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October 2023 by Emily Melgar
Like other reviews, their selection is garbage and their selling process is a joke. So many people, including myself, bringing in so many good quality items (with tags, brand names etc) and they were rejecting them or offering little to nothing. Of two bags of mine they took one item. I don’t know why I tried. Uptown Cheapskate is WAY better.
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August 2023 by misa
Garbage selection, they tote themselves as like some sort of consignment boutique that only offers new or gently used second hand items that are on trend, but the amount of scuffed up, clearly worn, and horrendous looking attire I saw while I was there left me pretty disappointed. Goodwill has a better selection for a lot lower of a price. ?The lady behind the buy counter while I was there (was there around 11-12pm today) was pretty rude as well. Very friendly and engaging to the people in front of me, very cold and unresponsive when she got to me. It felt kinda of racist and I've been seeing a lot of reviews about this woman saying the same thing so ??♀️Didn't sell a damn thing either despite having items she said they were looking for, clothes that matched the Y2K trend going on rn, and clothes that were new with tags. She kinda just skimmed thru everything, So im seeing why the selection there is trash :/On the flip side the other two employees were very nice and friendly
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August 2023 by Wilson Young
I had so much clothes so I decided to go to Buffalo Exchange who buy and sell new and used clothes. First time doing this selling thing. The staff were so nice, friendly, and greeted us it’s a smile. They directed me where to go and even told me that the waiting time is 30 minutes. They explained to me how and what they buy. The lady went through all my staff one by one. I would totally come back since I have more clothes to get rid off. I highly recommend this place if you want o sell your stuff. They have a clean and organized store if you want to shop.
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August 2023 by Kara L. Stratton
They didn’t buy all the things I brought but they were at least extremely nice. I found several cute things to spend my store credit on.
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July 2023 by Helena Z.
When trying things on, I didn't notice but my friend did, the workers behind me were apparently laughing at what I was wearing and making fun of me. I was genuinely happy with what I got so what they did wasn't something that got to me but if you want to get clothes from here then I wouldn't recommend it the service is terrible. (I've been to other Buffalo exchanges and this by far has been the worst one I've been to.)
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June 2023 by Denise C.
Went to consign items on a Tuesday afternoon. Really long line. Waited approximately an hour and they bought one item from my 2 bags. They give 50% store credit and 25% cash, if I recall correctly. Staff was friendly enough, although perhaps not too sensitive to introversion.
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June 2023 by Myself Zabala
Okay selection, but this is absurd, the wait to sell. This person needs to call in someone else to look at stuff while she is looking at stuff, it's pretty generic, kind of blah, this manager passes as not genuine at all, and I don't think she even has a clue what she is looking for.
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June 2023 by Erik Espinoza
I’ve really enjoyed buying and selling my clothes here, but as of recently this location’s manager is a very rude Hispanic looking woman that will nit pick and throw your clothes back at you, and won’t allow the buyers to converse with you like in the past, totally understandable they can’t when this place is really busy, but it’s not good for business. This new manager will be the downfall of this Buffalo Exchange.
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June 2023 by Jessica C.
I loveee all buffalo exchange's EXCEPT this one, the staff is always rude and unnecessarily mean. Yesterday I was shopping in the store and the staff was discussing loudly, right in front of me, how Juneteenth shouldn't be a real holiday and how it was just made a holiday to shut black people up. As my tall black self is standing right there shopping, trying to mind my business but the loud rudeness was clearly on purpose and intentionally for me to hear it Smh. I ended up putting my items I had saved to buy down and left Smh. I have had a few bad experiences here in the past and always try to give them another chance but this was out of line and unnecessary Smh this happened June 20th 2023, day after Juneteenth, they need to do better with who they hire here Smh
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June 2023 by Jazmine J.
This is place has been the worst place to sell my clothes at, they recently changed the manager to this girl with curly hair and horrible passive aggressive attitude. She super rude. This place is such a scam, do not buy from them or sell to them!!!!!! Horrible place with horrible workers.
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June 2023 by Chelsey L.
I love this place, sometimes but I cannot express to you how annoying it is when you sell stuff here. I have been here for an hour and half waiting to sell but the girl helping just keeps talking and talking which has gotten super annoying because not only is the line not moving at all but the line is getting larger. I get that the people who work here are super kind and talkative but please be considerate of the people who have been waiting for over an hour.Update : I'm still here waiting , it's been 30 minutes that's two hours!
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May 2023 by Dayna G.
Honestly this place is hit or miss when it comes to decent quality pieces. I usually go here for athletic clothes, and that feels like a safe bet here, but most other things are pretty average. Men's clothing/shoes tends to be better than women's. It's a nice stop if you're already in the area for a coffee/bite to eat, but don't go out of your way for this.
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May 2023 by Cecilia Duenas
They’re lucky I’m even giving them a star. Had so many items that were brand new and never worn, only gave me 23 dollars for a brand new 100 dollar dress and like 4 other shirts that were 50 dollars each! and yes they seem racist! Especially the one in Los Angeles. Don’t even waste your time if anything I suggest you go to cheapstakes! Way better service and they most likely will take at least a few more of your items
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May 2023 by Todd Rosewitz
I came in to sell some men’s clothing and a pair of my wife’s boots. They didn’t take my pants which is fine, but bought my boots. I misheard the lady when she explained how much I would get based on the percentages. When she gave me the cash I stopped her and explained that I misheard her. (As an aside and not to excuse this, I am a Navy veteran with hearing loss after being on a air craft carrier) I told her, “ I am sorry I misheard you, I don’t want to continue with the sale.” She told me that she couldn’t because of the system, even though I could literally see the boots behind the counter still. She called over another store worker (I am assuming a manager) who refused to give me back the boots. I then told her they are not mine, rather my wives to appeal to human decency. A back and forth ensued. Long story short they refused to do the right thing and I had to buy back the boots at their resale value. So I ended spending/losing money instead.
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April 2023 by Stephanie
Definitely overpriced for worn clothes, I do not recommend them.
