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March 2024 by Cecilia S.
We love shopping at Sam's club. Sam's club has exclusive prices and products that other competitors don't. They also have a Sam's club app that allows you to get even better deals and shop through their scan and go feature. We love scan and go mainly for the café, because the line at the café tends to get extremely long and ordering through scan and go gets you virtually in line by having your order already placed and bring prepared. The food is so yummy here and for a GREAT price. A large hot dog with a soda for less than $2?? What a steal. The pizza and ice cream are my favorite things about the café. Even if you're not needing to shop, you can always grab a bite at the café! It's worth getting the membership here.
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February 2024 by Joseph Sanchez
A lot faster than Costco
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February 2024 by L “LRiv43” Rivera
Tried Costco for a year and let my membership expire. I hate going there. We've stuck with Sam's because their prices are always lower, the selection they have is consistently good, and they carry a large assortment of chips, pastries, and soda. Sam's has the best pizza, soft pretzels, hot dogs, Icees, and soft serve ice cream in their food court. I can feed 4 of us for about $12, including drinks! The pizza is given with 2 slices, not just 1.Sam's is currently adding a gas station, which has reduced their parking. Weekends are pure madness to park. Hopefully, it improves once they open the station.We buy mostly Members Mark brands & are never disappointed in quality. Examples are Members Mark sliced cheese, pre made fresh chicken enchiladas, frozen chicken wings, Buffalo chicken and Turkey lunch meat (best I've ever eaten), honey bbq chicken bites, coffee....these are just a few of my staples and the reason I've paid for my upgraded membership every year for 18 years.Scan and Go is AMAZING! Scan your purchases using the app on your phone. The only line you'll wait in is the one to get out the door! You'll be given a QR code on the app to show the person at the door once your purchase processes.You can even use the scan and go for the cafe to pre-order and pay using your card through the app. Don't wait in that long line. Go to the scan and go line.Do yourself a HUGE favor and get the credit card! The rewards on gas are 5% & 3% for in store purchases. From 3/2023 to now, we've got back about $490 so far. We renew every March. I'm able to use this cash towards my Sam's club in store purchases. Just today, I redeemed $53 on the Scan & Go app when I checked out! It was so nice to watch my $160 total drop to $107 just because I use my credit card! Free money? yes, please!! Just be sure to pay it off every month. The interest rate isn't low.
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February 2024 by John Ratanavanh
Rude cart guy. Smh
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February 2024 by Claudius Shibuya
I went in before it was open to the public so it was quiet. But the people were very helpful and we were in and out quickly.
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February 2024 by Jerome Squadrito
We stopped by to pick up a couple of items that weren't available at our usual Costco. We often stop by here because of our visit to Kaiser on Fresno Street. We ended up leaving with more than we intended as should be no surprise. We decided to upgrade our membership at the check out counters request. This is a good store to come to. Looks like they're building a gas station on the property.
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February 2024 by S. T.
The parking lot is chaotic. The traffic in it was congested because everyone was trying to find a parking spot. Ended up parking very far away. Almost left before going into the store, just because of the parking. Inside, it's half junk food. I bought a dog bed. When I got it home and looked inside, the lining of the stuffing was already ripped open. Got some coffee Creamer/instant coffee that ended up tasting extremely weak. The rotisserie chickens were out and there were no replacements within the hour we spent in the store. The clothing selection was poor and small. The prices were not that competitive. Small selection of "healthy" products such as protein shakes or bars or bread. The bread selection was in a shadowy corner with toilet paper. Go to a regular walmart. It's better. Or even smarter, go to Costco.
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February 2024 by Eric Rivera
Store it self is great, but the food court experience is marred by consistently poor customer service from a particular staff member, you know who you are! This individual consistently exhibits a negative attitude, often ignoring people already in line, ignoring greetings and neglecting to express gratitude. This poor customer service makes me not want to order food when I see this person working the front. Not sure why people work in customer service when they have bad attitudes.
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December 2023 by Paj X.
I knew I shouldn't have gotten a membership at Sam's. I recently shopped here Friday night. I decided to look at rings and was the first one there waiting to get help. It got busy within 5 minutes and I was still waiting patiently even though the other people that came after me was helped first. Finally, a worker came to help and by that time I forgot where the ring was in the glass drawer. She then asked me "do you need more time? What price range?". I ignored her and she followed with a "if you need more time I'm going to help the other customer and come back when you're ready". I took no longer than one minute and by that time I was over it. I told her if you're in a rush then go. If you're going to rush me when I'm trying to buy expensive jewelry that's a no for me. I went back and asked her for her name(Ashley) and immediately her whole vibe changed and asked if there was something she can do for me. I went to member services and spoke to the mgr. I just expressed to her what had happened and rushing someone that's trying to buy expensive jewelry is not okay. This mgr looked like she did not give two fks lol. She was just basically looking at me like girl hurry up lol. She didn't say anything after and just said okay. I got an ugly vibe and it didn't sit well with me and that's why I'm here. It was probably just my luck that night running into people that lacks customer service skills. Costco would never. I will cancel my Sam's membership and keep it real with Costco.
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December 2023 by Samuel E.
Lupe the store manager was such a jerk to my family and I. She has no professionalism or respect. My grandma was falsely accsued of stealing, after confronted they found nothing and apologized. It was embarrassing. Will never shop here again. Yes because of her act we cancelled our membership.
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December 2023 by Craig Ogren
Sam's Club is always awesome.Employees are doing a great job and are always friendly, and willing to help. Prices are better than the other large membership warehouse.
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December 2023 by Kimberly C.
We are Costco members and come to Sam's every now and then with a friend. This time we came for the Disney pullover sweatshirts. A friend was wearing one and shared that she got it at Sam's for $15. Wow, you're not going to find one so cute at Disney and since we are headed there soon, I thought I needed to stop in and buy a few. Of course, while we were there we had to look around. $200 later we were headed for the door. I bought snacks for the grandchildren and a couple of things for myself from the self-care area. Sam's has many items that Costco doesn't carry and their prices are excellent.
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November 2023 by Ashly B.
Great customer service here! I feel like the employees went above and beyond here when I asked for help and as we were leaving the store. A great attitude goes a long way. Definitely appreciated.
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November 2023 by Annette Cook
So many rude people there running into you with their carts. Handicap parking was a pain. Not enough scooters for the Handicap. Some prices are better then Costco and some are not. Not impressed
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November 2023 by amrinder singh
For truckers : there is plenty of space in the back of the store for overnight parking, I have seen trucks parked there overnight.Ring the bell by the roll up door for receivingWe had a great experience both times we have been hereFirst time we brought FTL water from Stockton, arrived 15 minutes before appointment and were unloaded within an hourSecond we had a FTL of FAK 28 pallets, arrived at appointment time and were unloaded within 2 hours.Staff is nice and welcoming, there is lowes next door as well take a walk and browse.Overall, great experience*See pictures for additional helpThank you!
