Shipping Centers in Fullerton, CA

“Excellent customer service! Very impressed with the girls working here. Linda went the extra mile to make my printing project look good. Very impressive ?. Oh, and the atmosphere in the store is amazing, playing K-love . Definitely this is the place to go for Amazon returns and printing service as well as UPS!”

“Wonderful customer service. My seller made an odd mistake with the shipping and the kind UPS manager was accommodating and really helped me out. She was tired, as she was on her feet all day and it was near closing time, but she really did show me grace and she didn’t have to. (She has no idea how arduous working with my seller has been. Replacement shipments, incorrect address, weeks have gone by trying to get this 60th birthday present in time for my mom’s special day.) I really appreciate you guys. And over the years, every time I’ve been here, you guys are always professional, even with customers that don’t follow the Amazon return instructions and take out their frustrations upon your team. Thanks again for your understanding today! :)”

“Just came with my mom to do a livescan and he was so friendly and helpful, if you ever are in need look no further. The price was also really good company to a mobile service asking for hundreds.”

“I recently visited the Sunny Hills Post Office and had an outstanding experience. This post office not only offers fast and easy drop-off services but also provides passport services, making it a one-stop-shop for all my postal needs.The drop-off process at Sunny Hills Post Office was incredibly efficient. There was no long line or wait time, allowing me to quickly drop off my packages without any hassle. The convenience of a smooth and streamlined drop-off system reflects the efficiency and dedication of the staff.What impressed me even more was the fact that they offer passport services. As someone who needed to renew my passport, discovering this service at the post office was a pleasant surprise. The staff was knowledgeable and guided me through the passport application process, answering all my questions with patience and clarity. Their expertise and friendly demeanor made the entire experience stress-free and enjoyable.Moreover, the post office itself was clean and well-maintained. The tidy surroundings created a pleasant atmosphere while I conducted my business. It's evident that the staff takes pride in keeping the facility in top-notch condition, further enhancing the overall customer experience.The level of friendliness displayed by the staff was exceptional. They greeted me with warm smiles and were genuinely eager to assist. Their customer-centric approach and willingness to go above and beyond made me feel valued as a customer. Their dedication to providing excellent service truly sets Sunny Hills Post Office apart.In conclusion, I highly recommend the Sunny Hills Post Office to anyone in need of postal services, including drop-offs and passport-related matters. With its fast, easy, and efficient processes, clean and welcoming environment, and friendly staff, this post office has surpassed my expectations. I will undoubtedly continue to utilize their services and confidently refer others to experience the same level of exceptional service.”

“We went in numerous times to test print and place orders for our wedding (table numbers, name cards, photos, etc). Everyone was very professional and helpful in helping us choose the paper quality, color, and showing us what they would look like printed. Our orders were typically ready by the next day! Special shout out to Adam and the manager!”

“Great place to do your shipping. Convenient spot although parking is kind of hit and miss. Friendly staff and very helpful. They also do document shredding which is an added plus. Amazon returns here made simple as well.”

“I have been a customer of this UPS location for over a year. Even though I have moved further away and now have another UPS location within walking distance, I have chosen to renew my PO Box rental services with this particular location. The staff here is fantastic and very friendly. Their excellent customer service and attention to detail have kept me coming back. I highly recommend this UPS location to anyone in need of a secure receiving site, reliable shipping services, and a welcoming atmosphere.”

“6/11/2024 - I went to 1350 E Chapman to renew my passport, and did not have an appointment. I was fortunate to meet Richard Trung and Long Ho who helped me complete my application and mail off my passport renewal. Both were professionals, courteous and very helpful. All was complete in 10 minutes.
Thank you Richard and Long.”

