.
CID was horrible! Worst customer service. Had us run around to make copies of documents we didn't need. Mind you, we had all documents ready.
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April 2023 by Jacobo Garza
How are these people even in business? Hahahahahaha the most ridiculous service ever!
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March 2023 by Carmela B.
Worst post office experience. Had an appointment today and they couldn't honor it. Apparently there is only one person in the office who can process passports. The girl at the front desk was unprofessional about the whole situation. Plus the " not my problem" attitude. At least be apologetic and try to accommodate. Also get some trash cans. No trash cans outside or inside the building.We had to come back three times before being helped. The only employee in the office was a gentleman named Sit. He was there by himself for the majority of the day which baffles me. Can we please get this man some help????????? Tip: bring your passport application filled out (don't sign it ). Bring your original ID/ passport / birth certificate AND bring copies of the front and back of all of these. They will not help you without the copies. Bring passport pictures.
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February 2023 by Denise G.
Today, the post office had an extremely long line of customers. Zulma and Sid got the line down quickly and after everyone was gone (except me ), I thanked Zulma for always being patient with me whenever I came in and had more than the normal amount of questions. She responded with thanks and I also let her know how helpful Sid was to me, on a prior visit.They are so understaffed, it's ridiculous. Yet, they both have a great disposition. Please be kind to the postal workers, they are doing their best to get you taken care of.
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January 2023 by Raymond Belling
Im a 74 yr old decorated Vietnam veteran who was treated rudely n total disrespectedGirl named Ray never smiledNever looked up at meNo. THANK YOU. AMAZINGSomeone needs to step up i sent an important certified letter and I am worried if it will get there
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September 2022 by Lulu chan Best Japanese guide
Beautiful place very bad service!! The the Asian old guy was so rude and don’t even look you when you ask a question he was busy talking to his coworker about something not related to the work.He is shouting not speaking!!Bad experience.I think no one is auditing them and teaching them how to deal with customers.
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August 2022 by Pourya “Pourya”
An old asian guy refused service to me after doing a passport for 35 mins and there was a line, leaving only one lady (Zulma seen in the picture) doing a passport currently as I’m writing this. Do not come here, the workers clearly don’t care about serving the community.
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May 2022 by Davi Kay
The woman , her last name is 'Quinetta' . She is extremely ruuuud. I asked the kinds of parcel and price. She answered but I was not familiar with the price system so I asked again. Her response was'Are you.listening?' I just asked once.So terrible rude answer ever.You should be shameful. You are not qualified to work at this field. .i.
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May 2022 by Lisa Joy
DO NOT GET A PO BOX HERE,or expect friendly service!The postal employees at 202 E. Commonwealth are the LAZIEST.Bad attitudes and how much they hate their job is what you can expect to encounter here rather than helpful or pleasant customer service!They put the CLOSED sign up early everyday while they are still supposed to be open- as a deterrent.On top of that - the price of po boxes has gone through the roof- costing 4 to 5 times more over the last couple years while they simultaneously cut access hours by half. They are HORRIBLE!
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March 2022 by Erica Bermudez
Lady at the front desk for passport is extremely rude. Came in on Wednesday before 3:30pm and had all my stuff together. She asked if I had an appointment and I asked her where is the sign that I need one. Pointed at the hours on the door and she said it's due to covid by appointment, yet no signs anywhere. Then she looks at my paperwork and says you need copies you don't have copies. And turns me away. Come back the next day with appointment and while another nice lady helped me by the name Luci I noticed other people came in and that same lady who refused to help asked them for an appointment they said no and she started to help them. And the funniest thing is they actually make copies there so her excuse from the day before was not even true. Hope this lady changes her attitude and services. Hate I didn't get her name but thankfully Luci was amazing and the process was smooth as I had all my things even with copies.
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January 2022 by Bruce Vertrees
Fullerton post office in Fullerton12 starFrom Brother Bruce the Pentecostal Apostolic Christian brother brother BruceYes thumbs up for you allAnd for all of us from the United Pentecostal Church of Fullerton California 92833God bless you a Happy
