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“Araseli Aceves was a joy to have helping us. Partner recently broke their leg, is awaiting surgery and was having many issues using crutches. Araseli was patient and very thorough assisting us through knee scooter options as recommended by the Doctor’s office. Not the kind of purchase either of us planned on making a few days ago BUT thank goodness for The Bone Store and in particular Araseli.”
“James was so great to work with! His high level of customer service does not come by often. He was great and very helpful but not sales pushy…shopping for certain sizes can be discouraging but he took all that stress away and helped my boyfriend pick out a great outfit for a wedding. Thank you James!! And we will be back to buy the 49er hoodie!”
“I was referred to Luis custom boots by the western shop in Old town Clovis. I needed information about 2 pair of vintage boots that belonged to my father. Luis gave me a honest opinion and even allowed me to leave the boots with him to see if he may have an interested customer. So I would say that not only does Luis do expert work as I observed in his shop, He is a good and honest, person!!! If I do have these boots repaired I will have Luis do the work.”
“When I first saw that this store was opening I took a peek in and was l like - MEH. I’d never even heard of this chain before. Now I’m a customer.Their wool socks are the most comfortable socks I’ve ever worn. The boots I got there are comfy and stylish. Their thermal underwear isn’t like anything I’ve ever worn before; lightweight and gold in your body heat.Recently I dropped on and picked up a couple of fleece zip up sweaters on sale for $21.99 and a winter pajama set for $24.95.I liked their socks so much I went back and got some for two of my sons. The other night my dil was over and has hijacked a pair of from my son and told me she loved them.I’ll be back.”
“This was my first time going into the shop and I LOVED it! Raya was so amazing in helping me find the perfect pieces for me and went above and beyond with spectacular customer service! This is my new favorite clothing store and I absolutely love every item I purchased and know that I invested in top quality clothing that is hard to find anywhere else! This is the kind of quality service you just don’t find anywhere else! I give it 10 ⭐️ and will definitely be coming back! Thank you Raya for making my experience so memorable and personable! ❤️❤️ I love all of my clothes soooo much!❤️⭐️??”
“Just an Ohio Mom doing some online Christmas shopping for a hard to find pair of Ugg shoes. Found their website while doing a google search for these shoes,I called the store to inquire and ordered them on a Sunday and they arrived in Ohio on Friday! Wonderful experience with this store. A Big thank you to the ladies I spoke to on the phone and to the person shipping the shoes. Packaged nicely and arrived quickly. If you don't live in California, seriously don't be afraid to call and order shoes from this store. Excellent experience!!!!!!!!”
“The guy who help me through my buy knows how to treat a costumer I bought my daughter some nike's $340.00 and very satisfied I'll be coming back for more ??????”
“Love this boutique!great shopping experience! They had a great selection of clothing and accessories for any occasion. The quality of their products were superior to other stores I've shopped at in the area and I'd highly recommend giving them a try when shopping for your next outfit or occasion.”
“The staff at this store are the type of employees you want running your store.
Jasmine R. (Princess) was great, very knowledgeable about charity information an in store deals. Even though she didn't have a charger I could use when my phone died, she still had exceptional customer service. As well as Mike G. and Alice. They all were good at their jobs. The type of employees that make customers want to return.”
“Great customer service!! I haven't bought jeans for almost 3 years and within minutes they found me the perfect size. Also great deals going on for Christmas.”
10AM - 8PM
591 E Shaw Ave, Fresno
Shoe Stores
“Today I went with my daughters and the person who helped me 100/100 is called María, I don't remember her last name but I wish all the employees had that same attitude towards customers”
“Hubby purchased our daughter's promotion gifts here and she loved it! The young lady helping us made my daughters boot buying experience delightful. She even showed us a matching belt that went perfectly with our daughter's choice of boots. The employee spoke Spanish mostly so lucky my daughter is mixed and speaks Spanish as well. We've always passed by this retail shop and have never stopped by. Maybe a sidewalk flag or A frame sign along the side of the main road would help? Aside from not knowing if this place was open, there is plenty of parking, the inside is full of whatever western you can possibly think of. Overall the store is very organized and clean.”
“The dude and I took our niece to celebrate the start of the new school year for 2023 on 01/08/23. We entered and was greeted immediately and even asked if we needed assistance which appeared lovely. My niece was excited as she fell in love with the Sailor Moon and other looking skate boards. The niece was very happy exploring.However, it's kinda a small store as the kid section was packed . The niece didn't fit any of the little kid shoes so we had to look at the women / men sizes which was cool. They measured her feet. Customer service at this location was stellar.Anywho, the niece tried on 3 pairs of shoes which she loved all but she went with the anime shoes which is trending for her generation and all generations after ours these days. The store was clean. Organized. And staff was so friendly. Customers inside the store was friendly and they even had cute shoes for me but I really don't wear shoes. Mostly, heels, sandals, boots with heels and so on but I will be back to get me and the dude a pair of vans .Overall, great location , staff and products! Will be back to get more shoes for the niece and I and the dude too!!!”
