Ross Dress for Less offers the latest fashions and brands for family and home at low prices. Customers find many nice products, including dresses, shoes, accessories, jeans, fragrances, and household items, with prices described as reasonable and cheap. Many report finding good deals on name brands. Experiences with staff vary. Some reviews describe employees as nice, fast, and courteous, while others report instances of rude behavior from staff. The store can be disorganized and chaotic, making it hard to shop, as it often seems not recovered each night. Overall, it is a place where shoppers frequently find good value on a wide variety of items.