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December 2023 by Dragon T.
Been to many Americas tire stores and think this one has the worst customer service. I had purchased tires 3 weeks ago for the car rears and came in again to replace the fronts with the same tires. I called ahead to make the appointment and they said they should be able to match the price I had paid. I came in to drop the car off and Anthony the assistant manager said it would cost double what I had paid 3 weeks prior. I showed him what I paid previously and he said they were not able to match. I showed him online the lower price and he said to take delivery from the other store!I asked to speak to the store manager. Eddie arrived after a few minutes. I explain to the manager what has happened so he says I can pay the current price and have tires installed and if on Monday when the corporate office opens and oks the price match price he can issue a refund.Worst customer experience ever!
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November 2023 by Jms C.
I actually did not get tires from them, but my existing car had a boat lodged into the tire and I called him how much it cost to patch the tire. They actually said it was nothing. It's a free service for anybody. Who's not even their customer. Came out to help us out to look at what needs to be done, and he really took care of us. It was also a line for free tire check up and the line was kinda long, but the staff really make sure that people are taken care of as well I have to say I will definitely go back to get my new set of tires.
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November 2023 by Joseluis F.
Great service helped out with a tired that had a nail, got it patched right away! Definitely buying tires here.
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November 2023 by Anderson Chan
The staff at this business failed to identify the source of the tyre leaks on both of my visits. All they said to me was to get new tyres. Eventually, I returned home and worked on the issue for two hours. I believe the clerk is merely skilled at selling and is not sincere.
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November 2023 by Anderson C.
The staff at this business failed to identify the source of the tyre leaks on both of my visits. All they said to me was to get new tyres. Eventually, I returned home and worked on the issue for two hours. I believe the clerk is merely skilled at selling and is not sincere.
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November 2023 by Dontay Y.
Took the car in to have them check on a low-pressure reading. They ran a few checks, including the dunk tank, and informed me of my options. I went back a few days later after monitoring the pressure, and things looked okay. On my return, I had them do a tire rotation. Manny helped out and was courteous and friendly. Quoted a 45 minute turn around time, and it was done in like half an hour. Would go back for business. Location is conveniently located with a fee food options if you want to grab a bit while you wait.Happy customer
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October 2023 by Javier Rosete
I've been coming to this location for years. After 5 to 6 cars and dozens of tires and wheels, I can say with conviction that this location has a good business sense and a high sense of morals. Never been wronged , helpful, knowledgeable, on target, never pushy, caring about the customer and your car. A bit dated location, very busy at times, but nonetheless, you can be assured you'll leave happy ?.
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October 2023 by Naja Cao
Customer service person was professional, technicians worked to get tires done and balanced to their best. They called me saying my online order arrived and I had the ability to get my tires replaced the day it had arrived and a day earlier than the scheduled appointment I had placed online.
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October 2023 by Brian Custodia
Do not go to this America’s Tire if you care about it your car. The workers here do not care about your car and try to get things done as fast as possible. I had gone in for a new set of tires and the day after I noticed a big dent with scratches under the car. They also denied it was their fault so I am now left with a dent.
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October 2023 by Brad Backer
Went in for a tire balance issue and Eddie the store manager took care of me.Showed me exactly what was going on, didn’t try and upsell me, and was very nice.Quick service and great customer service.Will absolutely be going back.
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October 2023 by Michelle Reyna
Great and fast service! Drove up to get the tire air pressure checked. All the tires were low and they added air as needed. Will def be going back for more services.
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October 2023 by Serg A.
I’ve been a loyal customer to America’s Tire for over 20 years. I like that they have locations throughout California. Their service crew has gotten younger and less articulate but they seem to be pro customer service nonetheless. It’s unfortunately they got rid of the complementary water and coffee in the waiting area due to the pandemic.
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October 2023 by Javier R.
I've been coming to this location for years. After 5 to 6 cars and dozens of tires and wheels, I can say with conviction that this location has a good business sense and a high sense of morals. Never been wronged , helpful, knowledgeable, on target, never pushy, caring about the customer and your car. A bit dated location, very busy at times, but nonetheless, you can be assured you'll leave happy .
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September 2023 by Dayna G.
Simple appointment process and appreciate that they've focused their business on tires and tires only. I've gotten tires from them a couple times and regularly get my tires checked and rotated - great service, friendly staff.
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August 2023 by Samuel Feurer
America tires in Fullerton had good customer service and were very fast in putting on my new tires. They also worked with me to get a promotional price a day early. They don’t do car alignment so you’ll need to do that after you get your new tires. I would also recommend that you look at your wheels lug nuts before you get your tires changed. Make sure the lug nut wrench you have fits because you might get a call trying to upsell you new lug nuts saying yours are swollen and you won’t know if you don’t look before hand and the lug nuts cost $90.