“I recently visited this USPS office to drop off a package for shipment, and while the overall experience was efficient, I encountered an issue with the package drop-off.Upon entering the USPS office, I was pleased to see that there was not a long line or significant wait time. The service seemed to be well-managed, and the staff appeared attentive and ready to assist customers. This was definitely a positive aspect of my visit, as I was able to save time and complete my transaction quickly.However, when I attempted to use the package drop-off, I encountered a problem. The drop-off slot was jammed, preventing me from properly depositing my package. I tried a couple of times, but unfortunately, it remained stuck. It was disappointing to encounter this issue, as the convenience of a functioning drop-off is one of the main reasons I choose USPS for shipping my packages.Despite the jammed drop-off, the staff promptly noticed my struggle and came to my assistance. They were courteous and did their best to resolve the issue promptly. While I appreciated their efforts, it was still a minor inconvenience that could have been avoided if the drop-off had been properly maintained.I understand that occasional technical difficulties can occur, but it is essential for USPS to ensure that all equipment, including package drop-offs, are regularly checked and maintained to provide a seamless customer experience.Overall, while the lack of long lines and wait times was a positive aspect, the jammed package drop-off was a significant inconvenience. I hope USPS takes note of such issues and implements measures to prevent them in the future. Despite this setback, I appreciate the efforts of the staff in addressing the problem promptly.”

“Been coming here for 17 years. These reviews if anything are exaggerated. Staff is very helpful, and courteous. I’ve witnessed people get upset because of the wait. You only wait as long as necessary because people are given their undivided attention the way it should be.”

“I would like to outline and complement the staff on duty Christmas Eve here at this facility in Fullerton. Before I am able to do so I must discuss my situation and a very important Christmas delivery I was waiting for from FedEx. A large and heavy important package was to be overnighted to my home as scheduled as an overnight delivery. It was a Saturday and the extra fees had been paid to FedEx to ensure this type of weekend delivery. For one reason or another or just the chaotic delivery load that accompanies this time of year, my box was not delivered and was going to be rescheduled two days after Christmas. Any parent knows that somethings super important such as the crowning gift for a son at Christmas is some thing that makes or breaks Christmas morning. After calling the 800 FedEx number, I was put in touch with the staff at Fullerton who subsequently chase down my package and told me I could come down and get it, only A few minutes before 5 PM closing for Christmas Eve. I was told that a woman by the name of Evelina was on duty and she was able to determine my package was sitting there at their office and they would help me. Upon my arrival a gentleman by the name of Matt pleasantly greeted me and got down to business. After confirming my identification and cross checking my tracking number he disappeared into a large warehouse searching for my package. These two folks demonstrated professionalism and courtesy under the duress of the incredibly busy and crushing holiday shipping season. At no point did either of them make any excuses, present any reservations or speak to anything in this situation other than I can do it let's get it taken care of we can help you. In the military we used to recognize these folks with gratitude and an award and expression known as Bravo - Zulu... a job well done. This is well-deserved and appropriate for folks like this who are tired at the end of their day going many long days into the season and still being professional and embodying the can-do spirit, the spirit that made FedEx what it is and what it has been. I cannot comment on crushed boxes or anybody's experiences beyond the one that I have. There are lots of complaints in photos about such things on here however nobody has control over that individually, certainly a package passes through Minihans before it gets to this Fullerton office. This office should be judged on its staff presentation and all things in its operational control. In my opinion this place gets the job done it's presentation is clean and orderly and the staff is phenomenal. Thank you!”

“As a frequent customer, I feel compelled to address some of the complaints raised by a number of the reviews as well as shed a little positivity amongst the river of negativity. First off, one thing people need to realize is that this specific location is a FedEx Express Ship Center. Thus, they only handle express packages. From what I've been informed, each fedex company (ground, express, freight) have their own way of doing things and unfortunately express is the only company that offers an in facility drop off service. All the other companies request that you schedule a pickup from either your business or residence. The reason they only accept 5 GROUND packages here till 5 pm is because they're holding them for ground drivers to come pick up at their facility. They have a limited capacity to store them in their warehouse so even though it might be slightly annoying, it is what it is. They're technically not even supposed to accept them because it's not their job to cover for ground but they do in order to help out ground's customers as best they can. Second, to my understanding is that if you live in gated apartments it's going to be very difficult to gain access without providing a way to get in beforehand to fedex. To avoid this issue I will always call to make sure the driver knows my entrance information and if I can't, then I just put the package on hold at their station. I've never had an issue doing this. But so far even though their service hasn't been perfect, their customer service has always been very helpful and accommodating of my needs. Just my two cents”