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June 2021 by Ryan S
I got everything I needed, just had to deal with some attitude from the employees...
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November 2020 by Craig Nida
would like to say this is the only branch that i know in my chase history coming over from Washington mutual that i have had problems with slow responding staff, long waits in line, unprofessional non greeting bank, and most of all problems cashing checks here at times after waiting in lines... My guess is instead of closing the customer service based branches with great public relations skills close this one and make atm only..1235 N Harbor Blvd, Fullerton, CA 92832 avoid this branch..tbranch..the rest of chase branches are awesome especially its really nice to be greeted where your money sits????
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November 2020 by Krista Guillory
Don’t get me wrong Chase is great when it comes to banking but merchant services just isnt their strong front. I should know, I’m in the industry.
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November 2020 by Jessie Alva
Since I first ever opened a bank account it’s been with Chase . Although my family has had other banks like BOFA, WF , etc.In my opinion Chase is a great way to bank , and whenever I’ve had any issues , Veronica Arroyo has always been super helpful and patient even before she came to the Fullerton location and because of her exceptional customer service I continue to bank with Chase . All the surrounding bank associates are also very helpful and kind . I’ve never had an issue in any LM Or Fullerton locations . With that being said , if this location was not the best experience for you before ... I do believe that with Veronicas skills and positive attitude , this location will learn , grow , and become a positive , comfortable place for all the Fullerton locals and visitors .Ms. Arroyo is a very professional, and an excellent bank associate who has a lot of potential and can excel in just about anything.I believe all bank associates should take notes on how she communicates with her customers especially when dealing with difficult account matters . The patience she has with kids, and impatient adults, or just confused customers is a skill she has naturally perfected .The manager also seems very nice and helpful along with the young man named IAN at the front desk who saw me signing in today and wanted to make sure I had been helped even before I could sit down . Thank you for the great customer service !
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November 2020 by Thomas L
How can you close all local branches in area even though the state has reopened? Skimping on service to save a buck? Maybe time to bring business elsewhere...