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February 2024 by Cecilia S.
One of the best pet stores in fresno! Always greeted warmly when you walk in and provided the best customer service. The selection here is so large and diverse. Any pet that you have, they have an extensive range of products for them from food, caging, and toys. They're always getting new stock as well. They have so many animals and are always getting more. They put their animals in decent/spacious enclosures throughout the store to look at. They no longer allow you to touch the animals, though, unfortunately. Prices are decent, and they have programs for frequent buyers. The employees seem to actually care and have knowledge of the animals they care for. The only gripe I have here is that I don't agree with how they "store" their betas. As many pet stores do, they out their betas in a singular clear cup because betas tend to be aggressive with other betas in an enclosed space. Many of those betas looked miserable and were sunk to the bottom like they were dying. There are other ways to "store" betas for purchase. Nice and large selection of pet supplies for all needs and at a great price!
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October 2023 by Sebastian Gomez
Da customer service their very helpful I went to buy some stuff for my baby there's everything you wanted here
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October 2023 by Jeffrey Allan Backowski II
They had everything I needed and were totally helpful, just so dang expensive. I had to take out a payday loan to buy everything I needed to take care of a kitten I found in the parking lot that was abandoned by its mother
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October 2023 by Smiley Kerr
Very sad and disappointed in this place. I have been going here for over ten years but my previous visit will definitely be the last. I was sold a very sick rat that had a fever, red tears (sign of illness in rats), and she was sneezing. I was told she's completely fine and if anything's wrong I can bring her back in two days and they'll help her. Well she just got worse so I called them to see if they can help and they said they don't help animals, they're not a vet, and all they'd do is give me a refund or exchange her for another. Why even tell me you'll help her in the first place if the animals are that disposable to you? I don't want to exchange her either as they told me they'll take her back to basically die in the store so I decided to take her to the vet instead and I'm never coming back to this place again. They don't know how to take care of animals or how to take care of customers.
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September 2023 by Anthony j
Great pet store. Good prices, staff, and environment. One of my favorite mom and pop pet stores forsure . Some employees are encyclopedias of knowledge when it comes to care for animals. Great place to fart around and watch frogs ? ?
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September 2023 by katherine thong
We went in to look around and my daughter was loving it.
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August 2023 by Thao Lychee
If your looking for a guniae pig with long curly hair or short hair, Go to this store. They have alot kind of guniae pig, I'm sure you will impress like me. This is the first time I'm writing a review for pet store cuz of I'm impressed with what I'm looking for and got at this store. I was looking for a white and brown color with long curly hair and here I am successful. This is my guniae pig Leo I just have him for like 4 days.
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August 2023 by Nasu
The staff are always very helpful when I bring my bird here to get his nails trimmed! He loves them, they do a great job at calming Rio down.
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July 2023 by Esperanza Alvarado
I really love shopping at this pet store it's clean , friendly atmosphere.large range of food supplies for animals of all different kinds baby chicks to science dog food the employees are very knowledgeable and helpful too
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July 2023 by Faviola Vargas
This place is awesome. They have many supplies, on demand. Once I had kitty cat that need medicine and thankful they had a full stock. They gave us clear directions and answered questions with much Patience. Very helpful there. Lots to see in small store.
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June 2023 by Mrs F.
Greatest selection of pets and supplies in the valley with knowledgeable and friendly staff!
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June 2023 by Tabitha Howard
Nobody in Visalia has pinhead crickets so whenever I'm in Fresno I stop in and buy as many as I can. My toads love them.
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June 2023 by Dark Cyborg
Great customer service and quality products. Our little, not so little guy loves visiting and seeing the baby chicks
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June 2023 by Ashley Danner
Beyond pleased with this pet store. I came here to scope them out and they let me handle one of their snakes. The snakes seemed really healthy and well taken care of. The staff who helped me was very knowledgeable. I will definitely be coming back soon to purchase a snake from them when I am ready!Thankyou Whitie's for giving me a very positive experience ?
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June 2023 by Oscar H.
Some employee broke the fish bag and was rude. I would give 3 stars. Everything else was good.
