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February 2024 by Sergio Anaya
I came in to get my esim reset due to something about it being on my imei2… one of the att workers helped me out and she was probably one of the prettiest girls I’ve ever layed eyes on. They were playing cumbia meanwhile but anyway if you remember me I was too nervous to ask for your #. HMU on insta 5ohsergio :)
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February 2024 by Kalil Khalife
Exceptional service from German at AT&T! He was incredibly patient, empathetic, and understanding throughout the entire process of replacing my phone. He made the process hassle-free and ensured that all my needs were met promptly. Highly recommend AT&T and German for their outstanding customer service!
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February 2024 by Kerly Silva
Excellent atention
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February 2024 by Sergio Jimenez
I came in because I was not receiving SMS text messages on my IPhone 15 and a young lady went way above and beyond to fix the issue. I am very grateful she didn’t give up after many attempts. I highly recommend this place. Sorry young lady with short wavy dark hair and glasses, I forgot your name. You are a rock star! ?
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February 2024 by Mike Pendergraft
Had a great experience in the store.
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January 2024 by Greg Rothwell
Excellent service
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January 2024 by Angela Lim
My husband and I was helped by Kaycie to transfer his line out of his parents. This was a very difficult process due to him not following the recommended steps first. The whole process took about 1.5 hrs (20 min of which required waiting for customer service) but Kaycie was very patient with us even when my husband was getting frustrated. Ultimately we were able to get a new esim set up and he was able to keep his old number
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January 2024 by Sandy B.
Unfortunately, I had to give it a star as no stars is not an option. I was moving my phone service to Spectrum. They were not happy. As a punishment, they locked my phone so I could not receive or make any phone calls for 24-48 hours. No matter how much I pleaded and begged, they said they couldn't do anything about it. With other companies, a switch in carriers is instantaneous. I am 77 yrs. old and my husband is 85 yrs. old. We were left with no means of communication for 35 hours. NEVER USE ATT.
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January 2024 by Brian L.
Didn't catch his name, but I had the pleasure of being helped out by the manager. I needed to reset my primary account email, link my accounts, and talk about international travel and he worked very quickly and explained everything clearly. As I was waiting I saw all the other associates working hard and quick to help other customers, would check in with newcomers to see if they could help with an easy fix. Been to many at&t and most of them are pretty awful. Definitely worth the drive here
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January 2024 by Nikki S.
amazing service! Had a transferring issue with my family's account and German helped get it fixed. They're efficient and very knowledgeable
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December 2023 by Todd Spencer
I went to the the AT&T store on Orangethorpe and Harbor. Someone was there to help me as soon as I walked in the door. He had all of my issues resolved quickly and I was on my way in no time. He was respectful, professional , and knowledgeable and I was very satisfied with the help I received.
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November 2023 by Josh Adams
Kaycie and Stephanie were the best! So kind and eager to help, even when I had a frustrating request. They were patient, and got my issue resolved with efficiency and courtesy.
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November 2023 by Alyssa Villegas
We got helped as soon as we walked in by Kaycie Georgekopoulos. She was very helpful and resolved all the issues we needed done. I will be coming in for help for now on because of her. Thank you.
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November 2023 by Eric S.
Best Corporate At&t store around! Always friendly and courteous and quick to help you right as you walk in. Please ask for Stephany and or Carlos. They know exactly what they are talking about, were trained well, and are guaranteed to help you and find a solution to your needs. 5 stars all around!
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October 2023 by Pb Frey
I had a problem with my new iPhone and the person who helped me was very personable and he fully resolved the problem
