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“Went in because I had a problem with an iPad that I caused by messing with too many changes. Silvano was really patient in trying to solve my problem, but I had really messed things up. So he offered me a promo that I feel like suited my situation perfectly. No hard sell and spent time explaining everything to me clearly.”
10AM - 7PM
932 W Orangethorpe Ave, Fullerton
Mobile Phones
“My nephew recommended me and I really liked the service Dalia gave me. The truth is that he was very helpful and helped me move my information to the new telephone and I really liked his character, he is very patient.”
10AM - 8PM
1125 S Harbor Blvd, Fullerton
Mobile Phones
“I went into cricket wireless looking to activate I phone I already had and they sure helped me out and answered all the questions i had. Thank you Brandon for great service today.”
“I recently had the pleasure of being assisted by Xiomara while signing up with T-Mobile, and I cannot recommend her highly enough. From start to finish, she was professional, knowledgeable, and incredibly patient. Xiomara expertly guided me through the entire process, answering all of my questions and ensuring I understood each step. Her attention to detail and commitment to customer satisfaction were truly impressive. Thanks to her assistance, I feel confident and satisfied with my new service. T-Mobile is lucky to have such a dedicated and capable team member. Thank you, Xiomara!”
10AM - 8:30PM
900 S Harbor Blvd, Fullerton
Mobile Phones
“It's been a while since we have been to this location due to previous issues with a worker when it was a Sprint Store. We went in to see about watches and phones and were greeted and helped by Vianney! She was super friendly and helpful and that made our experience even better. She explained offers and plans and what would work best for us without hesitation. We purchased our watches and will definitely be going back for our phones. Glad we decided to give the store another try and found a badass worker Vianney you definitely made our night with your customer service and care”
“Nicole is Amazing very helpful and knowledgeable,I was very impressed by her, I would say to anyone, if you need help from Verizon go to Nicole this place has Nicole, go here she's awesome, thanks to God for women like her, so smart, than you Nicole”
“Very spacious and efficient in receiving customers and handling them. Used to be a Sprint store until I merged with T-Mobile and they came strictly at T-Mobile store. Would return there again and was very pleased with the layout, interior layout. The customers who were waiting for service came from very young to older generations.”
“I needed a replacement for my phone which was still under warranty and Patsy helped us out. She was fantastic! I have kind of an obvious neurological handicap and she was so sensitive and nice about it. She even handed the new phone over to us with the screen brightness all the way down. I was very much impressed as this is invaluable to me. She helped us out with the new screen protector as well, because you know im the type of girl that will break my new phone before I make it out of the parking lot #fivestars #incredible”
“We had a tablet under warranty and after being told we would have to pay the new price difference, even though we paid for the 2 years full protection, at another Best Buy this location exchanged our product without a hassle. We just had to pay for new warranty coverage. They provided top notch customer service.”
“I have been fighting the incompetent call center for 3 months to resolve an issue. Luis is the man. Came here twice. Both times he was able to get the next step resolved. If you need anything, upgrade, new line , I highly recommend you drive here and ask for him. He knows how to ensure it's done right.”
Mobile Phones
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“I don't understand much about c phones. I had some questions/problems, and the female employee listened to me, and explained everything I wanted to know in a way that I could understand. She was excellent, even when I asked more than once, she made sure
She didn't try to sell me anything. I asked about warranty, etc. Since I am still paying for the phone, she recommended ins. for 7months, though she could have tried to sell me 1 or 2years. She is the employee every employer should have .”