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December 2023 by Senior P.
This place is legit! I've purchased tires from this place several time and I am never unsatisfied. I needed an alignment done this time on my BMW and was quoted an unbelievable price that was honored 4 months later when I had the money saved up. The pricing is great and staff is knowledgeable and friendly. They will work with you if you're on a tight budget. I will continue to come here and suggest you do the same.
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November 2023 by Bill H.
Great place, we bring our Volvo A4 and Tacoma pick up here for service and repairs. Great polite service.
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November 2023 by Sujay S.
I went there today using a coupon for an alignment and tire leak issue. They were quite busy, however I dropped off the car and left. I liked the value of the service and they gave me a free patch. Also a good warranty for the alignment. Overall very good value and service. I am pleased with them. No one for the store asked me to write this review but I wanted to credit an honest tire shop and hope they continue to prosper.
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September 2023 by Mel Gee
My 1st time here & I was SO impressed by the level of customer service & the fair prices! I needed an oil change & tire rotation; expecting to be charged individually for each service but come to find out, tire rotation is included! Anywhere I've always taken my car to, I've paid MUCH more than what it cost me here. They've earned my repeat service! Thank you Cook's, for looking out for my pocketbook & my car!
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September 2023 by Sophie M.
I am so elated I found this place! I needed to get my tires aligned after new shocks were put in, and I almost went to La Miranda where I had my tires changed to get it done, until I found this place right down the street from where I live in Fullerton! Charles, the manager, took care of me right away on a Saturday morning around 10 (they only take walk-ins) even though I saw a long line of cars waiting to be serviced by them. (they were busy so that tells you something!) Super friendly and helpful and let me know that he will bump me up and have it done within an hour or so. I had a coupon for $20 off so compare to other places including the place I went to have my tires changed, Cook's had the best price. They often have coupons, too. I also inquired about tire prices for future reference and they had great deals as well. This will definitely be my place for my tires! To top it off, they have a cozy loungy place with snacks and drinks and coffee! You can't beat this place anywhere else! So if you live near Fullerton, give them a try if you ever need services for your car!
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September 2023 by Keva O.
Went in for a 100k service and ended up getting a few things done including oil and brakes totaling to about 3.5 hours of work and $900. They were able to work with my timeline as a walk in which I appreciated. Everything seemed good until after driving around for a bit I noticed that my car would make a squeaking noise when I turned that it didn't make before. Had to cancel an appointment to make the hour drive back to the shop before it closed so this caused me a pretty big inconvenience.I guess the brake wasn't properly installed or something to that effect. No apologies given or acknowledgement that there was a mistake either. Seems like there should be a better process for making sure the car is good to go before the customer drives off the property.
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August 2023 by Jack S.
I had an excellent experience at Cook's Tire & Tune when I took my BMW X5 in for brake problems. The level of service I received truly exceeded my expectations. The knowledgeable staff quickly diagnosed the issue and communicated the repair process clearly. They demonstrated a remarkable understanding of the intricacies of my vehicle's braking system.The repair was executed with precision, and the results were outstanding. My BMW X5's braking system was restored to its optimal condition, and I felt confident in its performance once again. The dedication to quality and expertise displayed by the technicians left a lasting impression on me.Moreover, the staff's professionalism and genuine concern for my vehicle's safety were truly commendable. Their transparency regarding the repair process and fair pricing further enhanced my satisfaction. I wholeheartedly recommend Cook's Tire & Tune for their exceptional service and skill in addressing automotive issues. My experience exemplified their commitment to excellence, making them a trusted destination for any car repair needs.
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August 2023 by Kevin L.
My recent experience at Cook's Tire & Tune left me thoroughly impressed and eager to share my positive encounter with their services. After a routine maintenance visit to Toyota, I decided to give Cook's a try for the first time, and I must say, I'm glad I did.What immediately stood out was their commitment to providing top-notch service at an affordable cost. Right from the get-go, they offered to price match anything Toyota would charge and even provide a more budget-friendly option. This level of transparency and dedication to customer satisfaction is truly commendable.The fact that Cook's Tire & Tune seamlessly followed up on Toyota's maintenance speaks volumes about their expertise and commitment to automotive care. I felt confident entrusting my car to their capable hands, knowing that they would prioritize its well-being.Beyond the competitive pricing, the service itself was exceptional. The staff demonstrated a deep understanding of the intricacies of my car, addressing the necessary maintenance with precision and care. It's evident that they take pride in their work and treat each vehicle as if it were their own.Finding an automotive service center that not only offers value for money but also goes the extra mile in terms of customer satisfaction can be a challenge. Cook's Tire & Tune has successfully bridged this gap, setting themselves apart as a reliable choice for car owners seeking quality service without breaking the bank.In a world where trust and affordability are crucial factors in the decision-making process, Cook's Tire & Tune truly shines. If you're looking for a trustworthy team that takes pride in their work and offers competitive pricing, I wholeheartedly recommend giving them a visit. My experience with Cook's has undoubtedly earned them a loyal customer in me.
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August 2023 by Isabel P.
I went in to get a new tire less than a year ago. They said I needed an alignment so I paid for that. Immediately I noticed a tugging while driving but I thought that may be because of a new alignment and maybe it was my driving? Turns out the alignment was off and wore out my other front tire and it balded so quickly. I had to go to another tire shop to get a new tire and re-align it.
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July 2023 by Brian DiBartolo
Helpful, honest, friendly service while checking out a possible car purchase.
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July 2023 by Laura M.
We stopped by Cook's tire and tune on the way home from visiting family and had a great experience. Friendly knowledgeable and efficient staff, fair deals, dog friendly service, free drinks, and free snacks while we waited. Felt incredible productive today and Kevin our corgi approved of this wonderful family owned shop. It looked busy but was surprisingly efficient and productive for us. Thanks Cooks! A+ service.Ask for Charles and Jacob. Warm, knowledgeable and amazing customer service.
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July 2023 by Hanswolfcola
Excellent service and awesome price! If you don't know now your know!
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June 2023 by Kayvon S
Fast, friendly, professional and affordable tire replacement for my mbz S550. I also appreciate the tire and wheel shining. Thank you Charles and William!
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June 2023 by Diana C.
Sadly, I got a gnarly nail in the side of my tire that was irreparable.Charles advised me I should get a new set. After considering the age and car manufacturer recommendations it seemed a logical choice. I was impressed with Cook's customer service, value and efficiency. There shop is clean and friendly. I would surely recommend,
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April 2023 by Sergio Reyes
Found this shop while driving around and stopped by and met Will. Will was straightforward and didn't try to up sale me on anything I didn't need. Would definitely recommend them to anyone looking for a reliable shop to work on your vehicle.
