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December 2023 by Herb F.
A very appealing inventory, several genuinely nice employees; however, policies hidden from buyers. Purchased new irons and driver with promise of 90 days return if not a good fit. Wound up having to resell at a horrible discount due to their misfit. If anything other than stock options are included in fitting, the 90 day warranty is voided. If shafts are shorter or longer this applies as well. Known for lowballing trade ins. I we in recently, called ahead to speak to fitter with full intention on buying iron set. I didn't even get to hit one ball on launch monitor due to a long fitting taking place. There are much better options for purchasing clubs. I vowed 10 years ago to never buy clubs here again and I will drive to Hagen Oaks in Sacramento to get the ( first class customer service) that we golfers deserve when shelling out over a thousand dollars for clubs. There's room for improvement Charlie
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October 2023 by Dan Singh
Fast and attentive service. Bought a shaft at this location and was helped quickly and professionally.
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September 2023 by Aaron Watson
Went in for a club fitting. Gavin was super professional and extremely knowledgeable. Answered all of my questions. My experience was 5/5 stars. As someone who supports small businesses, sure you can find better prices at a big box store, but I would rather spend a little more at a local business that makes you feel appreciated and valued.
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September 2023 by Max Dell
Jake and Peter have taken great care of my wife and I getting started on our golf journey. Fittings were great and they deserve every penny we’ve spent, and we will continue to buy there as long as their service stays this good.
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September 2023 by Scott James
Charlie and all his staff are amazing. Great honest service. My new Calloway CB 23 wedges are the best forgiving wedges i have ever had. If you dont have I highly recommend you go vist Roger Dunn in Fresno/Visalia
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August 2023 by Skye E.
Great service and products! Highly recommend! This place is the place to go if you love golfing or are interested in golfing and just getting started :)
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August 2023 by Joey Medina
Horrible “customer service”, nonexistent actually. The past three times I’ve gone in, not a single associate has greeted me or come up to see if I needed help with anything. Each time, there’s 2-3 associates standing behind the counter chatting about nothing, and each time, I’ve been prepared to spend money. Go to Dick’s sporting goods or order online, you’ll spend less money and not have to deal with pompous, elitist sales associates. If I could give this location zero stars, I would.
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August 2023 by Sam H.
Friendly and knowledgeable guys working there. This is a great place to get fit for clubs or anything really. They're quick and do high quality work.
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May 2023 by Bret Clay
Had a club regrouped. Very helpful. Counter staff was very helpful and informative about choices. Really liked the place. Will be going back for my golfing needs I mean wants.
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April 2023 by Dave Fleming
I went to Roger Don about six weeks ago or so, to have a iron fitting for the first time in my life. I had a very pleasure book experience, both with the fitting, and with the honesty, letting me know about the balloon pop sale. I waited about a month for the sale, but the first day of the sale, believe it or not, I was the first person in line at that register for a brand new set of Taylor Made P790s with extra stiff shaft, and a pair of Air Force Ones to boot. I’ve only played 2 9-hole rounds so far, and I can completely tell the difference between my old irons and the new ones, throwing darts straight at the pin all day long. Well done Boys!!!
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March 2023 by Jeremy Danielson
Staff is very nice and helpful to deal with especially when you are spending big money there. The only reason I put three stars is make sure before you purchase anything to understand any return policy with this company. I would recommend to look around and do your homework before buying anything.
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December 2022 by Dan M.
Staff, friendly knowledgeable and professional. Large selection of quality merchandise. You definitely get the Pro Golf Shop when you enter the store
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September 2022 by Arlene E.
Well.. I felt like I just had a 60min Private lesson at Roger Dunn's . The gentleman I worked with was Flip and he was sooo conscientious and excellent for me to work with as a senior woman who has only been golfing for about 18 months. Very honest and thorough. After watching and getting together stats with my old driver, Flip felt I should consider staying with my original driver vs spend $$ on a new driver... But I really wanted to try some drivers. Flip brought over 5 drivers, one 2022 driver that I was familiar with... and several others that were previous yr models. Between giving me golf tips and some exercises I could do... we kept going back to a driver that was comfortable, more consistent, and adding yardage. Flip said... if I was going to walk out of the store with a driver today... this particular driver would be the one he would recommend in looking at all the stats he collected. It actually was last years model... and was about 3-400$ less than the driver I thought I would possibly purchase today!!! Truly...there was no sales pressure at all!!! Even when I asked if I should get a couple of clubs with new shafts etc... Flip recommended to just stay with what I had. This beats going to a golf demo day hands down!!! The other gentleman at the front counter also was very generous and kind... apologies that I didn't get a name.... But this gentleman was kind and fit me in for my appointment above.. Roger Dunn - Fresno will indeed by my go to golf shop!!!
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August 2022 by K L.
I'm guessing it's still in business because it's the only golf supplier besides Dick's. It's terrible. Rude the minute you enter the store unless you are a regular customer. I'll go online before I spend a dime there.
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July 2022 by jeff s.
J went to the shop for a club fitting and had excellent help from Jeff. Very patient and let me try all combinations of shafts and clubs until I found just the clubs for me. Extremely helpful and offered good recommendations and advice.
