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January 2024 by Edith Linares
Always a great experience
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January 2024 by C M
Thank you Aurora!Definitely first class service and she does your taxes in like minutes.Just make sure you ((come correct)) have all you documents and forms because I did...Only way the process can goWill definitely be back and I'm referring all friendsThank you Aurora! Definitely first class service and she does your taxes in minutes. Just make sure you ((correct)) have all your documents and forms because I do... The only way the process can move forward I will definitely be back and I mean all friends.
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September 2023 by Ryder R6
Liberty tax NEEDS to do something about the druggies that have taken over their parking lot!
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June 2023 by Karina B.
Greg is very rude, causes a lot of stress and also files taxes differently from what I told him and what my records show. If you confront him about this and ask for help, he will get angry and start speaking about how you can't force him to do anything. Be careful, don't pay this man to mess up your taxes. He doesn't care about his clients and just wants to make quick cash. Then he is done with you.
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March 2023 by Michael Z.
Our accountant Gregory is very nice and easy to work with. Answers any questions you may have and really helps to educate you on your taxes. Highly recommend this Liberty location, the staff is always welcoming and handle the work right.
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February 2022 by Josh Gomez
1st off. I was told that I would get $50.00, in which I didn’t and 2nd.. the individual that did my taxes switched me a discount when I didn’t ask for it and afterwards told me the reason for not getting $50.00 is because he gave me a discount.So I felt that I was lied to.. bad experience.
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February 2022 by Sandra Alvarez
Great people very nice and helpful I come to Greg every year ?
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February 2022 by God is Good
EXCELLENT SERVICE!!!!!They are very helpful and efficient. They are very organized
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September 2021 by Joseph Rebecca
I promised that I'm going to testify if my trading was successful'
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March 2021 by Cynthia L.
Still waiting on my 2019 refunds told I would receive my refunds in the mail then told to go home they would call it's been a week no call. Called CLIENT HOT LINE 10 times no call back from a manager. 2020 I filed with JACKSON HEWITT I received my state refund in 5 days! Never again with liberty!
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May 2020 by WILLIE LOVE
They were very rude to me over the phone I cleared my throat and they started saying I have covid 19 mind you this we were on the phone lol
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April 2020 by Kendy P.
My parents did their taxes for years here and paid for the long form and something just never added up. They own a home and wanted to itemize deductions for their mortgage interest. This year they finally opted to try a different place for their taxes, and the new tax agent verified their suspicions that the long form they paid for every year was never the form that was filed. The three of us are beyond irate, as I too had done my taxes there, but I stopped using them a couple years ago. We had been doing our taxes with the same person. This place would claim that you could submit for free ITIN, but they were charged. And it was the year that ITIN would no longer be valid. Information that they should have known yet they were charged for a service that was no longer even valid. They constantly got letters in the mail from the IRS about forms being submitted or filled out incorrectly, or that their taxes were incorrect and owed more. I would read the letters but as I was not the one to work on their taxes, I could only explain basic stuff. So they'd take the forms or letters to the filing agent and she would never know what happened or what went wrong. It was one excuse or another. It seemed like perhaps the people at this office were not up to date with the most current tax laws. I would not recommend this place to anyone. Perhaps a different office might have more knowledge and helpful agents, but from what the three of us experienced, not this location.
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March 2020 by Ken Garwood
Very helpful and insightful. Had the anxiety of I'm not getting anything back and they got me a return!! Go to these guys.A++++!
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March 2020 by Keesha Kerr
They charge way too much to do taxes. And they use Net Spend . Net spend is a Rip Off. They charge you to use your own money! Ridiculous
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March 2020 by Keesha ¿.
Way to expensive. 400$ for a simple tax return is ridiculous. And if you get a call from them saying your tax return is ready to be picked up they mean paper work not your tax return check. The man was very rude as well because I told him they shouldve said paper work.
