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November 2023 by Marlan H.
If you know exactly what you need then this place is fine, exactly like any other. But I never go here if there's even a shadow of a suggestion that I'm going to need anyone to help me since I know that will lead to doom (even worse, spending more time than I need to be there). I don't recall ever having gotten any customer service from there. But they do have a good selection (maybe too much) and prices probably as good as anywhere. And it's nice knowing there's one within a short driving distance. Same review for Lowe's not far away (since I can't tell them apart).
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November 2023 by Ruben S.
I'm leaving this review for the 3 guys at the HD Tool Rental. You guys are the GOAT! I was struggling at home trying to get a gaming chair hydraulic cylinder removed from its wheel base for so long(you have no idea!), and figured I'd ask at tool rentals to see if maybe you guys had any ideas. Instead you guys went the extra mile and took a look at it, popped that hydraulic cylinder base out in less than 30 seconds and our whole interaction took barely even a minute. I was in awe. Didn't even cost me anything! And now you've saved me the trouble of having to buy a new expensive base! I hope you guys get the recognition you deserve wherever you go because I really appreciate what you all did for me.Take care guys, I wish you all the best, and thanks again!
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September 2023 by Jemma T.
Poor customer service,nobody will help you.grrrrrrrr,I hate to go back here.very poor service.
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September 2023 by Cindy H.
Called the store at 530pm to see if I could put a pick up or can on hold to pick up within the hour. They don't hold vehicles. Drove over at 603pm to rent the pick up. Was told they stop renting at 600pm and to go to another store 15 minutes up the road.
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September 2023 by Becky P.
Wanted to shout out Jacob! I asked for a comment card when checking out but unfortunately they could not locate one. Jacob went above and beyond to help me and gave me great input and advise on my projects. He really took his time to make sure I was getting everything I needed.Thank you Jacob! I really appreciated all the help you did !
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May 2023 by Ryan L.
Lauren and Taylor did an exceptional job in the lumber department. Will definitely come back to this location All-Star team.
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May 2023 by Daniel C.
Lol what a joke. Cant let people rent a truck after 6 because its the last one huh. Its made to rented guess not. Cant reserve either. Who makes your policies Burt and Ernie. Avoid at all cost.
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April 2023 by Ray T.
Went to Home Depot to buy some places. 1 older gentleman and Kenna were super friendly and helpful! They had good knowledge of plants as well which made buying my 1st plant easier.
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October 2022 by Nama T.
Terrible customer service It was the worst experience for me, makes me anxiety, heart attack.... Horrible My water heater broken it was enough for stress I came to Home Depot this location. I bought it for over $1000 the cashier said shipping is free , it was on Saturday afternoon. He said they gonna call you Monday I was waiting Monday until noon, nobody call. I called them again , lady for water heater very rude said No you have to pay $79 and we have to reschedule, I paid and also mentioned on the phone , I'm in second floor. She didn't say anything .... NOTHING. I took another day off for Friday. If they record my voice they can hear it. On Friday just for confirmation I called again that same lady said No they just leave it out No second floor Again I called another lady said you just paid for drop off No second floor. TOTALLY UNHAPPY
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October 2022 by Tim Guerrero
Always the best tools around and everything you need in stock ?
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October 2022 by Impulsivecouple T.
Just left Home Depot today 10/3/22 at 8:05pm I was at self checkout and I needed a price adjustment as the floor price was different. Ximena working a self checkout came over and all she did was take out her phone and spend 10 minutes scrolling looking for the detergent online. She then moved to help another co worker try and take the security tag off an item and just left us at the register? Like HELLO...we're still here and we need to leave. She literally just said F U let me go help someone else. I asked her to please call someone to check the aisle so we can get going. Still didn't listen. A few min later I asked her to please call a manager bc at this point I think she just doesn't comprehend and is simply slow in the head. The manager came over and price matched the photo I had showed her from my phone that I took. Right away it was done and we were on our way. God forbid the next time I need an item price matched and Ximena is there, I will plan to waste about 30 minutes of my time while she scrolls the website and wastes our time rather than calling for help.
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September 2022 by Tena H.
I recommend all Home Depots. I could live in these stores. They pretty much have everything except home furnishings and groceries, but considering what you can find that's a minor issue.
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July 2022 by Ed P.
I was unsuccessful trying to download the app for my military discount. I went to the Fullerton store and Abdullah at the Customer Service Counter patiently took me through the process so that I can now use it. He is an excellent representative for Home Depot and I want him to be recognized. Ed Paul
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July 2022 by World H.
Feeling grateful to have walked in Home Depot and have John and Pablo assist me this morning I had no clue where I was starting but I was out of the store within 5mins. Thanks again
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May 2022 by Caroline P.
I picked up some bricks in the garden section to line my bbq pit. Easy parking, friendly customer service lady at the entrance and good deal on cement squares.
