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February 2024 by Cheri W.
So I am somebody that has a hard time getting blood taken. The whole experience and being around so many people is stressful for me. This was a game changer! Everybody that I came into contact with at the office was sweet, kind and helpful! Getting my blood drawn was quick, and I really didn't even feel it. So thankful for you all in there if you read this.
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February 2024 by Julie Huang
Drove in heavy rain to get here before work at 6:30 AM when they open. They had a problem with my lab order, fine it happens and not their fault, but the front desk woman was so dismissive, unhelpful, and rude. Left with no blood work done and in tears. She’s probably gonna read this and shrug as if she doesn’t care about her patients or her job. No compassion.
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January 2024 by Lis K.
Wednesday 8:40 AM. Entered as a walk-in staff was helpful and kind. Desk staff greeted everyone and provided directions. Phlebotomist was efficient and friendly. Lab work and sample collected and I was able to leave. 30 minutes later.
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December 2023 by Jesse Z
I woke up this morning fasted all night showed up to the office and there was a letter posted saying that they would be closed. Never got any notification of this or email. Had this appointment planned and time off from work very unprofessional. Will ask my dr. to use a different provider. I even called other labs in my area one was close, the other only took appointments and no walk-ins. Oh well, I guess I'm going to have a cheeseburger
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May 2023 by Malia Pringle
I've been coming here very often the past couple of years because of my condition and I've always had great experiences. i have a bit of a phobia of needles so the first few visits i was very nervous. they were very kind and attentive to my anxiety with needles which i really appreciated. i mostly make appointments but on the occasion where i walk in, I've never waited long.
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February 2023 by K. M.
I've been coming here for a couple of years now and everything is about as routine as always. What they have upgraded over the years is the check-in process which is now electronic. If you go in as a walk-in, you just give your lab work forms that your doctor gave you to the front desk. The lady handling the front desk will ask you to electronically check-in at 2 small quiosk machines, then you partial name will pop up on a screen to show your wait status. Pretty simple. I've always encountered nice phlebotomists and I've never had a problem checking in or missing paperwork. I typically have simple blood work orders for routing physicals. Make sure to always bring your paperwork with you along with your ID and insurance card.
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January 2023 by Dana R.
Super easy to make appt online. Had to reschedule a few times - did it all online. Easy check in via mobile. When I finally did interact with humans, I was begetting to wonder if they employed any, super helpful and pleasant. When I had my blood drawn it was painless and quick. Sunnyhill location in Brea you rock!
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January 2023 by Giovanna R.
This office was very efficient and the staff was great and very kind! I am TERRIBLE with lab work because as an adult I still get fearful of the needle. My phlebotomist Addy was AMAZING. The most painless experience ever and super quick! I'm definitely coming back for future labs! Thank you again Addy.
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January 2023 by A J.
Good service here. Quick, easy check in process. The phlebotomist was very smooth, prompt and quick straight to the point and I didn't bruise much. She was relaxed and professional, made for a relaxing process for me as a patient. Would recommend this place.
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November 2022 by Mary Haynes
Erin is amazing. She went above and beyond to make sure I got all the right tests from my doctor's written-in/miscoded order. She also got my vein on the first go and no pain! Definitely recommend here
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November 2022 by Yully Parra Duque
A lady that looks mexican, was super rude to me, does not have the right attitude to treat people.
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October 2022 by Jane wang
I have to write this review because Laura, the nurse, who drew my blood. Honestly, I did not feel any pain. She was so thorough before and after the test. Also, the place was so clean inside and out, especially, the bathroom was clean and smelled so nice. This office used computer to process self check-in, and it was easy and quick where I did not have to wait in line at all. I highly recommend this facility for your lab works. Thank you again for your services today :)
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June 2022 by Trust M.
I am new at this location. The one thing that I noticed us the way one of the employees at the front desk talked to a patient. Very disrespectful and insulting. Yelling at him in front of everyone else. The patient was offended and did not defended himself. Something that I find very low and bad customer service. She tried to go the same with me and I dropped her. Personnel needs to be trained to take care of your clients. Respect is very important. This person needs lots of training. That was my first time so I do nit have her name.
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February 2022 by Marilyn W.
Wonderful lab to go to! Tanya was very nice and friendly as was the front desk person! Would highly recommend this Labcorp location! M. Ward
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October 2021 by Kris W.
I checked their website to confirm their hours of operation specifically because it was nearing lunchtime. Confirmed their hours were 6am-2pm no mention of closing for lunch. Arrived at 12:30. They were closed for lunch. I was doubly upset as I had a full bladder for one of the tests. VERY unpleasant!
