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December 2023 by Donna Rivera-Villanueva
Fixed our car issue. Highly recommend Roy's Transmission Service.
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November 2023 by Joe R.
The guys at the shop were awesome and honest. Thank you for fixing my car. Reversing perfectly now. 10 stars Roy's Transmission Fullerton
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July 2023 by pedro Aguilera
The best on transmission in ANAHEIM CA
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May 2023 by Charles S.
One of my friends recommended this shop to me. Since then I've been taking all my cars to Frank. Frank has been very helpful as far as pricing he's willing to work with your budget. This shop has very good service and very honest about their work. I'm very satisfied with the service.
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December 2022 by Joshua G.
I will be succient and comprehensive in this review. I have never left a review, but in this experience one is unequivocally warranted. I stress, if you want exceptional customer service and unparalleled workmanship BRING your vehicle to this place. I had an extremely stubborn transmission leak (my personal mechanic tried 5 times to fix the leak from multiple facets). A reputable transmission shop was my last option. After taking my truck (95 22RE) to a few well known shops for an estimate, I decided to have Roys give me an estimate. I can verily see why they have such grand reviews. The first time - they resealed everything lower in price than Leon's (Garden Grove) and a reputable AAMCO (Orange). Side note - (A reseal was what every shop ascertained was needed to fix all my minor leaks). After Roy's did the reseal, unfortunately the transmission still leaked a small amount (over drive solenoid was faulty, even though my mechanic changed it with a new one). Of course in the reseal they also replaced the two O - rings on the solenoid but there was still a leak somewhere. I called them back and told them it is still leaking somewhere, without any issue they immediately took my Truck in to see why. They spent a diligent 2 days diagnosing the esoteric problem and found out why it still leaked. They replaced the faulty part free of charge. After I got it back, I kept looking underneath thinking no way it is fixed (was the seventh time someone had touched it), but to my amazement it has never leaked since, dry dry dry! It is such a relief that they took the time to figure out why it still leaked and then replaced the problem even though it ate into their profit and time. Amazing exceptional experience here. God bless them and may this shop stay open a long time because it is almost impossible to find a honest automobile shop that shows respect to the customer and gets the job done. I am sure the other well known shops would have added an additional charge for the solenoid and made me feel like they are doing me a favor.
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October 2022 by Rosalba W.
He tells it like it is and he's very reliable. Finished before he initially said he would have my truck done! Definitely recommend
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July 2022 by Jen B.
Out of a one through 10 experience was a six at best. I have a regular mechanic check out the problem on my transmission and he diagnosed it accurately. My regular mechanic does not do transmissions so he suggested this place Roy's. I contacted Roy's through Yelp and I received a prompt reply. I described the issue through Yelp to the transmission shop and they gave me a price. I knew the price was going to change I knew it I knew it I knew it. Bait and switch from a reasonable price to a price 28% more. It's not about the money - I would have paid the higher price at the get-go. It's about integrity and bait and switch tactics. It was a minor fix and it was the exact problem my mechanic stated. You can only imagine what would happen if I did not have my regular mechanic diagnose the issue for the transmission I had of time...., #BaitAndSwitch Predatory pricing practices
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June 2022 by Kevin B.
My transmission has been acting up lately. The dealership told me to do a transmission service for $300. I wasn't convinced a service would fix it so I brought it to Roy's. Frank squeezed me in and checked it out. He didn't find and issues and cleared a few engine codes, but told me a service wouldn't fix the issue, rather it is probably getting old. He told me, If the issue gets worse, I might need to replace it, but in the meantime, save the $300. The best part, he didn't even charge me for the evaluation. What a great service. Much appreciated.
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June 2022 by Bill B.
Don't judge a book by its cover. Roy's is on the corner of Raymond and Kimberly in Fullerton's industrial area and it looks a little rough around the edges - not that the shop is dirty or unkempt, because it is well maintained. Rightly or wrongly, this is generally the type of place I avoid. I called Roy's because I wanted to get my transmission fluid changed before an upcoming road trip and I was having trouble finding a reasonable shop that had availability. I spoke with Frank who informed me that they were booked for the week. He told me that he could work on it between jobs if I were willing to let him have the car for the day. On the phone, Frank was professional, knowledgeable and polite, so I agreed. Rather than taking all day, Frank had the car done in just a few hours. And his price for doing the work was about half of the dealership's price. He was not the cheapest (one place offered to do it for $75 less), but I think he was the best choice and I'm very happy. I recommend Roy's highly.
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May 2022 by Donald P.
Frank does such a great job and promises to be done when he says. I had take my 2016 Suburban to my local auto care location due to issues with the shifting and a loud noise. They told me it was a bad vacuum pump so $600 later I got the car back and initially it wasn't making the noise but as I drove it up hill, the noise came back and it was still shifting weird. I ended up taking it to Roy's and Frank diagnosed it and got it fixed. He is a true professional and I'm a happy customer. Thank you Frank and team I will be bringing my vehicles to only you now.
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April 2022 by Mike G.
It's not often you enjoy paying to have your car repaired Frank was great to work with Honest fair prices and done early He's my new "tranny guy" Definitely recomend
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November 2021 by Scott Burkhardt
Excellent transmission shop! They found the problem that 2 other shops couldn't and fixed it for 600$ less than what the Toyota dealership quoted me! Highly recommend Roy's Transmission Service!!!
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September 2021 by Jose Moreno
I had real issues with my transmission no one was able to find the issue. Mr. Frank took care of my problem. The mechanics at this shop are very professional, very knowledgeable. I would (HIGHLY) recommend Roy's Transmission service to anyone of my friends and family. Thank Mr. Frank. ❤️
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July 2021 by lisa nelson
Nice men and very helpful with your situation
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March 2021 by Jordan D.
I had my car towed to my regular auto care provider who quoted me WAY higher than Roy's. We had been using them for our fleet vans for many years, but this was the first personal vehicle that needed a complete rebuild. I appreciate a company that does what it will say it will do in the timeframe and cost estimated. I also appreciated the regular updates on the service (about 3 full business days turn-a-round). After the rebuild, my car is running more smoothly than ever and my mileage has increased by at least 15%. Thank you to all the great people at Roy's for fixing my transmission, and standing by their work.
