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January 2020 by Roxana V.
My brother came in this morning to do his taxes , this would be his first year doing taxes so he was pretty excited. Everything seemed fine until they asked him if he would pay up front or just take them out of his refund, My brother said just take them out of the refund but than they said they could not be able to do that after all, so the fiesta people told him either to pay up front witch was almost $200 or either cancel , my brother did not have that much money on him so he had to cancel witch they were charging him $50 to cancel . Once again my brother told her I don't have cash on me (since gets payed tomorrow ) they told him he did not have an option to either pay the $200 or the $50 to cancel , my brother kept explaining that he didn't have cash, will whoever helped him did not understand him for my brother to keeP telling her over and over again. So this person helpiing my brother said "if you don't pay to cancel than your information is going to be out there and anyone can see your information and steal your information! That is fuckin ridiculous for that person to say. In my many yEars of doing taxes never have I ever herd such b******* like that. How are they going to say either pay up or your info is going to be floating around for anyone to steal . These people are just trying to come up with money they are so UNPROFESSIONAL AND D*** . I don't recommend this nasty place to anyone . They are just going to play you for your money!!!! TurboTax is the way to go ! Did not get charge $200 and he is getting more than these fiesta people were getting him for his refund !! Aguh ! NEVER again would he step a foot on this place! I say just don't waste your time and go elsewhere. Unless you want to give out free money. And by the way the person who helped him , her name is VERONICA !!! Great job lady!!
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December 2019 by Melissa H.
Great customer service, very helpful on our first trip in ! Looking forward to the continued friendly service ! Thank you to Jose who helped us out.
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November 2019 by Samson R.
I had the best experience here. They are extremely helpful. They helped me move a car I'll into my name, pay the tags, and gave me such a great deal on car insurance. I couldn't be happier with this experience
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April 2019 by Hank H.
This place is a f****** joke. They're charging me a late fee for next months payment when it's not even late. These guys are a f****** joke.
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April 2019 by Mike M.
I'm not sure which outlet is having their staff trespass on private property to disseminate their flyers but all are going to get a bad review. The litter in the parking lot this morning from those flyers from drivers dumping them on the ground is ridiculous and wholly on Fiesta since nobody asked for them to distribute those flyer
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March 2019 by Sabriena M.
I went into this place and paid 400 to get basic coverage on my car. Went back in to add my motorcycle and they were busy so I gave them my info on my motorcycle to get a quote. They were supposed to call me or email the quote and they never did. I went back in to follow up and they were extremely rude and said I had to wait. I waited for an hour while the guy looked as if he had no interest in assisting me. Horrible customer service. I was shocked since I had previously dumped a huge amount of money on them. I got a new car/ motorcycle and needed to get full coverage so I changed company. Paid more to get better customer service.
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September 2018 by Kim R.
This is the worst insurance you can have. I went to get a quote and the man was rolling his eyes when I would ask him questions. He did not like it when I ask questions about my insurance. After this awful incident I went to get a quote to another insurance and I found a better deal and better coverage. Their customer service sucks as well as their insurance.
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September 2018 by Andrea R.
I would like to thank Jose for trying hard to help us on a situation. That had nothing to do with his store.now that's the kind of place you should buy your insurance from someone that is willing to hear you out on what you need Kudos to the Fresno fiesta insurance.your awesome. Tnxs
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March 2018 by Rose L.
I came in and felt welcomed. Ana helped me alot. Their services there were good and I loved the friendly atmosphere. Ana gave me options, explained every detail and prices. I walked out of there insured. Thank you Ana & thank u Fiesta
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December 2017 by Anabel M.
Estella was great, friendly and fast service. She gave me a great quote on my vehicle!