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March 2024 by Celia T
I’m not returning here no matter how great the sales are. No one welcomed us inside and no one answered my question when I needed help tonight. Whoever was working tonight did not deserve my service so I will be taking it somewhere else. Totally ruined my night when I was having a great time before I entered that store.
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February 2024 by Haley Sofia
There is a girl that works there forgot her name but she is unprofessional PREGNANT sloppy and rude. She uses profanity in front of customers and children. She needs to get fired so that way customers like myself can enjoy shopping at the store. ☺️
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August 2023 by Nanay Aguirre
I come to this location often due to it being neat when I would need a quick selection. It can get really busy during the weekends compared when I would go on a weekday. Overall the workers were nice and welcoming.
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March 2023 by Anthony R.
This review pertains to children'splace.com online only. I placed an order for 2 pairs of jeans and a 3 shirt pack along with 3 other individual shirts and never received them. I called the children's place (1800) number and was told for me to contact UPS and deal with it with UPS; childrensplace.com did not want to take responsibility to resolve this issue. I urge parents and all potential customers that plan to purchase online to be very cautious and aware about placing any orders online. childrensplace.com will NOT investigate and accommodate their customers if your item does not reach your destinatio. It will be your responsibility to investigate and resolve your issue. Please by local so you won't be a victim like I have been unfortunately. Childrens place.com has Extremely poor customer service.
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May 2022 by Daisy R.
Got son's clothes & was turn down because they only wanted exact cash change. Will never go back! I rather go to fashion fair location. Bad customer service
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March 2022 by Calvin Ta
Do not at all recommend shopping at this store, we asked for help but only one employee was running around busy restocking and helped others the poor thing! While the manager was behind the register doing nothing to help and even had a sour attitude! Yikes , when my kid was being loud like kids are meant to be.. she gave her a mean disgusted look. I'm not one for confrontation but it definitely had us turn tail and shop elsewhere. Bad start to our day!
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December 2021 by Kvanluvly V.
Bought a pair of shoes online wrong size. Try to return 2 days out of their 45 day window and wouldn't return. Never been worn and item didn't arrive until a week later from purchase date! Very disappointed because these are for Christmas dress.
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May 2021 by Trang N.
The clothes are cute here and they usually always have a sale. The quality of clothes are just ok. I don't think they are true to size though. My 10 year old cannot wear a size 10/12 here. They are way too tight. She has wear size 14! Where a size 14 is way too big at other stores. She is still able to fit size 10-12 everywhere else. Staff are ok. Usually busy talking amongst each other. Sometimes we get greeted at the front sometimes we don't. We have never been asked if we need help finding something or a size. Maybe they just don't do that here.
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March 2021 by Jonathon Leeworthy
Rude staff. Will never shop there again
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March 2021 by Maria V.
Horrible . No words, staff is a minimum job I don't know anything and manager can't make any decisions. Can't even take the time to explain.
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February 2021 by Leah Santos
Store is dirty, was not greeted or serviced and staff was extremely rude. Would not recommend this location.
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October 2020 by Aero L.
Worst place to do a return or exchange! Even though I have the item in perfect condition, I still need a receipt. They didn't even bother to look up the transaction!
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August 2020 by Jennifer G.
Associates were polite but wouldn't allow an exchange ONE DAY late even for a different polo since the one I bought was itchy and runs small (never worn tags attached). They really should make these small exchanges since they wouldn't have been out of money and kept a customer. I don't believe this is the associates fault but company policy that needs to be changed.
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February 2020 by Nina Combs
Where in front of Children's Place they're supposed to open at 11 and they're not open the customers watched the employees leave 10 minutes before opening to go move their cars causing the store not to open on time... they should give us an extra 10% off
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December 2019 by Cindy W.
This place is horrible!! Their return policy is a joke if you buy online to pick up in the store it takes weeks and then you only get 45 days from the date you ordered! And if you try to go in a few days after to return they won't let you even do store credit and it was only like 3 items on a $200 dollar order! Then on top of it they were rude and condescending jerks! I will never shop at a Childrens place again. Cancelled my credit card with them and everything! Wish I could give them negative stars!
