-
June 2024 by Johnny Doe
Whatever the bad reviews say believe them they’re unprofessional and disorganized.
-
June 2024 by Michael Westman
Placed an order for some custom cut materials. Waited the specified time and called in to get a status update.
After been on hold for a while I was transferred to a different department who told me that even though I have an email saying that my order was received I never actually placed the order. Then I was hung up on.
Now I get to find somebody else that can custom cut FR4.
Edit: I have been contacted by Professional Plastics and the situation has been resolved.
2nd edit: Professional Plastics promised to ship out my order overnight so that I would have it today. Instead they shipped it out UPS Ground so it won't be here until Tuesday. I don't know if it is incompetence or if they are just lying to get people off the phone. I do know that this was my first and last order with them.
-
February 2024 by Haik O.
Great customer service!
-
February 2024 by geoff thiel
On a Friday Friday afternoon I was in a pinch and needed a couple sheets of abs in an odd size. These guys came through and had exactly what I needed. The sales guy was awesome and I didn’t catch his name. We hit a minor billing snag when I was picking up and Phillip and Jesus handled it like absolute bosses. This place will be my regular supplier going forward.
-
February 2024 by Steve Swaine
Been a month tomorrow since I placed my order. They sent me a receipt that included an email to contact them for status. I’ve tried three times with no response. I’ve also tried emailing their sales email address with no response. I’ve called and they have told me it’s “in work”. Poor customer service.
-
December 2023 by Maxwell Winchester
Very efficient in handling my company's order.
-
December 2023 by Lauren Kan
Helped me get cut pvc for my project same day.
-
December 2023 by ashu thanki
Phillip is very cool sales person 😊😊😊😊😊
-
December 2023 by Andrew G.
Absolutely horrible and finally getting around to leaving a review, I paid extra for faster shipping and it took HALF A YEAR to ship. It took so long I assumed the order was cancelled and sent multiple emails and never got a reply and when I called was told I will get a call back and never did. Worst company experience I have ever had. The two way acrylic mirror is horrible quality as well and arrived heavily warped and nearly useless. I tried making it work but it's just absolute junk. Avoid this company no matter what.
-
November 2023 by Rey Sidk
I shopped personally twice at this location of Professional Plastics for high density polypropylene sheets of 4x8 feet, driving 50miles from home, once 4 years ago, and the 2nd time was this past June. I meant to write this review earlier but life happens, so I am writing it now.I am very satisfied with my purchases each time -- they have a wide selection of plastic materials and the staff has an extremely helpful attitude in finding what a customer wants -- thank you very much, Mike, the Sales Manager, for helping me find exactly what I need! They also went the extra mile to wrap my plastic sheets in the trunk of my car – thank you, Rafe, for your kind help in making my life a little easier!I am one happy customer, and will go to them again if I will have a need for plastic materials. I definitely recommend this company.
-
August 2023 by Angel P.
Professional plastics has a great selection of materials including hard to find plastics. Philip in Will Call is always very helpful and help me get in and out quickly.
-
July 2023 by James Harrison
We were looking for a very specific kind of polyurethane tubing that is used on Army CH-47 helicopters. Professional Plastics had it in stock! The shipment took a couple of weeks, but it arrived in perfect condition. Excellent company to do business with - just have a little patience.
-
July 2023 by Rebecca Duncan
I received my order and it was broke. I have emailed twice, called and was transferred 15 times and still no response. I paid $250 for this product that cant use and will NEVER buy from this company again.
-
April 2023 by Viv E.
Amazing company and excellent product. We needed a large sheet of plexiglass for a broken window. The order was ready in one day and we picked up with the fastest customer service ever. Big thanks to the staff who provide wonderful and helpful service. Will recommend to everyone and for sure use this company again.
-
December 2022 by Lorin B.
My name is Cornel,great people and good quality products i highly recommended this company for anyplastic project!