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April 2024 by Worlds finest Negative mind
Good and variety of grocery options. A bit expensive if compared to other similar stores. The supervisor at customer service area are not well trained and lack common customer service skills.
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April 2024 by James Eakin
If it ain't vons or save Mart you might as well throw away the cart
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October 2022 by Christine D.
The worst customer service ever. I understand that everyone is stressed out and probably overworked but a lot of us are, and this does not give you an excuse to give bad customer service. I have had issues picking up all of my prescriptions. They do not help you apply coupons, and when I told the manager this, she stated that this is because they don't work for the drug companies. Have you ever heard of human decency? Who can afford these outrageous drug prices right now. It takes one moment to be good human being and help out someone else. My young son who was very sick, had three prescriptions called into the pharmacy. When I went to pick them up, they had not filled them 6 hours later. They told me this was because they didnt have updated insurance. I gave them my insurance and they told me that it would be 30 minutes to an hour before filling. I explained that my son was very sick and we needed the medication sooner. They could have cared less. I asked them to check to see if they even had the medications in stock and they told me they couldn't do that until they went to fill the medication. They waited another 90 minutes to call me just to say they did not have the medications. I asked for the scripts to be sent to another pharmacy in which they told me that pharmacy needed to fax over a request to do so. My husband had to go down again in person just to have it faxed. Meanwhile, my son who was in respiratory distress ended up back in urgent care due to the delay. Horrible experience. We moved all of our prescriptions. While the manager the next day seemed apologetic to me, she made nothing but excuses for the staff behavior.
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September 2022 by NAS AL
I know their pharmacy might not be their top priority , but they’re intend to suit our needs and make it way more feasible than expected. It’s a great supermarket that includes pharmacy for our convenience and theirs ..
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July 2022 by Nas Alamari
I know their pharmacy might not be their top priority , but they’re intend to suit our needs and make it way more feasible than expected. It’s a great supermarket that includes pharmacy for our convenience and theirs ..
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May 2022 by Jenn C.
This used to be my favorite pharmacy. I love the pharmacists Julie and Ruth, but those pharmacy technicians leave little to be desired. I stayed a customer far too long because I liked the pharmacists. The lines are long and not enough help and the help is bad!
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April 2022 by Carole Davis
Love Vons always products that are fresh organized store. ?
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January 2022 by Michelle C.
SSOOOOOO upset with this location!! Scheduled an appointment for a vaccine injection and filled out all of the information required online. I finally get called back and I was told that they cannot give me the vaccine because I am afraid of needles and have a tendency to faint. I had already stated that information on the paperwork that I filled out before ever scheduling my appointment... I wasn't told that I couldn't come to this location upon entering that information online to schedule the appointment. It took all of my courage to take this "ever so necessary" vaccine, and I get refused. I then get told that even though they have J&J to administer, she would not give it to me because only Pfizer or Moderna is "excepted" through the CDC. If they can't authorize J&J vaccines, why in the world do they even offer them? IT IS NOT THEIR PLACE TO TELL CUSTOMERS WHICH VACCINE TO TAKE!! She is not MY doctor.... Let alone, a doctor, AT ALL. I really felt like I was getting pushed that even if I was able to get a vaccine here, they would refuse administering the J&J according to this pharmacy technician. I am beyond frustrated because there are very few places in Fresno that you can actually find the J&J vaccine. Either the medical world wants to get us vaccinated, or they don't! I really don't want to take this stupid vaccine in the first place... And this only verifies my frustration with the whole system and this RIDICULOUS mandate. This is absolute crap! Follow up: Drove to a different pharmacy close by and found that they had J&J. I told them what had just happened to me, without stating where I went, and they knew the location that I had visited! Apparently, this Vons location has a reputation that is following them around town. This pharmacy got me in immediately even though they didn't have an available reservation for 3 days. VERY pleased with my alternate choice! Won't be visiting that Vons location again. Someone needs to review procedures in the pharmacy before before they end up having attorneys involved!
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December 2021 by Candie Candie
Avoid!!!! My prescriptions accidentally went to the pharmacy and I can’t believe that they have any customers at all because they are so rude. I actually feel weird giving them one star when they deserve zero.
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December 2021 by Candee G.
Avoid! These people definitely need to take some customer service classes. So rude!!!!
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September 2021 by Laurel Manfredi
Masks are optional, even for little kids apparently. I feel bad for the staff.
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February 2021 by Julie M.
rudest employees ever, i will never go back in this location ever!! cashier was a total rude b****
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January 2021 by Sharon F.
We in Fresno have a mask mandate, but several people in the store were not wearing masks and the store was not enforcing the policy. With Covid on the rise in Fresno I will not be shopping in any store that does not require customers to wear the mask.
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December 2020 by Ivette S.
Bunch of white people not wearing masks. Management doesn't care and even welcomed two couples in as they weren't wearing a mask. No safety protocols in place. Cesspool of COVID.
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December 2020 by Joe P.
I usually don't shop here much but I decided too take my daughter on a little adventure too Vons. This place is so welcome and the food is beyond fresh, I was in the meat Dept and seen that there were selling Tri-tip by the pound. So I bought two lbs of Tri-Tip and some freshly prepared veggies. That night I prepared my Tri-tip and when it was finished it was very tasty! I'll definitely be making my future purchases at Vons!