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December 2023 by Yvonne H.
I came in during the holidays to look for a gift for my daughter, i've never been in and I will never be back.. I was helped by An older blonde women who was very unfriendly & had a horrible attitude, I felt very uncomfortable shopping there & wouldn't go back. you'd think these people would have better customer service working in a business like this.
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August 2023 by Kathryn Leonard
LOVE The Vault!! My ring is gorgeous, Ari is so sweet and so helpful! 10/10 recommend The Vault!!
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August 2023 by Kathryn Barajas
LOVE The Vault!! My ring is gorgeous, Ari is so sweet and so helpful! 10/10 recommend The Vault!!
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July 2023 by Hilari Titia N.
I am thrilled to write a yelp review about my experience having my hair done at Ulta Beauty in Stockton, Ca., by Miss Tavia Irving! She along with all the stylists in this location are truly exceptional! I chose Tavia to color correct my hair for a few reasons, one, she had a really good vibe-personality, 2., because I made the mistake of trying to color my hair myself since pre-pandemic and it was literally half brown and half black! I observed all the stylists in this location truly creating miracles with peoples hair! It's a very talented team overall! Tavia was so caring and informative, she listened to exactly what I wanted and somehow, fixed my hair! I thought it might not be able to be done, she was so fun to spend time talking with also, just a really beautiful human with the ability to manifest anything that she wants... she used her super powers and exceptional skills to my hair feel all new and healthy again! I was so happy and completely surprised! I will keep going back to her! It was really an overall well rounded completely renewing experience and I'm very grateful!
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June 2023 by Steve J.
I needed to get my watch battery replaced today and went to the Vault for this service. They replaced my battery quickly and at a reasonable price. I highly recommend the Vault.
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June 2023 by Richard De La Cruz
Took my watch to have the battery replaced. Staff very friendly and helpful.
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March 2023 by Arin
Super nice!!! Came in to get my watch fixed, took 5 mins max! Thank you!!!
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January 2023 by May K.
As an appraiser in OC , I needed some info on a pair of earrings from Roberto Coin. I found the vault jewelry store who carry RC, so I called and introduced myself to Ari. She was so pleasant and easy to talk to. So I explained what I have and asked her if she could help. Sure enough she was on top of it and got me an answer the second day. I couldn't believe it. This is a service that you don't find right away and anywhere . Ari was professional and very kind. I absolutely recommend this place. Thank you very much Ari. My customer was very happy that I gave her today's market value.
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December 2022 by Craig Titus Cyborg
I brought myself a watch , that was unfortunately to big for me. I call around local businesses to see how much they will charge to take off links for me. So my watch can fit perfect around my waist, a lot of businesses Are charging 20-30 bucks a link . Lucky I call the vault jewelers and said they do it for 10 a link. I head down there and was greet by the owner I assumed who welcomed me in. He took a look at my watch and knew exactly how many links need to be taken off. After couples minutes he comes back with a perfectly fitted watch around my wrist . Before I can even take out my credit card to pay , he shakes mine hand and said it’s on the house.I hardly write reviews , but I must say this place is about customer service . They just want to see their customers happy.Also this was my first time visiting this place and it won’t be my last.
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October 2022 by Womn of God Too
I went to get batteries for my two watches. I had already done business with them before and knew they were trustworthy.I was also concerned because the last time I replaced the batteries myself they died in less than a year. I spoke with Gary about my concerns he informed me that the life of the battery depends on the watch. When the batteries where replaced and Gary came out to give me my watches he refused to take my money. It may not seem like a big deal, but to me it meant the difference between good and amazing customer service. Gary blessed me with his generosity and made my whole week. He was kind and professional and I would definitely recommend them. 14/10
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September 2022 by Deanna A.
So much appreciation for the Vault. About 3 months ago I had accidentally smashed my ring while moving. Heartbroken and living in Las Vegas I was so afraid to take it to another jeweler. We flew into Fresno for a wedding and walked into the Vault as soon as they open. I think they saw the desperation on my face when handing them my bent ring. The friendly gentleman in the shop took my worries away and said that they would fix it. 2 hours later I got the call that it was fixed. He explained that he spent an hour fixing it himself. Husband bought the ring 3 years ago from them and I didn't feel like trusting anyone else with my ring but them. I am so overjoyed that it is fixed and I can finally wear it again! Thank you so much! The best service!
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May 2022 by M
We went to purchase a natural diamond for my engagement ring. Came out with a necklace and diamond earrings as well. Excellent customer service. The jeweler and his staff made our experience an exceptional one.
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February 2022 by Korey Ebinger
I highly recommend this jeweler. Great customer service, attention to detail, and a fine taste in diamonds. Probably the most beautiful diamonds I've seen. My experience was exceptional. I went in on a Wednesday and told them I wanted to propose that weekend. I was looking for a specific ring that needed to be customized. They were very fast with helping me design the ring and rush-ordered the diamond and setting to arrive the next day. Thursday, I went in to look at the pieces and loved them. Friday, they finished the ring, and I picked up a gorgeous piece of work. Their customer service has extended beyond my purchase, and I couldn't be happier.
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January 2022 by anne marie avellar
Gary is absolutely reliable, honest and knowledgeable. As an insurance agent, I've sent many clients to him. He's the real deal.
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November 2021 by Stephany Rosales
The jewelry is fine, however customer service is horrendous. This may be because I wasn't overdressed to shop. You walk into a place expecting at the very least a smile. They almost cringed when I said I was looking for a small birthday gift for my sister.
