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February 2024 by Marie Valdez
Very nice shop, kind staff
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November 2023 by Lisa Sasaki
This was my first time in this store and I had a wonderful experience. The staff was friendly, knowledgeable and very professional. I would recommend Sceptre & Sash to all.
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November 2023 by jeannie
I live in Los Angeles but grew up in Fresno. I return every few months to visit my parents. I’ve followed S&S on instagram for a while and have been wanting to visit the store; I finally got a chance this past weekend. Their inventory is quite impressive and did not disappoint! Joana was super helpful and I happily left the store with a few extra goodies. I will definitely carve out time to visit S&S again next time I’m in town.
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November 2023 by Glo Collier
I LOVE this store! They have a really good inventory of everything high end and nice! I love their Layaway plan since it allows me to afford the pieces I have. Everything I have from them is nothing but nearest to being brand new! Not only do they have a great handbag selection, their jewelry is beautiful too. Also their staff is AMAZING & KNOWLEDGEABLE! I would definitely check them out first! ❤️
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November 2023 by judit jaime
Sceptre & Sash has great inventory, quality products at reasonable prices. They have staff with awesome customer service skills, they are knowledgeable and very helpful. I enjoy shopping at Sceptre & Sash. I recommend them, you never know what treasure you will find ?!!!
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November 2023 by Madison G.
I've never left a bad review, I've only ever used Yelp to lift businesses up, but they are so rude in here I think it warrants it. Such a shame, I've purchased multiple bags here in the past and have never necessarily received great or friendly customer service but the attitude I received on my last visit just drove the nail into the coffin. I won't return and neither will my family or friends. Avoid this place like the plague if you like to be treated with human decency! The dozens of other reviews emphasizing the same point that I'm making should be convincing enough.
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August 2023 by Tamara Gillette
I purchased a gorgeous Louis Vuitton bag. The women were lovely and made there experience memorable. Definitely recommend.
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August 2023 by Nancy Green
The women working were knowledgeable and very helpful. I will definitely return.
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August 2023 by Hellen V.
I sold a few purses here a couple years ago. A few weeks ago when i went in to see if they would buy a bag of mine as I walked in I was looked up and down as if my appearance did not fit in. I ran errands all day and this was my last stop for the day I'm in comfy clothes hair in a bun. When I walked in the security guard did not greet me nor did the lady who she was laughing with. I already felt a weird vibe. So I walked over to the counter and the lady who was sitting at the counter asks what I was here for and what do I have in a rude loud voice so I showed her my LV bag and she proceeds to tell me she has to do research on it and then looks at the bag only and to just tell me rudely "no we don't buy this here" and just hands it to me rudely. I thought I just go in and check it out to see what I can get it for but I guess I would rather sell it online than deal with their customer service. Very rude and disrespectful! I think the ladies here think they are "high value" people or something, they treat others who come in like shit. I won't be a returning customer anymore after this day. Reviews on yelp are totally true. Here's another one added to the list for them. It's kinda funny cus they were selling the same bag but in a different color similar to mine that looked bit out dated than mine. Guess they kinda pick and choose who they wanna give their money to.
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July 2023 by ChaRunn Jones
Very patient, supportive, gave great input, and helped me pick out the perfect Louis set to surprise my girlfriend with. I will definitely be going back asap!
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July 2023 by Issak Caldera
Went in to pick up my item and Joanna was so sweet! Instantly made me feel so welcomed. She gave me the biggest smile and made the 10 minute interaction so memorable. She is an amazing employee!
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July 2023 by Rita Nakad
Beautiful store and amazing staff!! Thank you for the great customer service!
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July 2023 by madi coleman
Great service! Everyone was so nice and helpful. Will definitely return.
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July 2023 by Kate A.
Incredible selection of luxury goods - they had LV's, Chanel's, Gucci's primarily. I completely missed the Hermes scarves after I made my purchase. Will have to visit again when I'm in the area again.
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July 2023 by JoAnna C
The staff is amazing and it’s absolutely beautiful inside!!!! When you’re in a pinch and need something for an event or a specific outfit it is the only place in North Fresno you can pick something up the same day!!!! Most items look brand new, and every piece is authenticated!!!! Love love love it!!!!
