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June 2024 by Daphne love
I'm pretty sure the car wash here stole (or at the very least "accidentally" threw away) a piece of my radio and chords I had coming out of it. When I asked the management for a refund for my car wash they said they would only give me a partial refund if I did not contact higher management. They were extremely rude and unprofessional at handling the situation
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January 2024 by 김철
The attitude is unfriendly and they don't even let you use the bathroom...
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December 2023 by Keith M.
I've been going to this gas station for about a year before and after work, and often used their car wash. I've never had any problems until they badly damaged my car. When the damage occurred, the cashier Ariel, pretending to be a "manager" told me there's nothing they can do about it and REFUSED to give me any information about the business or their insurance. When they showed me the video footage, it clearly shows my car was in perfect condition before the wash, then after the wash it was damaged. She had a very hard time comprehending the situation and began to give me attitude even when I was being calm and nice about it. Once I spelled it out and made it real simple for her to understand she finally admitted it was their fault and she'll tell the real manager about it, then proceeded to say they're only going to tell me there's nothing they can do about it and I'll have to pay for the damages, and it will be, "very difficult to get us to pay for it" because the sign clearly states they are not liable for ANY damages done.(which the sign does not and that it DOES state isn't relevant to my car). I took pictures of my car and the sign and she was very upset about that. When I asked for a business card for the store she told me they didn't have one, but one of the car wash guys told her and I that they did and handed me one. She also didn't like that at all. I made a claim with my insurance and my insurance adjuster called them just to tell her they will NOT provide their insurance at all. I went ahead and filed a police report against them and plan to take this to small claims court.
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July 2023 by Kathie LaMore
Short wait for a well cleaned car....only a few ahead of me....$19
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July 2023 by Jennifer Sorensen
COVID is over. Open your restrooms again!
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July 2023 by S Kim
It is my suspicion that they stole the card information. It was 2nd time my card info got leaked after I use the card at this location. I used my debit card and two days later, my cards got used at Door Dash with the virtual wallet all from San Francisco. I did not use my card on Door Dash. I had to replace my card twice.
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January 2023 by Edgar Valencia
no restroom access for anyone.not even if you spend $150 on gas...bad unfriendly and unwelcoming service
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July 2021 by Danielle C
The attendant, Ariel, was rude as I waited for my car wash recipt and did not explain how the system worked. She simply mumbled something about waiting for a code and served SEVERAL customers behind me as I stood, waiting for her to do her job. When I asked her what we were waiting for, she said she needed a code for my car wash pass. When I let her know I had it all along and shouldnt have been standing here 7+ minutes while other customers were rung up, she said "WOW YOURE SO AWESOME AND AMAZING THANK YOU" and rolled her eyes. Meanwhile, there is no restroom available to customers
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June 2021 by Charles W Phinizy 3
Gas station is typical...male attendant moves slow in relation to turning on water or air for you. It took two visits inside to ask him to turn on the air. Sadly, we needed more water and had to make 2 more visits inside before he turned it on again. The visit before we had there a month before, it took two visits inside to get the air turned on.Nice guy on the inside but for some reason he forgets to push the button and forces you to walk that long walk from the end of the lot back inside to get the air or water turned back on...very inconvenient.
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May 2021 by David Suich
I don’t buy gas here, because they blast advertisements at you. But they do have a nice car wash, conveniece store, and their propane exchange is about 100 times faster than Walmart.
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March 2021 by Nathan N.
Came in needing some help with my car and Roy went above and beyond to help me with a great attitude. Never expected such great service at a gas station!!
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March 2021 by Elizabeth T.
My car looks worse than it did before ! $40 for a wax and they couldn't even wash it properly claiming that it must be gum or something too sticky to remove. It took all but a washcloth and actually trying to get it off at home. Never again.
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March 2021 by Sandy C.
A regular car wash went from $10 to 18 bucks!! Does not even include armarol on tires and they do a rush job. Stay away if you are looking for a car wash.
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February 2021 by Sandy C.
Stay far away from this car wash. This has never been my favorite place to go to because the young cashiers always have the worst attitudes. Because of their terrible customer service, I stopped getting gas from them and started going to the Chevron on Yorba Linda. But it's close to my house so I would get a regular car wash from time to time when I didn't feel like washing my car myself. Their car washes were never great, but only $10 for a regular. No Armor All on tires. I went today and the price went up to $18 That's a 80% increase!!! They took 4 minutes to finish my car. I had to come home and clean my rims myself because they were still filthy.
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May 2020 by God Took My Clothes
This gas station blasts advertisements at you the whole time while you're pumping gas. Very rude.
