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December 2023 by Steven D.
This review is for the heavier set Asian with the long hair working in the printing and shipping center on Friday 12/22/23 approx 4:30 P.M....I came to drop off a FEDEX package at the print and ship center, with no one in line, I walked up right to the counter to ask about shipping out my package. And the guy without reason ask me what is in the box which I thought was a little rude on his part because why would he need to know what shipping, if he came at the the other way around and ask if my package had liquid, friables, electronics, etc etc I felt would be the more appropriate way about it. Then when I asked his question he said leave the box and he will scan it in later in which I asked I needed a receipt, and he said a receipt will take 7 minutes which is outrageous because I was the only one up the counter. But he seem to be more interested in another person who was looking questionable, guess he had a bone to pick with him or something because he was focusing on playing store cop rather then help me with a simple request. Honestly he looks miserable working there, just horrible attitude and service.
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December 2023 by Riley S.
We stood in the checkout line for over 10 minutes with zero workers even making an effort to come check people out. There was one worker checking out at the printing counter who rang over the walkie 4 separate times for help ringing people out because at this point there are 4 or 5 people waiting behind me now. There was multiple workers around the store and every single customer in the store was waiting to check out. When the one worker called us over to the printing counter you could very visibly see that they were frustrated and angry with their coworkers. From what I can see this seems to be a repetitive issue because this seems to happen every time I come in. This is no blame on the lovely worker that was basically working the store by themselves. As someone who works in customer service this is embarrassing for the management team because they can't seem to manage a very commonly empty store. If I could tip the one lovely worker I would have.
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December 2023 by Jillian P.
I needed help finding a scrapbook notebook, but there was this one employee who was just so rude. I politely said excuse me and he out and said, "what do you want" literally just so rude. I walked away and he just said just tell me what you want with an attitude.
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November 2023 by Tamara T.
On 11/16/23 around 12:50 I stopped in to buy a gift card and chose Office Max because they have a huge selection of gift cards and typically no line. I was greeted by an employee who asked if I needed help and I asked if they had Macy's gift cards. He glanced around and said no, but I looked a little more and saw they had a gift card with multiple businesses on it, including Macy's! I went to the register with the lit up shopping cart over at the print & marketing services area and waited for help. There was an Asian male employee helping customers and in front of me was an employee struggling to remove the plastic wrap off an office chair that I assume he was going to assemble. After 5 minutes, I moved over to the Asian guy's queue for help. He was helping 3 people at the same time and rang me up in between requests. I paid for my gift card and his face looked concerned and he called the manager for help. The chair commander behind him was berating him for asking for help which annoyed me because this guy wanted to make sure he didn't mess anything up. When the manager showed up he berated the this guy too until he got the same error message! The whole transaction had to be cancelled and the chair commander guy said, "Oh yeah it's because it's a third party card. It's been happening a lot." So not only did this guy think it was more important to assemble a chair than help a customer (me), he berated his coworker and at the end of it he knew this type of card was having issues. This whole ordeal should have taken 5 minutes but I spent 15 minutes there trying to sort it all out. The Asian guy was actually really polite and helpful and I would visit this store again if I knew he was running the store versus his useless co-worker and rude manager. Also, don't purchase the gift cards that are good for multiple businesses on it (see my photos) as those seem to flag an error message and not be valid.
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September 2023 by Lynda T.
I just turned annoyed and that I did not have the receipt for the manager was not nice at all and I was going to buy the right toner which would be around $50... He told me he had a receipt. His return policy was two weeks after I just went on looked online and that is not the policy of Office Depot, I don't recommend you shop there. There are many wonderful places to shop like Staples and Amazon.
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August 2023 by Rachel K.
Carey was HUSTLING to get my order done quick and done right! It looks so good and even though he was busy with other people he helped everyone out super quickly and efficiently. Someone give Carey a raise!!
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July 2023 by J K.
A perfect place for tools and equipments. But some keys cannot be duplicated as it only copy some typical keys only.
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June 2023 by Jesus R.
I had the pleasure of working with Jose at Office Depot for my printing needs and I couldn't be happier with the service he provided. I needed to print some blueprints and he took the time to ensure that they were printed perfectly. He also helped me with some other printing needs and offered great suggestions that saved me time and money. Jose was friendly, knowledgeable and professional throughout the entire process. I highly recommend him for all your printing needs at Office Depot. Thank you, Jose!
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March 2023 by Zachary G
I don't know what is the point for FedEx to made a ship point here.
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March 2023 by Eddie T.
I placed an order for curbside pick up. We ordered about 10 cases of water as it was on sale. Can't be 2.99 a pack, no crv and no taxes, so we took as many as we could for our family of 10. Anyhow, upon arriving there is no sign or designated area for curbside. We parked and checked in, waiting about 15-18 minutes and no sign of anyone coming to our aide. We then walked inside and a nice cashier helped us. He stated he didn't get the notification and would check on our order. He went back about 3 different times to find our order, then he came out with it. We are so thankful for him!!! However, I do wish the customer service could be better and that there is someone who is going to come out with the correct order. Please make an area for cubside, or at least have someone dedicated to the customers who are just grabbing and going! Thanks for the water :)
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September 2022 by Mimi J.
This is possibly my 3rd time visiting this Office Depot.2nd & 3rd time today was assisted by Kevin, a supervisor. Kevin is so friendly along with the other associate here, they are asking if i needed help and also locate the item for mee. Last time i picked up an online order, Kevin asked if i wanted some assistance to bring 6 big Tide detergent to my car and I definitely took him up on the offer.Today he assisted in ringing mee up.OD does price match their online store pricing. FYIKevin price matched almost everything on my school supply shopping trip today. Was so patient: Located between Panera Bread & Thai Basil.Lots of parking available.The closest OD for us.
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April 2022 by Stan K
One lazy employee alone. Can't take a pack while she chat with a guy for 20min.
