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July 2024 by JoKo Travels
Terrible customer service. I called to ask if someone could stay TWO minutes past 5 in the pharmacy so I could get a super important medication for a family member and I had just gotten off work, was struggling to make it there all week and the guy I talked to was so hateful and did not offer any empathy. I needed two extra minutes. People do not offer any human decency, empathy or kindness these days. Idk why I’m surprised anymore. I would pick a different pharmacy for your needs, I know I will be switching locations asap.
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April 2024 by Eyes Are yumky
Maybe I'm just unlucky, but every time I come here, the store is out of stock of literally everything I came there for. There's an Amazon locker and ice cream though, can't complain too much.
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April 2024 by PS
This review is for not one time but personally experienced it many many times over last 4-5 years , that the pharmacists working here are rude, unfriendly, unprofessional and show some attitude always , I recently went to pick meds for a family member after long time and there was no change , all the staff is the same , rude and long faced . I personally switched to the CVS 3 years back and I am very satisfied there but this recent experience was irritating, it was an emergency pick up and I went after an hour and was expecting the meds to be ready but the pharmacist told me again to wait for 10 mins , that too for an emergency painkillers, this shows that they are not only rude but have no compassion . It was a reminder for my family member to switch to CVS asap .
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February 2024 by Sarah Johnson
I pulled up 3 mins before 10 pm after driving 20 mins from friant I get out of my car the man walks up to the door pulls the gate shades down in front of Me and locks it I'm so passed I will never co.e back to this store so rude
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September 2023 by Ron D.
A NIGHTMARE EXPERIENCE!! Wish I could give this joke of a store a ZERO. Worst pharmacy "team" ever. This store is a complete joke. Without a doubt the most unprofessional pharmacy staff I have EVER encountered. The pharmacy "manager" Laina is rude, unprofessional, incompetent, arrogant, does not have ANY customer service skills or anything close to a grasp of the English language. Don't believe me? call her, or better yet, go in there and try to have a conversation with her. More so than any other aspect, they cannot OR will not properly fill an authorized Doctor ordered prescription. I will never walk in to a "wrong-aid" store again. Cannot wait until every Rite Aid in USA is closed. The company is in bankruptcy court and has already closed many many stores. Now I know why this awful nightmare of a company is bankrupt. I never write reviews, good or bad, but I wish I had checked reviews of this joke of a store before I had the misfortune of visiting this dump. Again, don't believe me? read the other reviews. They are all accurate, this store is a shithole, not because of the physical bricks & mortar but because the staff suck. If you try to talk to the store "manager" James about addressing a complaint, his response (am I surprised...?) was a completely uncaring unprofessional manner, claiming there is "nothing I can do to remedy the situation, here or in the pharmacy" ??? Hand on my heart, that is a direct quote. Really?? Hey James...YOU'RE THE MANAGER dumbass!! It's YOUR JOB to "remedy the situation." This store should be shut down and every rude unprofessional and incompetent member of the staff ran out of town. A COMPLETE NIGHTMARE.
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April 2023 by J T
Eric P., the pharmacist, always goes above and beyond to help me get my family’s prescriptions filled. He is always friendly and smiles even on the busiest of days. We used to go to other pharmacies but since meeting Eric we’ve filled all of our prescriptions at this location. Hope he stays there for a long time!
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December 2022 by michele thompson
Cashier was Ann I think?, Not at all friendly, no thank you or good-bye. Store had puddles in various spots, buckets for leaks here and there which is better than the wet floors.
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December 2022 by Annamarie Giordano
I think their location in Clovis, California on Copper Road and on Willow are very convenient when I do go out of town to provide care for my mom
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December 2022 by Ashley Bourdon
Absolutely the worst customer service.
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October 2022 by Aung Ouyang
The worst pharmacist phan (Asian) lady ever.she lies me and my prescription was canceled by hospital.I called the hospital and nurses said they never canceled. Bad bad bad customer service.she comes this morning open late 9:05 am and she didn’t want to work?
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October 2022 by Scotie Pairish
Don't take the survey... It's way too many questions
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October 2022 by C L
Not even one star! They're rude very rude. Her name M****que very rude she need to learn to be nice to customers. I feel not going back never again!
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August 2022 by Ekta N.
I don't use the pharmacy but the staff is usually very good but there's one cashier who is full of herself. I've been there so many times and she is always giving attitude and doesn't care! Why can't you be a normal person and do your job with a smile?! Isn't that what good customer service is about?!
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June 2022 by Alec C
The WORST PHARMACIST Lina. She is very rude and argumentativeShe doesn’t want to work. My doctor send the prescription while I’m still in office and she always the same pharmacist give me hard time and state that she didn’t get the order yet!! Always rude and condescending.
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June 2022 by Jerry E.
Pharmacist was rude and didn't even show up to work on time. I was told she just "didn't show up". This upcoming recession will be a rude awakening to some people. Absolutely garbage work ethic and terrible attitude.
