-
October 2023 by Heather Sewell
The ladies are wonderful! Highly recommend this for gel nails and fill in! My mom and I had a great experience.
-
October 2023 by Corina
I've been coming here for pedicures for over 10 years. The girls are all very nice and do a great job.Service: Pedicure
-
August 2023 by Manar Kazi
WOULD NOT RECOMMEND!!!!Extremely unprofessional and greedy.I walked in with my wife, looking to get her nails fixed after one was accidentally broken.The entire staff was friendly up until they realized that the service was only $10 and there was no money to be made, and became very rude, impatient and ill tempered.There were three different seats open and available THAT THEY OFFERED BEFORE they knew the service request; but once they understood the task, they started lying and saying "Oh sorry we have appointments we forgot about. Sorry no you have to leave." And would not even perform the task!They would not even take the time to help us out, but rather rushed us out the door, and said that they cannot accept our business AT ALL. Not even the simplest of business.Extremely unprofessional, extremely rude, and extremely greedy.Would not recommend this business to anyone.
-
July 2023 by Monica Varillas
I liked it until today the owner wasn’t here and bad service.
-
May 2023 by Patty Mejia
I honestly don’t like this place they over charge for gel extra 15$.I don’t like how they don’t use clean utensils I clearly saw the lady use the old ones.. and they do a botched job in acrylics.Services: Manicure
-
March 2023 by Gummie Miller
If you would of asked me before yesterday I would say this place is great. I've been coming since I was in jr high.How ever yesterday I went In to get my nails done and I was place with a man who did gel acrylics in 30 minutes they looked fine but I got home and lost a nail not even 6 hours after. Today not even 24 hours later I have lost 4 nails and three more are barely hanging on.My mother and sister got acrylics done and took over an hour and half, the two ladies did a wonderful job, they are having no issues with their nails.That's definitely issue if I'm having a discrepancy of service.I called to see if they would fix it and they would only allow me to be with the guy who did them, to get them fixed. I don't want this why would I? I spent 40$ to not even have my nails last a day, and they want me to let the guy do it again?Will I be going back? Sad to say after 10 years I will not be going back. I'm so sad and upset I will have to find a new local nail salon.
-
February 2023 by Valerie Savla
Ladies! Remember: They are here for YOUR BUSINESS!The main lady who handles the customers , asking what they need, answers the phone) is most likely the manager. She did my nails and was rude from the beginning.1. She lied about how much time it would take to assist me. She said, "Right now." And I waited 32 mins to get helped.(I put my stopwatch on)2. Had an attitude the entire time she's doing my nails and was so forceful. She was not careful at all.3. I told her I didn't like the color I chose, so I had to check the books again, and she literally said I told you to check for the color you wanted ?That is so disrespectful and rude.Ladies! Remember, they are here for OUR business! Take your business elsewhere!I made it simple for her and didn't get color or design like I wanted to because she made it a big deal.Giving them 2 stars because the other lady that worked on my friend was so kind and gentle.
-
December 2022 by Liz Soto
I was very excited about my nails ? and the lady that did my nails did an awesome job. Clean and very professional.
-
December 2022 by Kathy S.
My family and I have been coming here for 10 plus years, we love Tina she does such an amazing job at pedi and mani ! I highly recommend her. She takes her time and gives the pedicure
-
October 2022 by Elizabeth R.
It's difficult to judge a nail salon since there are several nail technicians and your experience will depend greatly on who your nail tech is: some have years of experience and others are just starting. I've been coming to this nail salon for many years and I have my favorites. Lisa does an amazing job with pedicures. After I got a pedicure with her I started making appointments and requested her specifically. Unfortunately she has been on leave so I've been going to Heidi who is also great. The reason I am leaving 4 stars instead of 5 is because they have not been as great with keeping up with the more modern trends in regards to nail art.
-
October 2022 by Lizet Rodriguez
I would give zero stars If I could worst customer service ever. They don’t acknowledge you when coming in. Worst wait times & have you come back next day. To finish off manicures & pedicure don’t even last.Services: Manicure
-
October 2022 by Lupe O.
I went in as a walk-in to which i called ahead of time. I live in the garden grove area so it's a long way from fullerton. I was requesting a fill & i had a wedding to go in the afternoon. I went in with my daughter who is 6 waited in the hot waiting area because the ac is not on. After awhile 3 ladies came in requesting pedicures and their nails done. The one other customer walked in requesting pedi. At that time i had already been waiting 45 minutes. About 20 minutes later the owner comes up to me tells me they can't help me today. Everyone else was a walk in as well and i had already been waiting for a long time. I was so upset. It's the fact that the owner just sees money signs on what will make her more money and probably felt that a full wasn't sufficient. Understandably it's business, but in business you also have to treat your loyal customers fairly. Honestly i don't know why i kept coming here giving the benefit of the doubt for years. Every time it was something new. However, I was with my daughter to which she asked me why they couldnt do our nails. I got up and walked out without a word. Now i drive all the way to La Habra because i refuse to come back here after so many years of service. Save your money, go somewhere else where they value you as a customer.
-
September 2022 by G M.
I only came here because my usual salon was extra busy. Don't come here if you're on a time crunch. It took 2 hours for a gel pedicure and in all my years of getting my nails done, it should not have taken this long. That's how long I'm usually in the salon doing a mani and pedi. Anyways, I even had to cut it short and cut out the massage from the package I chose, and she didn't even bother to take it off and still expected me to pay full price. But didn't have time to argue that since I was already running late. My nails came out okay, just extremely slow.
-
September 2022 by Joyce B.
I am honestly so surprised this place is still open and I am even more surprised that I've been back a few times. The decor straight up looks like a portal into the 80s/90s (not only because it's old school, but the whole entire place looks dusty and unkempt AF) and the "amenities" speak for themselves as well. Before I get into the nitty gritty, I did want to note that the nail techs here are incredibly kind and hardworking which is why I've come back despite the other cons of this place. Although I've never asked for complicated designs, the techs do a great job with my gel manicures. I usually end up with Donna and she is very friendly, efficient, and precise when I ask for gel. However, even though she is kind and has done a great job in the past, I don't think I'll be coming back to Tip Top any longer unless management changes the salon environment. Most notably, if you EVER go during the summer the AC is NEVER on. So essentially, you are getting baked in a room with volatile chemicals for an hour or two as you get your nails done. Not the kind of relaxing vibe you want when you're pampering yourself right? Exactly. There is no ventilation whatsoever, let alone AC, so you feel dizzy the minute you stand up when your session is over. Is it vertigo or is it a poorly ventilated nail salon? Lol. The owner obviously doesn't care (look at other reviews) and must be incredibly cheap/stingy to not take any action despite other people complaining of the same problem. I feel really bad for the nail techs who work here because if I'm feeling lightheaded after just an hour of staying here, I can only imagine how they must feel as I'm assuming they're here from open to close. Second thing is that this place as I mentioned is unkempt and not the most friendly environment for someone looking for a nice little spa day. Everything looks old and run down, and you must wonder when was the last time they cleaned up this place. They also must have a plumbing issue (which is so disgusting considering they have the spa chairs) since I can faintly smell sewage inside the store almost every time that I've been here. If you read the other reviews, you know this place is a public health disaster. TLDR: If you enjoy being sweaty and dizzy while you get your nails done with a pleasant aroma of bad plumbing, then come here. The techs are great but the ownership needs to change.
-
June 2022 by Evelyn V.
I went to get my nails done by Heidi. She always does a good job, but the salon was so hot. It felt like a sauna in there. I wish they would put the AC to make the experience more enjoyable. Don't know if I will come back.
