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January 2024 by Harold H.
I would like to take this opportunity to thank Judy of Herb's Volvo & Mercedes Independent Service, Inc. for her honest and ethical advice on the extended warranty coverage for my Volvo S60. Judy helped to resolve a car repair that was originally going to cost $11,227.83 but is now only $240.
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November 2023 by Brad Markell
He poured the wrong transmission fluid into the reservoir that did NOT need fluid. He was supposed to assess whether or not the motor or oil pan was leaking oil or if the transmission was leaking. He nor his assistant could ascertain that it is my motor oil that's leaking. A very simple routine procedure, thus HERB shud lose his license and have his shop closed until he's properly trained. Do better hypocrite
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July 2023 by Emmanuel Garcia
Oil change when from $110 6months ago to $160. Very untrustworthy lady changing the prices on me every time i go. 6 months ago The inspection alone was going to cost me $70 plus oil change total $180. Now the oil change alone with tax is close to $180. Gave them a chance multiple times, now, never going back.Service: Oil change
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May 2023 by J Alfieri
Really nice and accommodating. Easy to deal with and they seem to know their stuff
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September 2022 by Steph S.
Herb's is honest and fair. Their customer service is also terrific. They can easily fix things on my old Volvo that other mechanics couldn't fix. I now go to Herb's first and will go nowhere else.
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June 2022 by Semay Rashad
They are quality professional s that I was lucky enough to get referred to. I had a door problem that my Mercedes deal couldn't wouldn't fix gave me the run around and this team found a way to get an alternative door situation operational for less than the $1,800 Mercedes wanted to charge me. They got it done for around $$450.00. it's not perfect but it's better than before . Great honest professional and nice clean comfortable waiting room.
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February 2022 by Jay Torres
Great place to take your car, the lady who welcomes you is very nice and knowledgeable, much better price than going to the dealership, took the Mercedes there for an A service and I was very pleased.
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October 2021 by C R.
If you're looking for old fashioned, quality customer service and honest service, look no further. I couldn't be happier with Herb's and Judy is a pure delight! She's focused on getting the customer exactly what is needed! She's gone out of her way for me and I'm so impressed! Service is quality with fair pricing.
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July 2021 by William P.
Amazing! Judy is the best and her techs are even better! the best of the best of the best.
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July 2021 by shari Levy
Mechanic is most intelligent knowledgeable man I have EVER had to fix my car...good prices...Judy the front office/Boss very friendly always smiling very knowledgeable about EVERYTHING makes it an AWESOME place to feel safe not getting "things not needed added" like so many I have been to in the past...for now on my family ONLY goes here.
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June 2021 by Stephen C.
I've been looking for a place to service my xc60 around the Cerritos area. They were the most responsive and reliable one, as good as the dealership service! They are now my go to place for sure now!
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May 2021 by Kyiara Z
I have been driving my Prius for over 10 years now and when it gave out on me recently, I was worried about next steps. After reaching out to Herb's, I came in for a full inspection. Judy did a great job of providing me confidence to move forward on a game plan to get my car back to brand new with the assistance of Albert, the mechanic. I was thrilled that they made the experience a seamless one - informative correspondences, reasonable pricing, and getting the job done effectively and efficiently. I'm very pleased that I have found a great shop with a dynamic team and that my car is moving and grooving! Thanks for all your hard work! :)Services: Battery
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March 2021 by Kyiara Sarlak
I have been driving my Prius for over 10 years now and when it gave out on me recently, I was worried about next steps. After reaching out to Herb's, I came in for a full inspection. Judy did a great job of providing me confidence to move forward on a game plan to get my car back to brand new with the assistance of Albert, the mechanic. I was thrilled that they made the experience a seamless one - informative correspondences, reasonable pricing, and getting the job done effectively and efficiently. I'm very pleased that I have found a great shop with a dynamic team and that my car is moving and grooving! Thanks for all your hard work! :)
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December 2020 by Diane W.
Herbs has serviced my 2 Volvo's since 1985. Always efficient and competitively priced. Most likely I will buy another Volvo when the time comes because I like my mechanic so much!!!
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December 2020 by Shawn Cornett
They did a great job
