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February 2024 by Saul Rivas
Nice and easy for my on line Store to print labels w/out be at home ..I can print my label no matter where I'm ..I can print the label in FedEx ..and ship it same day ..;)
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December 2023 by Vanessa Vilchez
A fast service and easy to get in & out. Special during this time of the yearX-Mas. Very happy customer service & helpful. They know what they are doing. Thank you for the help for printing my labels from the email & etc. You are are the reasons why I keep returning back here to this store. Even thought is far away from my home.Thank you,Thank you,Thank you, &See you soon!
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December 2023 by Stella B
Posting for your awareness that my credit card was compromised after inserting the chip at this Fedex location.Apple Pay wasn’t working properly so the chip had to be used by all customers while I was there. Later that day multiple online transactions were made on my credit card and fortunately it was cancelled due to fraud.
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November 2023 by Uncle Googy
Ratings are very polarized. I returned a Walmart purchase and it was a big deal. I mean a big unnecessarily big deal. Received Walmart order which I never opened. Immediately returned to fedex without opening. Clerk at fedex tells me that in order to return the 2 cartons, they have to be repacked into one box before return shipment. At my expense. I won’t be buying any more from Walmart because of the negative experience at FedEx. I would off that the folks at UPS store are ready and able to help with any shipping or return shipping you have. Called FedEx CS and got no returned call. It’s a shame that FedEx puts their good reputation in the hands of such franchisees. Not a good neighbor.
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October 2023 by Julia K
I had an online pick up order that shipped directly to this Fedex store, and I called them in advance to see if someone else could pick up the package for me even though it's under my name. The lady who picked up the call said that's fine as long as the person has a tracking code and ID. Well, my husband drove all the way there but he was told that he cannot pick up the package because the last name of the recipient is not matching to his. He tried to show a pic of my ID but they told him I have to come pick it up. Then why did that lady even tell me like that if that's obviously not possible? Why didn't she explain that the last name needed to be the same in order to pick up for someone else?
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October 2023 by Kathy Eick
Went by on Sept 15th to mail items. The place is closed down! Update website please.
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July 2023 by Britney M.
Easyyyy peeeeasy ! In and out in a breeze. I printed the return labels beforehand. But needed a box for my return. I walked in and the boxes, packages, and shipping materials were very organized. It made it simple to pick which package I needed to fit my return. The employee asked me if I needed help and I walked over to the counter. He suggested a slightly bigger box so that the item doesn't get squashed. He also tapped it up for me. I handed him the shipping labels and off I went. Lol Great customer service. Very friendly staff. And clean, organized store. What more could you ask for? :)
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June 2023 by Diane H.
If I could give Andrea 10 stars for EXCELLENT customer service, I would! I had to print 170 pages that were due in court within the hr and time was of the essence. Unfortunately, there was an issue in the midst of printing, so I asked for help from another female employee, who didn't seem too interested in helping me troubleshoot the issue, but instead made me feel like I was the issue and just being impatient. Then Andrea came to the rescue ... she listened, helped troubleshoot the issue and she didn't give up until she found a solution and my print job was done ON TIME! Thank You Andrea!
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May 2023 by Havannah T.
Not sure why the ratings are so low; I came in with a last minute request to print some prints, got some great help from Mike and ended up paying less than a dollar per print for a last-minute rush job. Excellent service and would come back again.
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April 2023 by Roecel S.
I was in the middle of getting ready for my guest list to be printed out for my 18th birthday party and their excellent customer service helped me extensively. Make sure to come to Aaron as he was nice enough to stay a bit overtime just to help me and my family. Thank you so much again!
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April 2023 by Jude S.
The customer service is amazing. Aaron was a great help. I had to return a package and I didn't know where to start. Then Aaron gave me instructions so that I returned the package safe and sound.
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March 2023 by Ian Vanderwerff
The staff here moves ridiculously slow for starters. Second the lady tried to hustle me into spending $9 to have them pack my item for me. I asked to pack it myself and she told me that it can’t move at all in the box, “measures” my item and comes back with the biggest box she can find so that obviously it would move around in there. It made me so mad cause they keep all the boxes behind the counter so you can’t find the perfect box yourself. It’s a hustle
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January 2023 by Travis Bouska
DMV employee level of customer service here. Was told my label “wouldnt work” and couldnt be printed out onsite, which is insane to me considering the entire purpose of this facilities existence is to ship items. I then went to another FEDEX location where my label was scanned and my package was shipped.
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January 2023 by Susana I.
Rose at store# 0301 Location: FULK, called to keep me updated with my order. Although I prefer a voicemail, as opposed to call and hang up, Rose made the process go smoothly! Talking with her and paying over the phone. It was my first time using printing services online-definitely using again. Upon arrival to pick up my print order, the gentleman, shaved head (I didn’t catch his name), greeted me and was very polite! Definitely going back :) Thank you.
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December 2022 by Dr. Lim Chiropractic (LA Chiropractor)
Gillian went above and beyond to help me out with my project. I appreciated her helpfulness, her ability to problem solve, help out other customers, multi-task, while being intentional, calm, patient and had a great attitude. It made my stressful deadline a peaceful and enjoyable experience!
