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April 2024 by April Moreno
I ordered a refrigerator straight off of the website and had it delivered by the end of the week. The service was great. Communication was great and the two gentlemen that delivered the refrigerator were very helpful and informative. I liked that they didn’t seem rushed thank you Antonio and Ambrosio !!They made sure everything was set up and I was satisfied before they left. They were very cautious to make sure not to hit or bump in the house not to leave a mess!!
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April 2024 by James Williams
Irene really helped me out and called me when a washer came in stock and put it on hold for me, I will be telling all my family and friends.
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April 2024 by L Williamson
The young men that delivered our washer were very professional, and polite. I was very impressed with their knowledge. Company did a great job on hiring them.
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April 2024 by E Curtis Johnson
Antonio and Ambrosia save my bacon. The location of the fridge required extra effort on their part. They did it willing and I can’t thank them enough.
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April 2024 by Angela Cruz
Jessica was amazing. Great customer service, very helpful and I'm satisfied with my purchase.
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April 2024 by Miguel Ochoa
Very good service thanks to Irene
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March 2024 by Rachel Edwards
Bought a washer on friday they delivered on saturday. Good service, friendly people and clean store.
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March 2024 by Stephanie Puentes
Irene was very helpful
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March 2024 by The Mushroom Family
Irene showed great customer support, and sold me a great deal on a new dishwasher ?
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January 2024 by Fire To The Throne
I went to 3 different "scratch n dent" appliance stores and this one had the best prices by far. I went to one near Blackstone and Shields that I will not name but they had much worse prices and the condition of the appliances was very questionable (some fridges were missing doors and heavily dented) and I was pleasantly surprised when I viewed the inventory here, everything was in great shape in comparison. I found a fridge with a couple of small dents for 1/3 the price they sell them for at a big box hardware store that I purchased while in-store. Overall good experience and the prices on all other appliances and furniture seem good.
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January 2024 by Pau Monticino
Excellent service from Jessica, she was very kind and went over everything with me.
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January 2024 by Elizabeth Green
Jessica and Bernie were both very helpful in picking out my new refrigerator and bedroom sets for my new home. They walked me through every step of the way from shopping to financing all the way to delivery! I will definitely recommend American Freight to all of my friends and family.
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December 2023 by nonSTOPcast FisHinG
Jessica was a great help. Answered every questions we was confused about. Went every route to figure out to get out furniture. Fast and easy. Will recommend to others. Also got a free nutcracker. Thanks again Jessica!!!
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December 2023 by Rebecca Dungan
Update: The person I originally spoke with reached out to someone that could help me in the company. Now even though the solution wasn’t ideal, it was a solution. And that’s what I was looking for within customer service. I appreciate the outreach and the help resolving this issue.On October 27,2023 I bought a GE washer and dryer from American Freight at 4150 Shaw Ave Fresno CA. I was told the appliance had a good warranty and because of my budget I wouldn’t need the stores warranty if anything happens just contact GE and they’ll fix it. Well 2 weeks after getting my set the dryer stops working. I called GE multiple times and no help. I called the store and was immediately told that they only help within 72 hours and that’s why they encourage customers to buy their warranty. After I told them I was not encouraged to buy it the person on the phone said we are made to offer the warranty so I’m sure you were encouraged. I was then told they offer an extra day on top of national brands for any issues and they can’t help me with anything. I get there are policies but a little empathy for a frustrated customer goes a long way. I have bought multiple items and will never purchase from the company again. I’m disappointed in the lack of caring customer support.
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December 2023 by Niki Xayboutda
Irene was the best she helped us and showed us around very friendly. We will be back
