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March 2024 by Leal Cardenas L.
I wouldn't shop here anymore had a very bad experience with this store I tried to explain to them that the freezer I bought from them was defective and my food was spoiling but the people that run this store showed me the lack of interest on what I had to say they are very rude and have no respect for there customers I spent a 1,000 dollars with them only to get a defective product the reason I'm writing this review is to warn the consumer around this area, not to go through what I went through they a waste of time, and money go to Best Buy or Costco a hundred better experience.......
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March 2024 by Mr L.
Everything is sunshine and roses until after they've got your money. I got lured in with Fresnos water efficiency rebate on a new washer, Ventura TV even helped fill out the paperwork, only to find out afterwards it was not eligible. Ok, fool me once.. The "New" washer I was delivered leaked water the first week all over my floor and VenturaTV response for exchange/replace is "No!..only service repair on warranty" even after I offered to purchase up into a water efficient replacement. I will avoid this business and tell anyone that will listen about this shady place. Thanks Raffi, you guys dropped the ball on this one.
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February 2024 by Nathan J.
Selections from online and in store varied like a bait and switch. You find what you want, go in to see products and buy them, they are suddenly out of stock. Service was bad from the office manager. She has always been really rude with me when I've purchased big tickets items from them. Delivery was promised in 4 days and was pushed out by 2 weeks by office manager. Even though the item was in stock. I've been shopping at Ventura TV for 30 years, but today I made them refund my purchase and swore I would never do business with them again. Take my advise, try Best buy, Lowe's or home Depot for appliances first. Better prices, no bait and switch and the best customer service you can get.
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October 2023 by Jason Cascino
Overall great experience. However they gave me the wrong washer / dryer and I had to go back and pick up the the correct ones. I will be back for a fridge, hope it’s the right one.
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October 2023 by Joshua Dixon
We bought all our appliances a year ago. Our sales guy was Dennis. He help us out with what manufacturers to go with. He was knowledgeable and friendly, we trusted his judgment. For the kitchen we went with frigidaire galleria. We purchased a fridge, induction cooktop, microwave and dual oven. For the washer and dryer we went with Maytag frontloaders. I believe it was Chris who was our installer. Our counter needed to be cut so the cooktop could fit. Also the cabinet where the ovens went needed to be modified as well. He was also friendly and did a fantastic job. All appliances still work fine. Money well spent at a local buisness. Very happy customers!! I recommend Ventura TV Video Applliance!!
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June 2023 by Anthony N
Went by to look at the refrigerators met Andre sales and he gave us a look at what they had to offer, very well versed, no high pressure sales...ended up buying from him....The store is very well kept, clean and everyone we encountered were friendly and knowledgeable. Enjoy Tony
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June 2023 by Raelynn Renna
Great service. Awesome prices. Delivery that includes removal of the appliance being installed.
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June 2023 by Justin Baker
Don’t buy here take your business to Home Depot or Best Buy where they will take return of something even if scratched up on sides
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June 2023 by Rajib Das
Great Place to buy appliances. We recently did a exclusive Kitchen Remodel Mr Raffi & his team went above & beyond. Pricing was very excellent & he was very accommodating when the warm drawer did not fit. He took the appliance back and exchanged it for the appropriate size for the cabinets on a rush order. Thankyou Ventura Appliances
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May 2023 by Patrick L.
I bought a Maytag washer dryer pair plus another washer for a neighbor who's washer had quit working This was on 2-September-2013 Approximately 2 months later I found the same Matag pair @ Home Depot for $100.00 less & went back to Ventura with the news paper advertisement & asked for a price match & the salesperson said they could only do that if it was within 30 days of purchase. But seeing what I had purchased he would give me a extended warranty of 10 years on the pair. I agreed & had my washer serviced twice Now FastForward to the present on 12-May-2023 I called Ventura TV requesting service & spoke with a Myra who informed me there was no warranty which I then asked to talk to someone else & was given to a salesperson named Hector. He started a song & dance about the extended warranty could only be done on part of the appliance pair & he put it on the dryer without contacting me by phone or mail. I then was given a number to Bauman's appliance repair & spoke with a person who gave me AIG-Maytag phone # & I called them to ask if there had been a extended warranty registered with them & was told by a Jim that my original purchase was registered but not an extended one. Since then I've spoken to Hector many times about this matter to no avail. I called on 15-May-2023 @ 10:31am still nothing but was told by Hector he would call me back by 2pm still waiting @ this day & time 16-May-2023. Called today @ spoke with Myra & asked to speak with the owner a Mr Mark Shirin. Was told he was not in so I left a message for him to call me back. So that's where this stands supposedly Ventura TV offers excellent customer service if this is an example of such I must say I do not agree
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April 2023 by marina hernandez
Just spent almost 2000 on a washer and dryer and was told if any problems they would send someone out well washer is not rinsing and I called and they’re telling me I have to wait for the manufacture to get a hold of me and send someone out only had the set for a lil more than a month
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April 2023 by Samantha G.
A bunch of scammers, they sold us a faulty washer machine with INSANE interest rates will not work with with us about the faulty washer they sold to us. Steer clear of here!
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March 2023 by Don Gleeson
Great place to buy appliances. They have a Great selection and decent prices. We'll shop here again for sure.
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March 2023 by Terri Hollender
I went there to buy a new washer and dryer. I chose Amana brand. The sales man told me that it has auto sensing. The only thing is that the auto sensing only fills to a certain level no matter how large or smalll to of a load. I decided yo call. I spoke to Memo he said that's what you get when you buy cheap. I can't return. Wish I could. He knew this and never told me
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March 2023 by Kelly 007
Dennis was very helpful. As well as other sales reps. Front desk ladies could use some P.R. training!!!!!!