“I had a really great experience coming here, Ro helped me find my shoe size and associates were really nice even for being late at night. Will def be coming here again thanks for a great experience.”
“With a truly exceptional selection of quality products, I highly recommend the Flip Flop Shop! The owner is as knowledgeable as he is friendly! The store is clean, welcoming, and conveniently located! 10 stars!!!!!!!”
“We were in the area and decided to stop by. My son was able to find a few things and everything was in stock. It was busy but they were fast and attentive. The person who rang us us was also very nice. We had a great experience.”
“Great selection of clothing, shoes, and accessories geared towards professionals that work outdoors. The staff is helpful and provide valuable suggestions about the products in store. Plenty of parking, conveniently located next to Lowe's, and competitive prices for quality products.”
“I was hesitant about purchasing online, but Village Shoes had a pair of Uggs that I couldn’t find anywhere else in the size and color I needed! I made the purchase, but then had trouble with shipping. When I contacted Village Shoes, they responded very quickly and reassured me that my purchase was protected if in fact the package was lost. Thankfully, the shoes made it to its destination a short time later. I was very impressed with the customer service and will gladly order from here again!”
“one of my favorite thrift stores to visit in fresno. they have a large selection of clothing in all sizes. i come here very time i need to get the next size up for my baby’s clothes. the prices are very reasonable, especially compared to how much chain thrift stores are charging these days. plus they always have coupons which make the prices even better.”
9AM - 9PM
Fresno
Shoe Stores
“My husband loves this store they have very nice jeans and pro club shirts that have very good quality it's mostly for men. They also sell jewelry and cologne and perfume and the lastest Jordans and Nikes. He also works with you on deals especially if you got ? to spend”
“Sherri was an amazing saleswoman, I wish I could rate her 100 stars! So sweet and very professional. By far my favorite store because of her :) she was so helpful!”
“For that someone ....special...you have to come here...better yet, Bring her here!! Let here pick what ever she wants....you won't regret it.don't say where your going.just surprise her...”
“Where else can you go to find brand name products at such an affordable price. I love that I don't have to worry about a coupon or Macy's card to receive the best deal here. Plus this place is so better organized than it's competitors.”
10AM - 8PM
90 E Via del Oro, Fresno
Shoe Stores
“Great selection of clothes and shoes for my teenager. He certainly had a lot of choices with back to school coming up. The young man who waited on us was very pleasant. He brought out one pair of sneakers and was very accommodating when my son asked to try on a different size. A bit pricey but the clothes appear to be good quality.”
“The employees are cool very nice but the only problem I had was that I couldn't find my size. Shoe Palace did try to help that's why I'm giving them a good review.”
“I've never been to this store, but I had an experience so amazing I have to share. I live 1,012 miles away, in N. Idaho, so the closest Nordstrom store is 30 miles away in Spokane, WA. I visited the store and found a sweater/pullover that I absolutely loved ? I took it to the counter to see if they had my size somewhere in the store (or if I had to, order online) I had the good fortune of checking out with a young lady named Sam who searched high and low (her store, next closest store, website) to no avail. There was only 3 left showing in the inventory -NATIONWIDE. She rang up the rest of my purchases, wrote down my info from my Nordy account and said she would see what she could do. There was a line and it was late so I didn't want to hold up the show. I waited a couple days, didn't get a call so I started looking online for other retailers - the sweater was literally sold out everywhere. I looked at popular resale sites - two but neither in my size. I decided I would call the store and see if she had also given up so I could start the grieving process (LOL) I reached the manager and he confirmed the item was sold out and apologized for the inconvenience. There wasn't anything he could do. (This is all in my local-ish store, which will also get this review) I was bummed but such is life, right? One day later I get a call from Sam, she's spoken to the store manager at the Fresno, CA location, he has the sweater in hand and will sell it to me over the phone and ship it to my house. ? I was totally blown away, not even 24hrs since the store manager at my store said that "special orders from other 'Rack" stores, is not a service offered, that service is only available in Nordstrom stores. (Which was a little irritating because I have ally denim altered by Nordstrom tailors, they're the best, but add about 30% to the cost of the jeans.) Anyways, I called and spoke to Jordan in Fresno CA and my sweater is on its way! *I realize this entire review sounds very, snobbish/privileged/spoiled, but I don't often spend money on my own clothes, so when I do, I buy nice things.* I haven't received my sweater yet, but I did get confirmation of my order and a memorable experience with Sam in Spokane Valley, WA and Jordan in Fresno CA! Thank you!!”
“Bought some shoes for my company here we didn't end up needing the shoes so we did return them and that process was very straightforward and easy. The boots were reasonably priced and they were puncture resistant like we needed and still toed.”
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“Best customer service ever! Purchased new work boots a week ago..not happy with the boots they exchanged them with no problem..they also put mink oil on my new boots for protection...I will be back ?”