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March 2024 by Marcia B.
You've heard from me before about my local Albertson's in Escondido CA on E. Valley Pkwy. I shopped there for the last time today. It was literally the straw that broke the camel's back. Albertson's the service particularly at that store is right up there with the worst of the worst. Either this store is terribly understaffed or your people just don't care or they're trained not to care. Ahead of me was an older gentleman in a wheelchair. He brought his own bags, maybe 6 of them. The checker didn't lift a finger to help this older man. He loaded up the bags and put them on the turntable. He didn't pay a bit of attention to the man while he struggled to lift his bags over the counter and put them in his own wheelchair basket. It would have taken less than 5 seconds to put the bags in the man's cart. That's shameful. I won't go back. There is an Aldi's down the street in one direction and a Ralphs the other direction. I'll shop there. Ralph's checkers will load your cart for you even if there isn't a bagger to help.
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February 2024 by Darlyne Quillin
Business as usual, nice clean office.
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December 2023 by Lori Lewis
Your deli fried chicken is ALWAYS OLD AND LOOKS DISGUSTING. your prices are absolutely insane. No one fixes the disgrace in the deli. You charge enough the food should look fresh and enticing. FIX THIS
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November 2023 by Norman Powers
I KNOW THAT YOUR APP IS DIFFACULT TOUSE, AND IT COULDV ALSO BE MY PHONE. OR BOTH. I USE THE FOR U DISCOUNTS AND I GO TO MY LISTS TO ADD THE DISCOUNTS. I HAVE FOUND THAT NOT EVERYTHING I HAVE ADDED ACTUALLY GAVE ME A DISCOUNT. WHEN I CALLED THE MANAGEMENT LADY WAS RUDE AND SAID ALL THE CHECKERS DO IS SCAN. I KNEW THAT. BUT I WOULDNT OF BOUGHT THE ITEM IF I KNEWI WAS PAYING REGULAR PRICE. FOUNDOUT THAT THE STORE HAS MULTIPLE DISCOUNTS THRU OUT THE STORE. FOR U DISCOUNTS, BUY 4 OR MORE DISCOUNTS, AND MORE DISCOUNTS. A LITTLE CONFUSING. I BROUGHT MY RECEIPT TO THE STORE, MANAGER WAS BUSY HELPING SOMEONE, I MENTIONED TO HER ,I WOULD LIKE TO SPEAK WITH YOU. SHE FINISHED WITH CUSTOMER, THEM HELPED SOMEONE ELSE, ND THEN SOMEONE ELSE I SPOKE UP AND SAID I DID TELL YOU I NEED TOTALK WITH YOU, SHE SAID WHAT ? AND STAND OFFISH, LIKE IF I WAS IN HER SPACE. I WASNT I WAS TRYING TO SHOW HER THE RECEIPT. BUT SHE MADE IT AWKWARD. I HANDED THE RECEIPT TO HER FROM A DISTANCE. AND EXPLAINED TO HER THAT THE HAGEN ICE CREAM WAS ON SALE FOR $2.99 I BOUGHT TWO BUT CHARGED OVER $ 13.00 AND I BOUGHT 4 CEREALS TOGET A BETTER PRICE AND WAS TOLD YOU CAN BUY FOR OR MORE TO RECEIVE DISCOUNTS. SOI SPLURGED AND BOUGHT POATO CHIP ON SALE $1.97 BUT CHARGED ALMOST $5.00 I WOULDNT OF BOUGHT THEM. SHE MADE IT LIKE LETS MAKE A DEAL BUT I HAD NO CHOICE SHE GAVEW ME BACK THE DIFFERENCE FOR THE ICE CREAM BUT NOT THE CHIPS. I DIDNT GOTHERE TO MAKE A DEAL. MISREPENSTATION CONFUSING THE CUSTOMER BY HAVING MULTIPLE SALES IS NOT RIGHT. AND IF THE STORE IS SELLING A PRODUCT AT A SPECIAL PRICE AND THE CUSTOMER BIUGHT IT THINKING HE AWS GETTING THE SALE PRICE, WHATS IT TO THE STORE OR TO HER TO GIVE BACK THE DIFFERENCE. I AM ON A BUDGET.A TIGHT BUDGET, IM NOT ASKING FOR A FREEBE. OR DOING ANYTHING WRONG. BUT THAT MANAGER MADE ME FEEL LIKE I WAS ASKING FOR A HAND OUT. I USUALLY WILL GET UPSET ANDSAY SOMETHING. WHIC WOULDMAKE ME THE BAD GUY. BUT IM WRITING THIS REVIEW ANDGOING TO WRITE CORPRATE INSTEAD. I HATE THAT ALBERTSONS, MOST OF THE EMPLOYEES THERE ARE RUDE. BUTIT IS THE CLOSEST GROCERY STORE TO WHERE I LIVE. I WOULD LIKE TO KNOW IF THERE PARENTS WHERE TREATED LIKE THE WAY THE TREAT THERE CUSTOMERS IF THEY WOULD LIKE IT AND PUT UP WITH IT. THIS IS ME BEING NICE. THE LADY MANAGER THAT PLAYED LETS MAKEA DEAL SHOULD BE REPROMANDED, RETRAINED. OR FIRED. I WENT IN THE STORE ON THE WAY TO WORK. I WORK FOR A HOTEL IN ORANGE COUNTY. DEALING WITH ALL TYPES OF PEOPLE. AND I TREAT EVERYONE WITH RESPECT. THAT MANAGER TREATED ME WITH NO RESPECT.
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October 2023 by mitch goldkorn
The produce that is being sold is discraceful at my local palm desert ca store . Red leaf lettuce is 2 dollars a head and when you get it home and pull it apart, it is rotten and slimy. Their apples are brown inside, and their tomatoes are also rotten. How is this allowed to be on the shelves for sale? To add insult to injury, the prices have skyrocketed. Blueberries are 8 dollars a basket! They’re not even sweet. I’m disgusted beyond belief. No quality control at all!
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September 2023 by Barbara Raymond
Ordered groceries to be delivered. The new person filling the order accidentally canceled my order after I had already paid for it. They were supposed to refund the credit cards used, only the delivery fee was refunded. I called them it's been a week ago and they said it would take 3 to 5 days for the refund. A week later and no refund, I called them and they forgot to authorize the refund, now it's going to take another 5 to 7 days for the refund. I will not be going to Albertsons any more. This company does not care that you are going without FOOD!!!!
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September 2023 by MINH-TAM PHAM
As a long time customer at the Soquel Cyn Rd, Chino Hills 91709 Store, I am extremely happy with all of products and services available such as money orders, key duplicating machine, dry cleaners, floristry. This location has Dodger Dogs. The staff is helpful offering excellent services. Mr. Store Manager John Rosales has been very kind to me and respects all customers.
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August 2023 by Cindy Lahmann
This is funny. A must read! ATTEN CHQ. Would prefer a 0 star. Went in to get a western union done and the manager told the clerk I would have to wait because he was busy. No problem, I have time. Minutes went by and after waiting about 15 minutes he yelled over to the clerk he would get to me when he could. Waited another 10 or so minutes and he walked over to me and said “you’re going to have to wait until I have time”. Ok so I waited and watched him bag groceries at the self check. It’s self check buddy and they should bag their stuff. The clerk asked again if he could help me and he shouted that I was going to have to wait. So after wasting about 30 minutes I left and went to another store. That store was Ralph’s. I got really polite service and they apologized that their machine was broken. I went to another location, got the job done. Then I decided since the manager was such a cocky jerk and decided to waste my time I was going to waste his time. I went back and filled the cart with packets and packets of gravy and spice mixes, bottles and bottles of spices, bars and bars of energy bars, cans of food …. Then I left the store, called and asked for him and told him since he so rudely decided to waste my time I wasted his and there was a cart of go backs on aisle 6?. I have never gone back, and will always shop at Ralph’s, where there is better service and higher quality food. Big mistake because my business requires me to feed a lot of mouths and needless to say I spend $$$$$ on groceries.
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August 2023 by Rick S.
The Albertsons on 17th and TustinARE DISGUSTING! DISGUSTING! DISGUSTING! The store is very nice and it is so SAD & WRONG that the bathrooms have been SO DISGUSTING FOR YEARS NOW! If it is because of the homeless destroying them then you need to have a code lock on the door like other stores do. Please correct this problem. It is not safe or pleasant at all!
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May 2023 by James Haven
Meat department can't slice ham had to go to Stater Brothers
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April 2023 by William Guerin
Refuses to take customer complaints seriously. Also, when pressed, will state "we don't have the store's schedule." What is this, 1980?
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January 2023 by David
Albertsons Portland Oregon 97233 SE 181st. Rude, hostile, filthy, dishonest. A definite dangerous store to shop! Albertsons gets a 4F from me!
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November 2022 by Mark Harris
SAV ON... What a joke! absolutely THE WORST and RUDEST pharmacist. Fairview and Cole...Complete incompetence. They refuse to answer the phone... So I drive there... 3 ppl working... but the pharmacist says they don't have anyone to answer... I hope they close permanently. because when meds are needed,,, Sav on will not come through.... Go anywhere else ppl... for the love of God... ANYWHERE else!!!
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November 2022 by Rocio Almazan Bahena
Fixed gear box and new paint. Extremely happy with the outcome!! Highly recommend !
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September 2022 by jmh harris
Seems I cannot reached HQ to make a complaint about Albertsons Savon. Los Feliz. Using them for 30 years. I will stop using them. Susan Wong it's time to retire. Rude, difficult service.
